TruGreen
2711 Commerce Drive
Rochester Hills
MI 48309
United States

Customer Testimonials

Report a concern   May 17, 2023 — Rated 9 out of 10 by D.D. Your TruGreen Branch
What do you like about our services?

Prompt, consistent, timely and quick

Report a concern   May 17, 2023 — Rated 10 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

Prompt service. I know when they are coming so I can get ready for them.

Report a concern   May 16, 2023 — Rated 10 out of 10 by Barbara Sander Your TruGreen Branch
What do you like about our services?

The same man comes to preform the needed services. He has always answered my questions or gotten an answer for me. Bottom line is my grass looks great until August when it doesn’t rain and I choose not to spend money watering it. It always comes back when the rains comes back. My trees and bushes look and are healthy too due to the care they receive from Trugreen. I do wish they would add the service of seeding small patches of where the lawn where it turns brown for one reason or another.

Report a concern   May 16, 2023 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Fast, easy professional always do a great work.

Report a concern   May 16, 2023 — Rated 10 out of 10 by Judith Caliman Your TruGreen Branch
What do you like about our services?

They arrive on the scheduled days and I receive timely updates and confirmation that a service has been completed.

Report a concern   May 11, 2023 — Rated 10 out of 10 by T.M. Your TruGreen Branch
What do you like about our services?

Want to thank Mike Cronin for today's application. Very thorough job and super nice guy!

Report a concern   May 11, 2023 — Rated 9 out of 10 by A.J. Your TruGreen Branch
What do you like about our services?

The tech (Randy) was thorough. He also text me once he arrived. I thought he did an excellent job.

The tech I had prior (Steven) was rude. I walked out as he was getting ready to leave and gave him a smiling Hello and he turned away from me towards his car (he was filling something out on the passenger’s seat). I asked him, “what areas did you treat?”. He looked at me and in a defensive mean tone he said “I treated the whole yard”. Then turned away again. I was curious about the flower beds and I didn’t see him in the yard but gave up further inquiry. I kept standing there quiet because my second question was ‘when can I let my pets out’. He then finally said (facing away from me) , “Do you have another question or something”? Feeling dismissed I just said, “Yes, I did, but I guess it doesn’t matter” and I walked back to my house. Talking to someone facing away from me felt dismissive and I don’t know why he was angry. I received a text saying tru green was at my house and the tech welcomes questions AFTER he left. Ugh. Later I looked at my Ring cameras, which face two different sides of the house and did not see him at all. Hmmm.

The tech that came to re-do the treatment showed up on my Ring cameras. I was home to see him working and felt confident he did an excellent job.

Report a concern   May 10, 2023 — Rated 10 out of 10 by C.D. Your TruGreen Branch
What do you like about our services?

Technicians are Professional & Knowledgeable.

Report a concern   May 10, 2023 — Rated 10 out of 10 by D.A. Your TruGreen Branch
What do you like about our services?

Dependable and generally effective.

Report a concern   May 10, 2023 — Rated 10 out of 10 by Darlene Anderson Your TruGreen Branch
What do you like about our services?

Excellent service, My grass is green, healthy, and beautiful.

Report a concern   May 10, 2023 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

I like that your company comes n does their job and departs without bothering anyone!! And I love the mosquito defense as I always get bitten by the mosquitoes!! Thank you

Report a concern   May 10, 2023 — Rated 9 out of 10 by S.Z. Your TruGreen Branch
What do you like about our services?

Compared to our neighbor's lawn served by other company.

Report a concern   May 10, 2023 — Rated 10 out of 10 by T.M.S. Your TruGreen Branch
What do you like about our services?

You guys make me look like a rock star with my beautiful lawn. I could use help with grubs as my neighbor does nothing and he has grubs that are trying to also take over my yard.

Otherwise I like you product and service.

Thank you
Todd

Report a concern   May 10, 2023 — Rated 10 out of 10 by T.W. Your TruGreen Branch
What do you like about our services?

Great on time service and great product for your lawn

Report a concern   May 9, 2023 — Rated 10 out of 10 by Gary Osbourne Your TruGreen Branch
What do you like about our services?

I like that you contacted me prior to coming out to service my yard. I also like the full service of lawn and trees. TruGreen has sent out someone to check on an issue when I requested a special consultation. The yard and trees look great at this time.

Report a concern   May 9, 2023 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

Products work as promised.The bushes are very full , green and healthy.

Report a concern   May 6, 2023 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

Jeff Johnson was very thorough in his observation and treatment of my lawn, following his initial visit on 5/5/23…
I started to ask Jeff if he noticed the account instructions to include the narrow strip in the back yard along the fence line with his treatment, but before I could get the words out, he immediately said it for me…IMPRESSIVE!

Overall, I’m very pleased with Jeff’s communication and recommendations for improving the quality and health of my lawn

Report a concern   May 4, 2023 — Rated 10 out of 10 by E.P. Your TruGreen Branch
What do you like about our services?

They came and did the job. Left sign to let me know that they
were here.

Report a concern   May 4, 2023 — Rated 10 out of 10 by Doug Kouri Your TruGreen Branch
What do you like about our services?

Yosbany B, Your specialist is always friendly and helpful. He introduced himself and completed the job in a timely manner. TruGreen's policy is to make sure customers are satisfied with their service or will return to take care of any issues that need attention.

Report a concern   May 4, 2023 — Rated 10 out of 10 by T.C. Your TruGreen Branch
What do you like about our services?

I am very happy with my TruGreen service.

Report a concern   May 4, 2023 — Rated 10 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

The fact I have no weeds!

Report a concern   May 3, 2023 — Rated 9 out of 10 by L.S. Your TruGreen Branch
What do you like about our services?

Promt time and services for lawn care.

Report a concern   May 3, 2023 — Rated 10 out of 10 by D.L. Your TruGreen Branch
What do you like about our services?

I think that your service is good, I don't want my lawn spray every six weeks. I don't want my lawn spray anymore until the end of the season. Thank you.

Report a concern   May 3, 2023 — Rated 10 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

Accuracy and commitment

Report a concern   May 3, 2023 — Rated 10 out of 10 by Y.G. Your TruGreen Branch
What do you like about our services?

good services!

Report a concern   May 3, 2023 — Rated 10 out of 10 by Steve Vrnak Your TruGreen Branch
What do you like about our services?

All of your service personnel whether it is for fertilizing, weed treatment, pest control, core aeration/over seeding have been genuinely concerned about the lawn condition and very responsive to any issues or questions we may have. This includes the office personnel too !

Report a concern   May 2, 2023 — Rated 10 out of 10 by Annette Brinkley Your TruGreen Branch
What do you like about our services?

Good job

Report a concern   May 2, 2023 — Rated 10 out of 10 by Mary Shumate Your TruGreen Branch
What do you like about our services?

i like the service i get because my grass look so beautiful keep up the good work

Report a concern   May 2, 2023 — Rated 9 out of 10 by Jeff Koehler Your TruGreen Branch
What do you like about our services?

The gentleman laying the fertilizer down seem like a very nice young man, and we look forward to seeing what the results are.

Report a concern   May 2, 2023 — Rated 10 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

I'm always informed when I can expect you to service my lawn. I've been using tru green for years. Whenever I've had a question or concern, it was a addressed by the service technician.


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