TruGreen
149 River Street
Andover
MA 01810
United States

Customer Testimonials

Report a concern   May 27, 2020 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

everything

Report a concern   May 27, 2020 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

All of your services have made our lawn areas look great! We are proud to hear positive comments from family and neighbors. Thanks, Jim Last name removed

Report a concern   May 23, 2020 — Rated 10 out of 10 by C.A. Your TruGreen Branch
What do you like about our services?

Our service technician did not service the area around the pool in the back yard. I would like him to come back and do that area. Thank you

Report a concern   May 19, 2020 — Rated 10 out of 10 by Paul Vey Your TruGreen Branch
What do you like about our services?

- Advance notice of visits
- Technician feedback/observations
- Recommendations on watering,etc.
- Noticeable results this season

Report a concern   May 19, 2020 — Rated 10 out of 10 by G.S. Your TruGreen Branch
What do you like about our services?

The ease of having the lawn cared for by professionals

Report a concern   May 19, 2020 — Rated 10 out of 10 by M.F. Your TruGreen Branch
What do you like about our services?

The gentleman that does our lawn very efficient and friendly. He does a great job and lawn looks awesome!!

Report a concern   May 19, 2020 — Rated 10 out of 10 by Rob Kasle Your TruGreen Branch
What do you like about our services?

Responsive and very customer oriented at a fair price

Report a concern   May 14, 2020 — Rated 10 out of 10 by A.Q. Your TruGreen Branch
What do you like about our services?

Alisha has been fantastic thus far. Very happy with her as a strong representation of TruGreen

Report a concern   May 13, 2020 — Rated 10 out of 10 by S.T. Your TruGreen Branch
What do you like about our services?

Megan Ouellette in the Andover office was fantastic! My lawn was damaged by a previous driver (no big deal) & she called to ask me how we could fix this. This had been ongoing for a month, all I was looking for was a call & status update. Megan was kind, thoughtful & gave me great options. I’m staying with TruGreen because of this CX.

Report a concern   May 12, 2020 — Rated 10 out of 10 by G.T. Your TruGreen Branch
What do you like about our services?

The lawn looks awesome!!!

Report a concern   May 12, 2020 — Rated 9 out of 10 by T.D.F. Your TruGreen Branch
What do you like about our services?

OK Overall but miss a lot of dandelions.

Report a concern   May 6, 2020 — Rated 10 out of 10 by M.L.M. Your TruGreen Branch
What do you like about our services?

I appreciate the phone call to let me know when service will happen. I also appreciate that I can customize what I want and have just the front lawn treated.

Report a concern   May 6, 2020 — Rated 10 out of 10 by R.C. Your TruGreen Branch
What do you like about our services?

For weeks my service kept getting pushed off. I called multiple times and still got no answers. My neighbor was getting his lawn serviced and I asked the specialist Greg Garthwaite to look into doing my house as well. He was very polite and apologetic for the delay and was able to complete my lawn service. If it weren’t for him I think I would of switched companies....

Report a concern   May 6, 2020 — Rated 10 out of 10 by K.C. Your TruGreen Branch
What do you like about our services?

Prompt and reliable

Report a concern   May 1, 2020 — Rated 10 out of 10 by S.W. Your TruGreen Branch
What do you like about our services?

Very professional and helpful service people and very knowledgeable.

We have been with you for many years and recommend y'all to everyone.

Keep up the great work and Thank you

Report a concern   May 1, 2020 — Rated 10 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

Good communication, get the job done

Report a concern   April 30, 2020 — Rated 10 out of 10 by M.F. Your TruGreen Branch
What do you like about our services?

Comes when you call if problem.

Report a concern   April 29, 2020 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

Lawn looks great

Report a concern   April 29, 2020 — Rated 9 out of 10 by T.V. Your TruGreen Branch
What do you like about our services?

Prompt and courteous service!

Report a concern   April 29, 2020 — Rated 10 out of 10 by Joe Elliott Your TruGreen Branch
What do you like about our services?

The techs are always friendly and courteous. Even in todays times they will still answer my questions yet keep their distance. This is my second year with true green and my lawn has never looked better

Report a concern   April 29, 2020 — Rated 10 out of 10 by A.P. Your TruGreen Branch
What do you like about our services?

When I am not satisfied especially with dandelion problems, I can call and someone will come and reapply treatment

Report a concern   April 29, 2020 — Rated 10 out of 10 by R.F. Your TruGreen Branch
What do you like about our services?

they always provide excellent service

Report a concern   April 29, 2020 — Rated 10 out of 10 by T.D.U. Your TruGreen Branch
What do you like about our services?

I like receiving notices prior to the scheduled service visit. I also appreciate the information of the health of the lawn and shrubs,etc from the specialist.

Report a concern   April 29, 2020 — Rated 10 out of 10 by L.J. Your TruGreen Branch
What do you like about our services?

I love the customer service, quality of services, and professionalism of the technicians

Report a concern   April 26, 2020 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

Great job 67405 Steven Swanson very good explained quite a bit of information to me . Excellent worker

Report a concern   April 24, 2020 — Rated 10 out of 10 by John Brown Your TruGreen Branch
What do you like about our services?

today I was serviced by my third different specialist this year & I am happy to say that all of them were affable, knowledgeable & willing to offer advice to any questions asked . today my specialist was James Morton & I give him 5 out of 5 stars

Report a concern   April 24, 2020 — Rated 9 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

Tech pleasant and helpful. Downside: TG scheduled two appointments, tech was a
no-show for both appointments with no cancellation notice from TG. Please email or text when appointments are cancelled. Third appt yesterday was good.

Report a concern   April 22, 2020 — Rated 10 out of 10 by D.W. Your TruGreen Branch
What do you like about our services?

Last year lawn looked great.

Report a concern   April 22, 2020 — Rated 10 out of 10 by C.B. Your TruGreen Branch
What do you like about our services?

Prompt and reliable service!

Report a concern   April 22, 2020 — Rated 10 out of 10 by W.H. Your TruGreen Branch
What do you like about our services?

Your employees!


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