TruGreen
20 Raffaele Road
Plymouth
MA 02360
United States

Customer Testimonials

Report a concern   July 25, 2017 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

My lawn is steadily improving since I came back to True Green. It's not quite where I want it to be, but maybe by next Spring it will be completely healed from the neglect caused by another lawn service.

Report a concern   July 24, 2017 — Rated 10 out of 10 by R.O. Your TruGreen Branch
What do you like about our services?

Today we had a man named David Churchill here to fertilize our lawn. We are having a problem with certain areas of our lawn and he did an analysis of the areas and informed us of a solution to the problem.
His visit is one of the best we've ever had. Thanks again David Churchill.

Report a concern   July 21, 2017 — Rated 10 out of 10 by M.P. Your TruGreen Branch
What do you like about our services?

Joe Currier from Plymouth does an outstanding job

Report a concern   July 20, 2017 — Rated 9 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

Lawn specialist Mark Herlihy did an outstanding job of explaining why I had a lawn problem in a specific area and how it would be corrected with aeration application in early Fall and he would make a note to have some one come back to deal with a small weed problem in another small area. Mark called me the following day to 7/19/17) telling me that your auditor said I refused the aeration which is not true. I assured Mark that I do want that portion of my back yard aeratiated/seeded as he [prescribed and could not understand why your auditor would make such a statement. If the auditor tried calling my home without an identifier or by using systems generally used by robo callers they would not get through my phone system in most cases.

Again, Mark did a great job of helping me,, however, if the audit service is a sub-out function which provides inaccurate or in this case false information, there should be reason for you to be concerned.

Thank you for your attention to this matter.

Report a concern   July 19, 2017 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

You give a concerned feeling about your care for lawns

Report a concern   July 19, 2017 — Rated 10 out of 10 by B.C. Your TruGreen Branch
What do you like about our services?

What I like is I have Ed Mcgrath back as my technician. I Came home today and Ed was doing my lawn. He took the time to go with me and see what had happened since he left doing my lawn. I can't say how happy i am right now. over the years Ed has turned my lawn into a golf course where I'm real happy it green and looks fabulous. Again I'm glad he is back and i know in a couple of weeks it will be back to where it was. on a scale from `1 to 10 Ed is a 15. When it comes to customer service and giving a great product to my lawn I want to say thank you Ed !!!!!!!!!!! also would like to say thank you to Peter his supervisor I think for making it happen!!!!

Report a concern   July 19, 2017 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

OnSchedule

Report a concern   July 19, 2017 — Rated 10 out of 10 by B.J. Your TruGreen Branch
What do you like about our services?

Prompt service and are there when you say they are coming.

Report a concern   July 18, 2017 — Rated 10 out of 10 by G.C. Your TruGreen Branch
What do you like about our services?

Professional and excellent expertise in providing services. We are a satisfied customer.

Report a concern   July 16, 2017 — Rated 10 out of 10 by O.M. Your TruGreen Branch
What do you like about our services?

I'm not Happy with the grass in front of my house. This is the first time, on all these years

My grass is yellow. Thank You

Report a concern   July 13, 2017 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

Great job! Staff is wonderful to deal with too!

Report a concern   July 13, 2017 — Rated 9 out of 10 by J.F. Your TruGreen Branch
What do you like about our services?

I have both lawn and tree service with TruGreen. I think highly of the two professionals servicing my property. However, I had to make a call to TruGreen in July to inquire as to why my bushes and trees had not yet been serviced this season. The explanation, as I understood it, that there had been some company changes. This leaves me wondering about the future reliability of service.

Report a concern   July 12, 2017 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

Our lawn seems to be in good condition with no noticeable weeds.

Report a concern   July 11, 2017 — Rated 10 out of 10 by F.M. Your TruGreen Branch
What do you like about our services?

I like my regular guy Michael who is back on my route. He is conscientious, so keep him on my

route. Your phone reps are helpful, also.

Report a concern   July 11, 2017 — Rated 10 out of 10 by L.C. Your TruGreen Branch
What do you like about our services?

Recently, we noticed that our lawn looked unhealthy and full of weeds. Upon calling in our
complaint, we learned that we had inadvertently missed a feeding and a weed control.
Good to your word, you sent someone to feed and weed. Scott Johnson recognized just what
was needed and set to work. The lawn has shown steady improvement...it looks great!

We've seen your ad on TV when you say that if there is a problem, it will be fixed free of
charge...and it was.

Thank you for your faithfulness to your word.

Name removed

Report a concern   July 11, 2017 — Rated 10 out of 10 by A.B.C.A. Your TruGreen Branch
What do you like about our services?

The Associates that take care of my accounts are very courteous, friendly, informative, and responsive to any questions or situations

Report a concern   July 11, 2017 — Rated 9 out of 10 by P.J. Your TruGreen Branch
What do you like about our services?

The worker that did the treatment was good to deal with and explained why my lawn has so many brown spots. I also like the fact that he used a spreader rather than a liquid..........I guess I am just a traditional guy. overall happy, but not happy with the brown spots.....

Report a concern   July 8, 2017 — Rated 10 out of 10 by G.L. Your TruGreen Branch
What do you like about our services?

The people who do the work seem very dedicated and interested in doing a thorough job. They are very friendly.
Your grass seed gives a very good lawn. Will do an aeration and overseed this fall.
Based on the results of my lawn service for decades, you now have the block under contract.

Report a concern   July 7, 2017 — Rated 10 out of 10 by M.O. Your TruGreen Branch
What do you like about our services?

The gentlemen who have come to the house are professional and courteous.

Report a concern   July 6, 2017 — Rated 10 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

My lawn and shrubs look great. I think TruGreen keeps my lawn weed free and helps to make it look so good.

Report a concern   July 6, 2017 — Rated 9 out of 10 by J.A. Your TruGreen Branch
What do you like about our services?

We are notified of a lawn service a head of time and properly told what it needs.

Report a concern   July 5, 2017 — Rated 10 out of 10 by J.A. Your TruGreen Branch
What do you like about our services?

Quick and complete

Report a concern   July 5, 2017 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

Prompt. like the notifications before a visit.

Most of all, we like Ed McGrath who has been with us for years. He always helps us, has excellent advice, and is friendly and professional.

Report a concern   July 5, 2017 — Rated 10 out of 10 by D.G. Your TruGreen Branch
What do you like about our services?

Like the comments are given about what service was performed and how lawn looks and recommendations

Report a concern   July 2, 2017 — Rated 10 out of 10 by J.J. Your TruGreen Branch
What do you like about our services?

My lawn looks good and I know you will show up to do what needs to be done.

Report a concern   June 30, 2017 — Rated 10 out of 10 by A.H. Your TruGreen Branch
What do you like about our services?

Dependable

Report a concern   June 29, 2017 — Rated 10 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

Very helpful and courteous If you have a problem they are right there

Report a concern   June 29, 2017 — Rated 10 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

my lawn looks great

Report a concern   June 28, 2017 — Rated 10 out of 10 by R.D.A. Your TruGreen Branch
What do you like about our services?

Well, I like to say, I was home the day my ant protection treatment was performed, I met the
gentleman applying the treatment, introduced myself to him and we started a conversation about trees, caterpillars etc. and he was very knowledgeable, gave me great information, his name is Jim Cole.
Thank You for hiring a great employee.

Report a concern   June 28, 2017 — Rated 10 out of 10 by K.E. Your TruGreen Branch
What do you like about our services?

We are always happy with the service and the employees seem to be very thorough.


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