Customer Testimonials
Saves me from doing it
For the most part very satisfied, only one incident where product was dumped at the end of driveway and technician and other person in truck drove away without cleaning up the mess!!! Tru-Green was informed,But We ended up cleaning this up,Other than this one incident no problems
Excellent customer service
Great results. My lawn looks terrific
Grate services and friendly staff
Always careful of anything in the yard, cognizant of surroundings, well mannered.
Very efficient! My grass looks amazing year after year! Definitely not switching to anyone else.
I like all services but am having financial concerns and can not pre order help right now
Friendly Staff And Very Professional And Courteous
Results orientated.
Green grass weeds gone repeat visits if needed
Consistency
Very professional and on time, my lawn never looked better
you always come if there is a problem asap
I like how the people who come to service the lawn are so knowledgeable. The prices are reasonable and the lawn looks great year after year!
Joshua is the best and always comes out when we have an issue
The services and technicians are great!
True Green
Makes my lawn green & healthy
Service is great
Servicemen talk to you about ur lawn issues
Price is reasonable
Great company to do business with
Thank You
Reliable and reasonably priced.
Already have recommended your services which led to new customer for you, my neighbor, the Dybacki's. For what I like about your services - the products used seem to be making a difference on my lawn, which is why I hired you. Also, some of the employees are what I like about TruGreen. Some individuals make promises and never deliver but there are a few that go above and beyond.
The office manager in Chicopee, Sara Zak is very responsive and provides good support and information. For field technician Thomas D is also key in retention of services. (Sara can confirm the name as there are a few individuals with the name Thomas.) Tom is very thorough and explains the services/products well. If it were not for these two individuals I would have cancelled services already due to the issues to date (and I've just started a few seasons ago with you). For the service issues I've reported them already and spoken to several individuals along the way - you can follow up in-house but if needed reach out any time.
The one continual piece of feedback I'd like to again provide is be proactive. If your techs see something with the lawn, say something or take action. If I have huge amounts of crabgrass/red thread/weed issue or some other lawn issue how can this go unaddressed? I don't want free services - just someone to address issues. Either it will be a re-application or explain a fee for product that would clear the issue. As mentioned, too many issues to date but as long as the lawn is corrected soon, no issues and will retain the services indefinitely.
Thank you for reaching out and taking time with feedback.
Reliable shrub protection over many years.
Solid tree and shrub treatments over many decades.
i get great service from Gordon on top of the fact that your product makes my older shrubs look great .Joe H
Tree service is effective.
The people. We have loved Priscilla and Gordon has given extremely helpful advice.
Very attentive and punctual!
The service is through and you let us know in advance when you are arriving to complete the service.
We thought Adam Laxton did an excellent job. He's done a great job every time he serviced our lawn this year. He should be commended. He is very knowledgeable and seems to know his job well. Very professional and easy to talk to.
Our TruGreen management team is very reponsive to any requests or problems we may have.
Excellent