Customer Testimonials

Green grass weeds gone repeat visits if needed

Consistency

Very professional and on time, my lawn never looked better

you always come if there is a problem asap

I like how the people who come to service the lawn are so knowledgeable. The prices are reasonable and the lawn looks great year after year!

Joshua is the best and always comes out when we have an issue

The services and technicians are great!

True Green
Makes my lawn green & healthy
Service is great
Servicemen talk to you about ur lawn issues
Price is reasonable
Great company to do business with

Thank You

Reliable and reasonably priced.

Already have recommended your services which led to new customer for you, my neighbor, the Dybacki's. For what I like about your services - the products used seem to be making a difference on my lawn, which is why I hired you. Also, some of the employees are what I like about TruGreen. Some individuals make promises and never deliver but there are a few that go above and beyond.

The office manager in Chicopee, Sara Zak is very responsive and provides good support and information. For field technician Thomas D is also key in retention of services. (Sara can confirm the name as there are a few individuals with the name Thomas.) Tom is very thorough and explains the services/products well. If it were not for these two individuals I would have cancelled services already due to the issues to date (and I've just started a few seasons ago with you). For the service issues I've reported them already and spoken to several individuals along the way - you can follow up in-house but if needed reach out any time.

The one continual piece of feedback I'd like to again provide is be proactive. If your techs see something with the lawn, say something or take action. If I have huge amounts of crabgrass/red thread/weed issue or some other lawn issue how can this go unaddressed? I don't want free services - just someone to address issues. Either it will be a re-application or explain a fee for product that would clear the issue. As mentioned, too many issues to date but as long as the lawn is corrected soon, no issues and will retain the services indefinitely.

Thank you for reaching out and taking time with feedback.

Reliable shrub protection over many years.

Solid tree and shrub treatments over many decades.

i get great service from Gordon on top of the fact that your product makes my older shrubs look great .Joe H

Tree service is effective.

The people. We have loved Priscilla and Gordon has given extremely helpful advice.

Very attentive and punctual!

The service is through and you let us know in advance when you are arriving to complete the service.

We thought Adam Laxton did an excellent job. He's done a great job every time he serviced our lawn this year. He should be commended. He is very knowledgeable and seems to know his job well. Very professional and easy to talk to.

Our TruGreen management team is very reponsive to any requests or problems we may have.

Great job
Every time

Reliable and reasonably priced. We appreceiate your service.

timely, always with text alerts

Customer service is really great. Whenever I've called, the person attending the phone was utmost professional and very accommodating

Job completed promptly and efficiently.

Lawn looks best it ever has!!😁

you came and did a service that should of been done earlier i will see how my grass is this spring i just .paid for this service and it was not done properly.l never had chinchbugs before.

My grass took a l long time to recover---But- it's quite nice now-- Tru green did a great job

Always prorofessional and prompt

Due to changing seasonal weather conditions it might be better for me to pay as you go rather than prepay and save a little money. Not all services can be completed if you have drought or extreme rain conditions. You end up paying for services that may not be able to be completed.

Thanks,

Bob Meunier

I appreciate the fact that you let me know whenever I am scheduled for service. You are always here when you say you are coming. That is very important to me! I would recommend TruGreen to anyone who asks about it.