TruGreen
106 Executive Drive
Sterling
VA 20166
United States

Customer Testimonials

Report a concern   August 17, 2017 — Rated 9 out of 10 by D.C. TruGreen
What do you like about our services?

I have cards that were left with me to "Rate Your Specialist" but I didn't find that tab on your page to rate them. We apparently have 2 specialists: Lawrence K. and Ray and they do a great job.

Report a concern   August 17, 2017 — Rated 10 out of 10 by D.E. TruGreen
What do you like about our services?

The technician than came today, Ingram Bellamy, was very. very helpful. He explained in detail what he was going to do and took the time to let me point out some weeds in the backyard that had come up. He discussed what he wanted to do with me and went out of his way to make sure he treated all the areas.

Report a concern   August 17, 2017 — Rated 10 out of 10 by R.M.K. TruGreen
What do you like about our services?

James Hoffmaster is excellent. Does a great job and is very customer-service oriented.

Report a concern   August 16, 2017 — Rated 9 out of 10 by J.S. TruGreen
What do you like about our services?

Friendly staff

Report a concern   August 16, 2017 — Rated 10 out of 10 by S.K. TruGreen
What do you like about our services?

Promptness

Report a concern   August 16, 2017 — Rated 10 out of 10 by J.R. TruGreen
What do you like about our services?

Both James Hoffmaster and Grover Claure seem genuinely interested in assisting us to keep our lawn and shrubs healthy. While not always able to talk to them I find them informative and helpful when I do.

Report a concern   August 16, 2017 — Rated 9 out of 10 by J.T. TruGreen
What do you like about our services?

I like the ability to consult with my TruGreen guy about how to optimize the service from the Homeowners side.

Report a concern   August 16, 2017 — Rated 10 out of 10 by D.J. TruGreen
What do you like about our services?

dependable, shows up as scheduled. reasonably priced. doesn't push extra, unnecessary services.

Report a concern   August 15, 2017 — Rated 9 out of 10 by R.F. TruGreen
What do you like about our services?

Service personnel have been well informed and have been willing to take time to address various issues related to care of the property.

Report a concern   August 15, 2017 — Rated 9 out of 10 by J.D. TruGreen
What do you like about our services?

Our grass has stayed green and there are FAR fewer weeds.

Report a concern   August 15, 2017 — Rated 9 out of 10 by V.C. TruGreen
What do you like about our services?

My lawn is looking better all the time --
You put a sign out so I can watch my dog to make sure she's not eating fresh chemicals

Report a concern   August 15, 2017 — Rated 10 out of 10 by B.G. TruGreen
What do you like about our services?

It works

Report a concern   August 15, 2017 — Rated 9 out of 10 by A.S. TruGreen
What do you like about our services?

Effective products, and appreciate the service summaries and suggestions.

Report a concern   August 15, 2017 — Rated 10 out of 10 by J.P.L. TruGreen
What do you like about our services?

The specialists, so far, have dome a very thorough job doing the lawn and tree and shrub services. Paul and Caroline are very personable and easy to talk to. I appreciate their service.

Report a concern   August 15, 2017 — Rated 10 out of 10 by T.N.A. TruGreen
What do you like about our services?

Actually the employees I have experienced are very good and work well. I still have bugs though as I guess I have a park here. nancy

Report a concern   August 11, 2017 — Rated 10 out of 10 by J.M. TruGreen
What do you like about our services?

There was a problem with my Monday, 8/7, sprinkler appointment. I sent feedback to your website concerning the problem By that same afternoon, I heard from Bucky Shabani. He was very polite and after discussing what happened and his apology, I rescheduled for today, 8/11. This morning Austin Montgomery came to my house and checked out my sprinkler system. He was very polite and professional.
I do realize we are all human and make mistakes. It is how the mistake is handled that makes the difference. I appreciate Bucky and Austin's professional support.
I will highly recommend TruGreen to friends and neighbors.
Thank you,
Kathy Last name removed

Report a concern   August 10, 2017 — Rated 9 out of 10 by B.H. TruGreen
What do you like about our services?

professionally and efficiently done required yard work

Report a concern   August 10, 2017 — Rated 10 out of 10 by G.L.B. TruGreen
What do you like about our services?

Customer Service!!!

Report a concern   August 10, 2017 — Rated 9 out of 10 by N.H. TruGreen
What do you like about our services?

Carl was a great rep. who took the time to explain how our lawn was doing.

The only improvement TruGreen can make is to have better scheduling services with the irrigation section and to allow customers to combine all their services on-line in order to view them.

Report a concern   August 10, 2017 — Rated 9 out of 10 by T.W. TruGreen
What do you like about our services?

Always on time and I have been informed ahead of time.


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