TruGreen
16 Progress Drive
Chelmsford
MA 01824
United States

Customer Testimonials

Report a concern   September 26, 2023 — Rated 10 out of 10 by Donald Lawrence Your TruGreen Branch
What do you like about our services?

Always on time. Completes application quickly. A+ service

Report a concern   September 21, 2023 — Rated 10 out of 10 by Peter Kozowyk Your TruGreen Branch
What do you like about our services?

When home technicians are available to review problems and concerns I have with issues.

Report a concern   September 20, 2023 — Rated 9 out of 10 by J.A. Your TruGreen Branch
What do you like about our services?

the technician who handles my mosquito defense is very helpful.

Report a concern   September 20, 2023 — Rated 9 out of 10 by E.S. Your TruGreen Branch
What do you like about our services?

I like the text alerts that someone is coming or has finished. All the young men who work on the lawn are very friendly and efficient.

Report a concern   September 19, 2023 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

The technicians are all courteous, and thorough. Yard looks great

Report a concern   September 12, 2023 — Rated 10 out of 10 by J.A. Your TruGreen Branch
What do you like about our services?

They are great.

Report a concern   September 12, 2023 — Rated 10 out of 10 by A.F.S. Your TruGreen Branch
What do you like about our services?

Great response with every question, very professional and pleasant to deal with. The lawns that Tru Green services have never looked so good. Super pleased with their service.

Report a concern   September 11, 2023 — Rated 9 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

Recently had Tree & Shrub Insect/Disease Control service performed. Service was performed by James Johnson (Specialist 11216) and I am impressed by the summary of services that he left for my review. The summary was clear and thorough and reflected his awareness of our yard, which I appreciate. I recall service summaries from James in the past and they have also been informative...I thought it would be appropriate to recognize his efforts and to let him know that I appreciate his efforts. I trust my feedback will be relayed to him...please thank him for his efforts on my behalf.

Report a concern   September 9, 2023 — Rated 10 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

The latest weed treatment was very thorough. Nice job!

Report a concern   September 8, 2023 — Rated 10 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

Auto scheduling promo knowledgeable techs

Report a concern   September 8, 2023 — Rated 10 out of 10 by Bob Gilberti Your TruGreen Branch
What do you like about our services?

Prompt service.
John was very polite and knowledgeable.
Applied application accurately.

Report a concern   September 7, 2023 — Rated 10 out of 10 by Weidian Ma Your TruGreen Branch
What do you like about our services?

TrueGreen makes my lawn greener.

Report a concern   September 7, 2023 — Rated 10 out of 10 by Patricia Murch Your TruGreen Branch
What do you like about our services?

Have had True Green for over 5 years. My lawn looks fantastic. Staff is courteous, knowledgeable and always do a thorough job.

Report a concern   September 7, 2023 — Rated 10 out of 10 by Robert & Irene Crescenzo Your TruGreen Branch
What do you like about our services?

Due to the Over Average Rain in the last three months and having TruGreen provide the products for a full and healthy lawn, it can't get any better this season.
The staff at TruGreen are informative and presented a solid service. Keep up the good work.

Thanks.

Report a concern   September 7, 2023 — Rated 10 out of 10 by R.V. Your TruGreen Branch
What do you like about our services?

Truegreen has been awesome in our 10+ years of lawn service. Always ready to make customer most satisfied

Report a concern   September 7, 2023 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

Our friendly service guy!

Report a concern   September 5, 2023 — Rated 9 out of 10 by K.D. Your TruGreen Branch
What do you like about our services?

Specialist James Johnson (#11216) takes care of my trees and shrubs in Groton, MA and he is very nice and knowledgeable. He saved our cherry tree! we love that tree so we are very grateful. James always takes care when spraying shrubs near my vegetable garden and avoids spots where bees are active, both of which I appreciate very much. Overall, I am happy with the lawn service. A very nice woman in customer service/billing was able to help me get a lower rate this year, which was amazing and a huge help. All the specialists that come out to the house are always friendly and able to answer any questions we might have. The only thing that's always bothered me, but more so now, is the use of chemicals. I have a dog and even after 24 hours I don't like him on the grass after an application. Is there any plan to explore safer alternatives? I've heard about pesticide-free applications, but have never really looked into it further (plan to). I'm guessing this can't be done on the trees/shrubs, but what about just the lawns/grass? Thank you! I've been a customer since 2016. -- First name removed D.

Report a concern   September 5, 2023 — Rated 10 out of 10 by A.G. Your TruGreen Branch
What do you like about our services?

Overall we have been pleased with the results. However there is one issue that I like to address. Recently I have been notified that a service was going to be performed in the AM only to have it cancelled and reschedule for the PM. That too was canceled. We have not received any further information as to why or when service will be performed. Are you having problems with getting help?

Report a concern   September 5, 2023 — Rated 9 out of 10 by I.B. Your TruGreen Branch
What do you like about our services?

Their service provides updates concerning arrival times, etc and informs when the work is completed allso.

Report a concern   September 5, 2023 — Rated 10 out of 10 by M.T.C.T. Your TruGreen Branch
What do you like about our services?

Very reliable service.

Report a concern   August 31, 2023 — Rated 10 out of 10 by Bob Gilberti Your TruGreen Branch
What do you like about our services?

Simple Easy Awesome

Report a concern   August 29, 2023 — Rated 9 out of 10 by T.F. Your TruGreen Branch
What do you like about our services?

Prompt, professional lawn care; saves me tons of time.

Report a concern   August 29, 2023 — Rated 9 out of 10 by T.D. Your TruGreen Branch
What do you like about our services?

Always on time and given notice when a service is to be performed. Also willing to repair ares that are not doing well

Report a concern   August 29, 2023 — Rated 9 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

I am not happy with this year's treatments. Had a lot of weeds and i felt that you were not giving enough treatment. Not sure if I will use you guys again next year, We shall see about next year and your prices.

Report a concern   August 29, 2023 — Rated 10 out of 10 by Peggy Anderson Your TruGreen Branch
What do you like about our services?

My grass looks greener abs healthier

Report a concern   August 24, 2023 — Rated 10 out of 10 by S.Y. Your TruGreen Branch
What do you like about our services?

Services are delivered as scheduled. I am notified regarding the date of the application, what the lawn treatment will be, and who will be applying the specific application, Anthony Tsengoles always follows up regarding my satisfaction with the service provided. All technicians sent to provide a scheduled service are courteous, professional, and always check with me to make sure my little dog is safely inside the house before they open the gate to our backyard. Plus, they secure the gate when they finish the application so there won't be any mishap with the dog wandering out of the yard. I also like that pet safe chemicals are used. Anthony Tsengoles sends good technicians and always follows up.

Report a concern   August 24, 2023 — Rated 10 out of 10 by P.V. Your TruGreen Branch
What do you like about our services?

My recent tree service was performed with apparent competence and thoroughness.

Report a concern   August 24, 2023 — Rated 9 out of 10 by S.R. Your TruGreen Branch
What do you like about our services?

Very impress with your Tech who came to my house on Weds August 23rd .
Very knowledgable and he would solve my problem. Previously , had tech come out on Friday August 18th and did application in a rain downpour .
Thanks for the quick response to remedy the complaint

Report a concern   August 23, 2023 — Rated 10 out of 10 by P.T. Your TruGreen Branch
What do you like about our services?

Service is good, and I don't have to worry about maintaining the nutrients needed for the lawn.

Report a concern   August 23, 2023 — Rated 10 out of 10 by R.P. Your TruGreen Branch
What do you like about our services?

That you correct your mistakes.


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