Customer Testimonials
Jayden Sichampanakhone my specialist was phenomenal, he did an excellent job, he is polite, cordial, and went out of his way to explain what most likely happened seasonally, he gave me good instructions verbally and on a document. Thank you!!
The fact that True Green listens to client feedback is whey I use True Green. I have the ability to talk to a live person, text or call. The communication flows, and that helps me express my appreciation, arrange my schedule or ask for help on a matter. I appreciate the staff that takes care of my yard. I depend on them to take care of my most valuable asset..... my home.
I like how it's all set up and taken care of and I don't have to think or worry with it. There is something that I think needs to be improved, though. When a granular product is distributed on the lawn, more often than not, I find it all over my patio, sidewalks and driveway. It makes a large mess and irritates my puppy's feet. I would like to see TruGreen have it's representatives either blow it off the concrete with a leaf blower or sweep it off the concrete with a broom once the application of granules is complete before they leave the premises.
Tech arrives when they say they will be there. They are focused on the task at hand.
The man who came to our house this time was inexperienced but offered to call his supervisor for help. I appreciated that.
It is consistent and my lawn looks better the longer I use the service.
So far service has been good.
The lawn service works well; it keeps grass green and weeds out.
Friendly staff
Like the Mosquito & Tree Services. Don't like grass fertilizer service
Great work
The service team does a great job addressing the lawn issues
I have been pleased with the service and results thus far
Professional service and the lawn is finally looking great after a year of professional maintenance
There is always room for improvement.
He recommended aeration now. Please schedule this ASAP.
Yard looks the best ever.
Easy to follow, & monitor
You are reliable and timely and in the long run your product works better than instant gratification. An investment
Very professional and always willing to answer your questions.
On time arrival. Lots of communication through text. Great customer service.
I know when you are coming in advance and what you are going to do. The tech's have always been friendly and informative.
My lawn looks great. The experience True Green gives on the applications and when to do them has saved us time and money. Thank you.
Your scheduling department has been scheduling me for early morning. That is a very bad time for me. I am disabled, and it takes me a few minutes to respond to the door bell. The young man has been leaving before I get to the door. Please schedule me for afternoon service. I will say that Daniel has provided the best and most consistent service I have received. He does a very good job, and is always courteous.
The results is what I like best. The technicians are helpful and friendly. They work quickly.
Very efficient, knowledgeable, and friendly
That you always remind me when you are coming and the person who is doing the job is very professional. My garden bushes and my roses look great this year. My grass is a big problem I know. I am trying to help it along. I am afraid we may have another hot summer.
Great service and my yard looks great.
The personell that comes out have been great!!!!
Brandon did an excellent job. He called prior to his arrival and showed up as planned. He was very professional, polite, and keen to answer any questions I may have had. Overall, excellent experience.