TruGreen
5401 Perry Drive
Waterford
MI 48329
United States

Customer Testimonials

Report a concern   June 17, 2023 — Rated 10 out of 10 by S.R. Your TruGreen Branch
What do you like about our services?

On time service with details

Report a concern   June 16, 2023 — Rated 10 out of 10 by Michelle Wagner Your TruGreen Branch
What do you like about our services?

My lawn is the best looking in my area. Efficient, and TruGreen has taken care of mine and my families lawns for years. Thank you.

Report a concern   June 15, 2023 — Rated 10 out of 10 by C.F. Your TruGreen Branch
What do you like about our services?

It works and you do a great job!

Report a concern   June 14, 2023 — Rated 10 out of 10 by Pat Bayley #1 Your TruGreen Branch
What do you like about our services?

If I have a concern about the application they will offer to redo it.
Matt ask me if I had anything he should address before he started. Great attitude.

Report a concern   June 14, 2023 — Rated 9 out of 10 by John Cole Your TruGreen Branch
What do you like about our services?

Reliable and easy to set up.

Report a concern   June 10, 2023 — Rated 10 out of 10 by Darryl Brown Your TruGreen Branch
What do you like about our services?

The tree service:
Good communication
Good advice concerning tree care

Report a concern   June 9, 2023 — Rated 10 out of 10 by Harold Stratfold Your TruGreen Branch
What do you like about our services?

Very happy with the look of our lawn this year! Growing very well, just need some RAIN!
Service has been great, Tyrone is very nice, no complaints here.

Report a concern   June 9, 2023 — Rated 9 out of 10 by Vince Little Your TruGreen Branch
What do you like about our services?

I want to let you know that I had a concern about my invoice (two charges). I was very upset because I was not aware that i would have a higher invoice this month.

I spoke with Denise at customer service, and she did a great job of listening to me rant, and she calmed me down. She explained the extra charges calmly and politely and I feel much better about the Trugreen. Thank you, Denise!

Moving forward, TruGreen could avoid a lot of frustrated customers if they explained up front the double charge for Grub Control UPFRONT! There should not be any surprises like I had. I am certain I am not the only one (Denise said she gets several of these phone calls).

I know that I am in a contract, but my initial goal of the phone call was to pay off the contract and terminate the renewal right now. Denise salvaged the relationship.

Vince Little

Report a concern   June 7, 2023 — Rated 10 out of 10 by Kamal Sharma Your TruGreen Branch
What do you like about our services?

Doing a good job dependable and doing a good job

Report a concern   June 5, 2023 — Rated 10 out of 10 by R.T. Your TruGreen Branch
What do you like about our services?

Today Christopher M performed my shrub and tree spraying. He was polite, listened to my requests and did such a complete, thorough job! I am so grateful that he is the one who took care of us today. I would like to request that he does all of our future tree and shrub care if possible.

Report a concern   June 5, 2023 — Rated 9 out of 10 by Kathy Ternes Your TruGreen Branch
What do you like about our services?

My grass looks great! I like the courtesy calls a day or two before you service my lawn.

Report a concern   May 31, 2023 — Rated 10 out of 10 by Tom Krupka Your TruGreen Branch
What do you like about our services?

efficient and complete

Report a concern   May 30, 2023 — Rated 10 out of 10 by C.E. Your TruGreen Branch
What do you like about our services?

I think it is important to have the same technician each time because our land boundaries go beyond our driveway. It's noted in the instructions, but if they haven't been to our house before, they might not treat the extra area.

Report a concern   May 26, 2023 — Rated 9 out of 10 by G.T. Your TruGreen Branch
What do you like about our services?

it is too early to know if the spray works or not.

Report a concern   May 25, 2023 — Rated 10 out of 10 by A.R. Your TruGreen Branch
What do you like about our services?

They come out and do my lawn.

Report a concern   May 24, 2023 — Rated 9 out of 10 by Armando Santos Your TruGreen Branch
What do you like about our services?

Your service person is your best representative. He talks to me and negotiated for me to stay with Tru Green.

Report a concern   May 24, 2023 — Rated 10 out of 10 by L.T. Your TruGreen Branch
What do you like about our services?

Lawn looks great.

Report a concern   May 23, 2023 — Rated 9 out of 10 by B.E. Your TruGreen Branch
What do you like about our services?

Saves me a lot of effort and getting good results.

Report a concern   May 23, 2023 — Rated 10 out of 10 by B.M. Your TruGreen Branch
What do you like about our services?

It’s all done with the utmost care and perfection! Really enjoying my backyard living.

Report a concern   May 23, 2023 — Rated 9 out of 10 by Walter Pheeney Your TruGreen Branch
What do you like about our services?

You do a good job of notifying us when you are going to service the yard and leaving noticew of what was done

Report a concern   May 18, 2023 — Rated 10 out of 10 by L.D. Your TruGreen Branch
What do you like about our services?

Monroe was very knowledgeable and personable.

Report a concern   May 17, 2023 — Rated 10 out of 10 by Chris Schultz Your TruGreen Branch
What do you like about our services?

They explain about grass. Really I was appreciative with him

Report a concern   May 16, 2023 — Rated 9 out of 10 by W.B. Your TruGreen Branch
What do you like about our services?

Always on time always advance notice and a job. Well done.

Report a concern   May 16, 2023 — Rated 10 out of 10 by T.G. Your TruGreen Branch
What do you like about our services?

My one tree that I thought had died is now blooming and producing leaves!

Report a concern   May 16, 2023 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

Always timely and reasonably priced

Report a concern   May 12, 2023 — Rated 9 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

Always on time. I appreciate the call to let me know when they are coming. Products seem to be working well on my lawn.

Report a concern   May 10, 2023 — Rated 10 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

Your product and service are excellent.

Report a concern   May 10, 2023 — Rated 10 out of 10 by G.C. Your TruGreen Branch
What do you like about our services?

I've been a long-time customer......back when Chemlawn started. At that time I lived in Lake Orion.

You've always been dependable and responded to my concerns. I've appreciated your service.

Report a concern   May 10, 2023 — Rated 10 out of 10 by K.P. Your TruGreen Branch
What do you like about our services?

Charles is fantastic!! I know when he is our lawn specialist it’s cared for and he is very thorough.

Report a concern   May 10, 2023 — Rated 10 out of 10 by L.G. Your TruGreen Branch
What do you like about our services?

Price and care for my lawn


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