Customer Testimonials
Mr Scott was very polite and patience.
The consistency of service.
The service is great, it works and your service tech listens to me and my concerns.
Being notified 24 hours in advance of providing service.
Willing to comeback and reapply it you are not satisfied with Applications.
One of the technicians, Jamal, lied on his service report about giving me fertilizer service when in fact he never walked ten feet from his truck. I met him at the end of the driveway to tell him that I didn't want fertilizer treatment this time and only needed weed control. However, I was charge for the service that he did not perform because he logged the service in as completed when he didn't do anything. When I called to reschedule for the weed killer, I was supposed to have gotten a refund for part of the service since it was only weed control and not fertilizer.
Trugreen technicians represent the company. If any of the technicians are lying about the service that they didn't perform, then that gives Trugreen a bad name.
However, the other two technicians that have come out to perform services on my yard have been very good. I would like to recognize James Thomas for outstanding service and another young man (that I cannot remember his name - maybe it was Khalil) who was very honest about not having weed killer on his truck. He deleted the fertilizer service that he was supposed to do so that I could reschedule weed killer service instead.
Everything
1/You care about the service you do . 2/ always on time . 3/ Grass is showing improvement . Thank you .
They let you know when they arrive and you can talk to them about issues you have with your lawn.
The service tech was thorough and excellent!
Best grass in years. The three fungal treatments really helped.
Consistency of performance.
Prompt and knowledgeable
prompt. dependable service, friendly representatives is what I see so far. I will know more when spring come.
Only your weed control it can't be beat
It works. Huge improvements in the appearance of our lawn. Great crew.
it's prompt and at the time for products used. If problem, I can call and it is taken care of. Been with True Green for almost 15 years.
Convenience.
Customer service and technicians are always professional and courteous.
I love the communication from my service provider and is nice with their application to my trees and grass. I see the improvements.
Punctual, value, professionalism
10/27/2022 Larry Whittaker completed two services for us regarding tree and shrub. Larry has been our attendant for the past year and does a great job and knows our trees and shrubs. This makes our work with him easy as he is customer focused and attentive to our trees and shrubs.
Ronald Scott, Jr is very professional and helpful. I am a widow and Mr. Scott has been treating my lawn for a few years.
friendly service
Were beginning to get much better results after complaining about several major setbacks such as a lot of our schrubbery died aftera weed removal agent was applied.
I like the way my yard looks.
They call in advance and always show when they are expected.
All of the service people have been incredibly pleasant!
I like the no hassle approach to lawn care.
Very professional and they do what they promise.