TruGreen
3308 Imperial Pkwy, Suite E
Lafayette
IN 47905
United States

Customer Testimonials

Report a concern   June 22, 2017 — Rated 10 out of 10 by F.L. TruGreen
What do you like about our services?

Doug was on top of my concerns immediately! He went above and beyond. Gave me his personal contact so I can follow up in 14 days to determine if his treatment was satisfactory. Greatly appreciate his efforts.

Report a concern   June 22, 2017 — Rated 10 out of 10 by C.I. TruGreen
What do you like about our services?

Your manager, Doug B., was absolutely first rate! I have had two occasions to speak with him, and he has proved to be one of the best customer service reps with whom I have ever dealt. He ordered a follow up service when the weed control was spotty, then came to my house and serviced it himself when the follow up visit was sub-par. Frankly, I was ready to terminate service both times. I would say he is the only reason I did not. That kind of excellence deserves to be recognized and rewarded.

Report a concern   June 22, 2017 — Rated 10 out of 10 by G.K. TruGreen
What do you like about our services?

I had some issues where I was not completely satisfied with the service earlier this year.
Since talking to the manager of my area, they have went above and beyond to satisfy and exceed my expectations.

Report a concern   June 21, 2017 — Rated 10 out of 10 by B.W. TruGreen
What do you like about our services?

I like the fact if I had a problem, Doug quickly came over and fixed it and called me personally to explain exactly what he did and why my yard was looking like it was.

Great customer service!

Report a concern   June 21, 2017 — Rated 10 out of 10 by M.H. TruGreen
What do you like about our services?

You saved my front lawn! It had turned into a weed patch!

Report a concern   June 20, 2017 — Rated 10 out of 10 by J.G. TruGreen
What do you like about our services?

you call before coming out.

Report a concern   June 19, 2017 — Rated 9 out of 10 by A.D. TruGreen
What do you like about our services?

Although there seemed to be some confusion on what my contract stated concerning the application of weed kill, I was very impressed with the professionalism by those who responded to the concern. Problems arise, but the way in which they are addressed speak volumes to a company. Well done on that front.

Report a concern   June 19, 2017 — Rated 9 out of 10 by G.S. TruGreen
What do you like about our services?

The specialist that services our yards does a great job.

Report a concern   June 15, 2017 — Rated 10 out of 10 by C.W. TruGreen
What do you like about our services?

Personnel contact

Report a concern   June 15, 2017 — Rated 10 out of 10 by C.H.S. TruGreen
What do you like about our services?

Service is very dependable and they always take care of any problems immediately. I have used the service for some time and would recommend it to anyone.

Report a concern   June 15, 2017 — Rated 10 out of 10 by M.P. TruGreen
What do you like about our services?

Good work.

Report a concern   June 15, 2017 — Rated 9 out of 10 by J.Z. TruGreen
What do you like about our services?

I enjoy not having to procure different lawn products. It is nice having the applications completed for me. If your yard is in poor shape when treatments start, it will take a few seasons before major results are seen. You need to be ready to commit for a few seasons.

Report a concern   June 15, 2017 — Rated 10 out of 10 by W.K. TruGreen
What do you like about our services?

The staff listens

Report a concern   June 14, 2017 — Rated 10 out of 10 by J.B. TruGreen
What do you like about our services?

Joshua Ellison always checks to see if there are any concerns or questions about our yard. Always very pleased with the services and our yard looks great thanks to his hard work.

Report a concern   June 14, 2017 — Rated 9 out of 10 by G.D. TruGreen
What do you like about our services?

Great service!

Report a concern   June 13, 2017 — Rated 10 out of 10 by T.R. TruGreen
What do you like about our services?

I really like the friendly and knowledgeable person who does my yard. I really like that he takes the time to walk my yard first and look to see how the last application worked He really seems to care about how my yard is doing and that means a lot to me since I take a lot of pride in my yard. His name is Joshua Ellison

Report a concern   June 11, 2017 — Rated 9 out of 10 by J.A. TruGreen
What do you like about our services?

Seems when we get water our lawn perks back quicker

Report a concern   June 9, 2017 — Rated 10 out of 10 by M.L. TruGreen
What do you like about our services?

Our yard looks the best it has ever looked since we have lived here. Whatever the techs are doing, it is working! We have a difficult yard because it is almost all shady and very difficult for grass to grow, but they are doing a great job!

Report a concern   June 9, 2017 — Rated 10 out of 10 by E.D. TruGreen
What do you like about our services?

Good dependable service

Report a concern   June 8, 2017 — Rated 10 out of 10 by M.M. TruGreen
What do you like about our services?

I love my service. The only thing I would change is that I feel like the receipts left in the door are pre-printed. The last one told me 2 things: 1. There were no trouble spots in my lawn, and 2. I needed to water my lawn. First there are trouble spots. I'm sure they will fade with the season, but they are an eyesore to me right now. Second, we had literally just went through a week straight of rain. A lot of things were almost flooded. There's no way I could/ would have been watering my lawn. I baby my lawn & take great pride in it. I would prefer to not have a slip left in my door if its pre-printed & not true to my lawn. If its not pre-printed then the gentleman doing my lawn & I have different opinions on what my lawn should look like. Besides that i love everything about my service. Thank you so much for what you do.


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