Mid Atlantic Region

Customer Testimonials

Report a concern   February 17, 2017 — Rated 10 out of 10 by F.P. Mid Atlantic Region
What do you like about our services?

My loyal specialist "David Deithorn" has returned to service me again for my tree and shrubs.
I saw him entering my court as I was leaving and we waived to each other. He left me a comment sheet on what he did and noticed. He knows exactly what I liked especially treating a shrub where I have had trouble before. Glad to see him back for another year.

Report a concern   February 7, 2017 — Rated 10 out of 10 by D.S. Mid Atlantic Region
What do you like about our services?

I spoke with a gentleman named David Rodriquez that was very informative, he answered all of my questions and I do ask a lot of questions, because I really want to understand and make the best choice for my lawn. He listened and spoke well to me and not at me. He was also very honest with me about how the various plans are in regard to my yard needs to the point I trusted him and increased my plan. Others I spoke to before could not answer some of my questions, and answered" I don't know" and then silence, so I asked is there someone else there I can ask my questions to, she put me on hold and then hung up after 10 minutes of holding on..how rude is that. I called back to speak with someone with more knowledge and really understand the Trugreen Products, and finally, I got Mr. David Rodriguez, one of your most excellent employees. He provides most excellent customer service and truly understands and believes in your products. Perhaps, he can lead in teaching others to increase their understanding good customer service and knowledge of people and the product which will to give them confidence and better represent your company. Thank you for you business.

Report a concern   February 7, 2017 — Rated 10 out of 10 by C.S. Mid Atlantic Region
What do you like about our services?

Experience; timeliness; customer service; and professionalism.

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