TruGreen
5667 Sandy Hollow Road
Rockford
IL 61109
United States

Customer Testimonials

Report a concern   July 27, 2023 — Rated 10 out of 10 by Paar investments Your TruGreen Branch
What do you like about our services?

Erica and the company all in all Rock and are the bomb. If I have any questions or concerns Erica Schweiger takes care of and helps me to understand if I dont.. The guys do a great job at all my properties not just Phoenix street. Im always notified ahead of time so I can let my tenants know that have pets, to keep them off the grass - and well, to keep everyone off the grass :)

Report a concern   July 27, 2023 — Rated 9 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

Always professional service. Erica Schweiger is excellent at customer service and keeping me informed of changes due to weather, etc.

Report a concern   July 26, 2023 — Rated 10 out of 10 by James Marcum Your TruGreen Branch
What do you like about our services?

We love enjoying our outdoors without annoying mosquitoes.

Report a concern   July 25, 2023 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

They let me know when they are coming and show up and do their work. The people I have met are very nice and answer any questions thoroughly.

Report a concern   July 25, 2023 — Rated 10 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

They work

Report a concern   July 23, 2023 — Rated 10 out of 10 by C.G. Your TruGreen Branch
What do you like about our services?

The techs are very willing to discuss any lawn issues--no time pressure. They come out on a regular basis--approximately every 6 weeks. That may seem like a no-brainer, but, when we first moved to this area, we had a different lawn service, based out of a town about 30 miles away. They didn't do much business in this area, so they only came one day a week. If there was rain on that day, they didn't come again until the following week. If there was rain on "our" day for a number of weeks in a row, they wouldn't come. It threw the treatment schedule out of whack.

Report a concern   July 19, 2023 — Rated 9 out of 10 by Jerry Zaccari Your TruGreen Branch
What do you like about our services?

Effective, pricing, promptness

Report a concern   July 12, 2023 — Rated 10 out of 10 by Karl Kegel Your TruGreen Branch
What do you like about our services?

you have done a good job of controlling weeds and grubs

Report a concern   July 12, 2023 — Rated 10 out of 10 by P.W. Your TruGreen Branch
What do you like about our services?

Quality service and products.

Report a concern   July 12, 2023 — Rated 10 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

Convenience

Report a concern   July 11, 2023 — Rated 9 out of 10 by A.T. Your TruGreen Branch
What do you like about our services?

My lawn gets the service it needs by people who know what they are doing.

Report a concern   July 11, 2023 — Rated 10 out of 10 by Christopher George Your TruGreen Branch
What do you like about our services?

I like:

1) the pre-season pricing
2) the scheduling app
3) the fact you show up as scheduled
4) the knowledgeable techs on site
5) the results look good.

Report a concern   July 11, 2023 — Rated 10 out of 10 by Jeff Griffeth Your TruGreen Branch
What do you like about our services?

The treatments are very effective, and your employee is very helpful and knowledgeable!!

Report a concern   July 9, 2023 — Rated 9 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

The specialist, Jeffrey Jackson was very professional & respectful. He parked in our lower level parking area, making sure that he left room for us to enter/exit our garage, unlike our previous specialist who parked at the top of our driveway with no room for our car to get by unless we drove on the grass. He also did the application at a normal speed, unlike the previous specialist who did the application at top speed. He put more than one warning sign around our yard that an application had been done and he left a detailed polite summary with suggestions. We hope Jeffrey will be our "regular" TruGreen specialist. Thank you!!!

Report a concern   July 7, 2023 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

This season, you have been very prompt with your service, and I am happy that I do not need to frequently wonder where you are or when you will get here as in the last two seasons. Thank you for the massive improvement in your service. I really appreciate it!

Report a concern   July 7, 2023 — Rated 9 out of 10 by Christ Community Church Your TruGreen Branch
What do you like about our services?

I appreciate the notification when the service will be completed

Report a concern   July 7, 2023 — Rated 10 out of 10 by Rockford Rivets Rivets Your TruGreen Branch
What do you like about our services?

Our playing field was in touch shape prior to our application but it looks fantastic today!

Report a concern   July 4, 2023 — Rated 10 out of 10 by G.D.C. Your TruGreen Branch
What do you like about our services?

The guys do a great job and if weeds seem to be coming back they come back and check it out a credo it, if necessary.

Report a concern   July 4, 2023 — Rated 9 out of 10 by L.E. Your TruGreen Branch
What do you like about our services?

Responsive, good communication, so far good service.

Report a concern   July 3, 2023 — Rated 9 out of 10 by C.L. Your TruGreen Branch
What do you like about our services?

I like how the lawn was looking at the beginning, but still have tons of weeds and my ticket stated weed control was placed and there were no results

Report a concern   July 3, 2023 — Rated 9 out of 10 by C.L. Your TruGreen Branch
What do you like about our services?

The mosquito tech is knowledgeable and does a great job.

Report a concern   June 28, 2023 — Rated 10 out of 10 by Patti Weeden Your TruGreen Branch
What do you like about our services?

Great service, great results and being in the time frame stated.

Report a concern   June 27, 2023 — Rated 10 out of 10 by W. Your TruGreen Branch
What do you like about our services?

Now that we are being notified by email about services that are scheduled, the situation is better. Name removed often has events (like yoga, drawing or painting) scheduled outside on our lawn or pavilion. These events would impact TruGreen's schedule, as we cannot have TG treatments when our clients are in the space to be treated. This is why there was a "problem" a few weeks ago. Hopefully, the advance notification will remedy the issue.

Report a concern   June 20, 2023 — Rated 10 out of 10 by A.M. Your TruGreen Branch
What do you like about our services?

Very happy with the service, especially Chloe Jeffries.

Report a concern   June 20, 2023 — Rated 10 out of 10 by R.H. Your TruGreen Branch
What do you like about our services?

Friendly folks. Great coverage when doing the lawn. Always call before serving.

Report a concern   June 20, 2023 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

Overall the service is in very good there’s been a few minor glitches in the past few years but they’ve been overcome and I would certainly recommend Truegreen to anyone else thank you

Report a concern   June 15, 2023 — Rated 10 out of 10 by Keith Bortolotti Your TruGreen Branch
What do you like about our services?

We have had your services for years. Calls ahead to tell us when to expect service. Keep the weed down to a minimum.

Report a concern   June 14, 2023 — Rated 10 out of 10 by C.N.P. Your TruGreen Branch
What do you like about our services?

You do the job the way i want it done

Report a concern   June 13, 2023 — Rated 10 out of 10 by William Campbell Your TruGreen Branch
What do you like about our services?

Right products at the right time. Good service technician on 6/5/2023.

Report a concern   June 10, 2023 — Rated 10 out of 10 by Dennis Marinelli Your TruGreen Branch
What do you like about our services?

Working with Erica has been a good experience. She keeps me well informed and if there is a problem she takes care of it in a timely fashion.


Privacy Policy