TruGreen
5667 Sandy Hollow Road
Rockford
IL 61109
United States

Customer Testimonials

Report a concern   August 1, 2023 — Rated 10 out of 10 by Sue Malek Your TruGreen Branch
What do you like about our services?

Grass looks great. People are great

Report a concern   August 1, 2023 — Rated 10 out of 10 by M.E. Your TruGreen Branch
What do you like about our services?

Erica Schweiger is great to work with and she always takes care of our needs.

Report a concern   August 1, 2023 — Rated 10 out of 10 by Neil Waswo Your TruGreen Branch
What do you like about our services?

Erica communicates the techs schedule very well with us.

Report a concern   August 1, 2023 — Rated 10 out of 10 by G.K. Your TruGreen Branch
What do you like about our services?

No worry on my end on timing or application rates.

Report a concern   August 1, 2023 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Great Service. Erica Schweiger is very helpful and lets us know when our service tech will be here

Report a concern   July 31, 2023 — Rated 10 out of 10 by T.G.M. Your TruGreen Branch
What do you like about our services?

Erica Schweiger Is A Fabulous Advisor For TruGreen

Report a concern   July 31, 2023 — Rated 9 out of 10 by V.S. Your TruGreen Branch
What do you like about our services?

Shelley Gentry has followed up to make sure we are happy. I appreciate it.

Report a concern   July 30, 2023 — Rated 10 out of 10 by F.C.A.J.K. Your TruGreen Branch
What do you like about our services?

On time and Erica Schweiger was very professional to deal with. We look forward to working with TruGreen in the future.

Report a concern   July 28, 2023 — Rated 10 out of 10 by Rye Trail Your TruGreen Branch
What do you like about our services?

Excellent service with impeccable attention to detail

Report a concern   July 28, 2023 — Rated 10 out of 10 by Ridge Terrace Your TruGreen Branch
What do you like about our services?

Our lawns are immaculate and we never have any issues with our lawn service.

Report a concern   July 27, 2023 — Rated 10 out of 10 by D.P. Your TruGreen Branch
What do you like about our services?

Great service crew, great inside support (Erica).

Lawn looks great, grass is healthy, lush and green inspite of hot dry weather.
The service crew is polite, professional and knowledgeable.

Report a concern   July 27, 2023 — Rated 10 out of 10 by Paar investments Your TruGreen Branch
What do you like about our services?

Erica and the company all in all Rock and are the bomb. If I have any questions or concerns Erica Schweiger takes care of and helps me to understand if I dont.. The guys do a great job at all my properties not just Phoenix street. Im always notified ahead of time so I can let my tenants know that have pets, to keep them off the grass - and well, to keep everyone off the grass :)

Report a concern   July 27, 2023 — Rated 9 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

Always professional service. Erica Schweiger is excellent at customer service and keeping me informed of changes due to weather, etc.

Report a concern   July 26, 2023 — Rated 10 out of 10 by James Marcum Your TruGreen Branch
What do you like about our services?

We love enjoying our outdoors without annoying mosquitoes.

Report a concern   July 25, 2023 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

They let me know when they are coming and show up and do their work. The people I have met are very nice and answer any questions thoroughly.

Report a concern   July 25, 2023 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

They work

Report a concern   July 23, 2023 — Rated 10 out of 10 by C.G. Your TruGreen Branch
What do you like about our services?

The techs are very willing to discuss any lawn issues--no time pressure. They come out on a regular basis--approximately every 6 weeks. That may seem like a no-brainer, but, when we first moved to this area, we had a different lawn service, based out of a town about 30 miles away. They didn't do much business in this area, so they only came one day a week. If there was rain on that day, they didn't come again until the following week. If there was rain on "our" day for a number of weeks in a row, they wouldn't come. It threw the treatment schedule out of whack.

Report a concern   July 19, 2023 — Rated 9 out of 10 by Jerry Zaccari Your TruGreen Branch
What do you like about our services?

Effective, pricing, promptness

Report a concern   July 12, 2023 — Rated 10 out of 10 by Karl Kegel Your TruGreen Branch
What do you like about our services?

you have done a good job of controlling weeds and grubs

Report a concern   July 12, 2023 — Rated 10 out of 10 by P.W. Your TruGreen Branch
What do you like about our services?

Quality service and products.

Report a concern   July 12, 2023 — Rated 10 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

Convenience

Report a concern   July 11, 2023 — Rated 9 out of 10 by A.T. Your TruGreen Branch
What do you like about our services?

My lawn gets the service it needs by people who know what they are doing.

Report a concern   July 11, 2023 — Rated 10 out of 10 by Christopher George Your TruGreen Branch
What do you like about our services?

I like:

1) the pre-season pricing
2) the scheduling app
3) the fact you show up as scheduled
4) the knowledgeable techs on site
5) the results look good.

Report a concern   July 11, 2023 — Rated 10 out of 10 by Jeff Griffeth Your TruGreen Branch
What do you like about our services?

The treatments are very effective, and your employee is very helpful and knowledgeable!!

Report a concern   July 9, 2023 — Rated 9 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

The specialist, Jeffrey Jackson was very professional & respectful. He parked in our lower level parking area, making sure that he left room for us to enter/exit our garage, unlike our previous specialist who parked at the top of our driveway with no room for our car to get by unless we drove on the grass. He also did the application at a normal speed, unlike the previous specialist who did the application at top speed. He put more than one warning sign around our yard that an application had been done and he left a detailed polite summary with suggestions. We hope Jeffrey will be our "regular" TruGreen specialist. Thank you!!!

Report a concern   July 7, 2023 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

This season, you have been very prompt with your service, and I am happy that I do not need to frequently wonder where you are or when you will get here as in the last two seasons. Thank you for the massive improvement in your service. I really appreciate it!

Report a concern   July 7, 2023 — Rated 9 out of 10 by Christ Community Church Your TruGreen Branch
What do you like about our services?

I appreciate the notification when the service will be completed

Report a concern   July 7, 2023 — Rated 10 out of 10 by Rockford Rivets Rivets Your TruGreen Branch
What do you like about our services?

Our playing field was in touch shape prior to our application but it looks fantastic today!

Report a concern   July 4, 2023 — Rated 10 out of 10 by G.D.C. Your TruGreen Branch
What do you like about our services?

The guys do a great job and if weeds seem to be coming back they come back and check it out a credo it, if necessary.

Report a concern   July 4, 2023 — Rated 9 out of 10 by L.E. Your TruGreen Branch
What do you like about our services?

Responsive, good communication, so far good service.


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