TruGreen
5667 Sandy Hollow Road
Rockford
IL 61109
United States

Customer Testimonials

Report a concern   September 2, 2022 — Rated 10 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

Always curious service and willing to take time to answer questions.

Report a concern   September 1, 2022 — Rated 10 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

Very efficient and quiet!

Report a concern   September 1, 2022 — Rated 10 out of 10 by Rinda Swan Your TruGreen Branch
What do you like about our services?

My lawn and trees look lovely. Employee’s do a great job.

Report a concern   September 1, 2022 — Rated 10 out of 10 by Joyce Wiltse Your TruGreen Branch
What do you like about our services?

The technician took a lot of time with me answering a lot of my questions on how I could get the weeds out of my garden and when to cut back branches on trees. She was extremely helpful and helped me have a huge comfort level on many things.

Report a concern   September 1, 2022 — Rated 10 out of 10 by R.A. Your TruGreen Branch
What do you like about our services?

Is the cost for next year the same. Name removed

Report a concern   September 1, 2022 — Rated 9 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

Beth was super helpful

Report a concern   August 30, 2022 — Rated 9 out of 10 by V.M. Your TruGreen Branch
What do you like about our services?

The product works well and all the workers are eager to please.

Report a concern   August 26, 2022 — Rated 9 out of 10 by P.S. Your TruGreen Branch
What do you like about our services?

Applications in a timely basis.

Report a concern   August 26, 2022 — Rated 10 out of 10 by E.M. Your TruGreen Branch
What do you like about our services?

I have been struggling to get good quality service for weed control. Bruce came last Saturday, and by Tuesday we could already see weeds starting to curl up and die. While we are pleased with this level of weed control so fast, we are questioning why it took several phone calls for us to get someone out here to service this issue. Bruce did a great job of listening to our concerns and addressing them in a businesslike and timely manner.

Report a concern   August 25, 2022 — Rated 9 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

Thank you to Joe for taking the time to explain the services.

Report a concern   August 25, 2022 — Rated 9 out of 10 by P.E. Your TruGreen Branch
What do you like about our services?

Dependable

Report a concern   August 25, 2022 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

Always notified when they are coming. They always show up

Report a concern   August 24, 2022 — Rated 10 out of 10 by Joe Piscitello Your TruGreen Branch
What do you like about our services?

Your "no questions asked" response and follow up on my concerns.

Report a concern   August 24, 2022 — Rated 10 out of 10 by K.K. Your TruGreen Branch
What do you like about our services?

Promptness

Report a concern   August 24, 2022 — Rated 10 out of 10 by Y.D. Your TruGreen Branch
What do you like about our services?

Very professional... The weed n feed is awesome! My lawn looks amazing!

Report a concern   August 22, 2022 — Rated 10 out of 10 by J.K. Your TruGreen Branch
What do you like about our services?

That I don't have to worry about what to apply when.

Report a concern   August 19, 2022 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

On time and the amount of communication from trugreen is great

Report a concern   August 19, 2022 — Rated 10 out of 10 by L.A.S. Your TruGreen Branch
What do you like about our services?

Fast, effective and convenient.

Report a concern   August 19, 2022 — Rated 9 out of 10 by T.F. Your TruGreen Branch
What do you like about our services?

Turnkey. Set and forget.

Report a concern   August 15, 2022 — Rated 10 out of 10 by Sue Mangiaracina Your TruGreen Branch
What do you like about our services?

I had some issues this year with my service, but I do appreciate my concerns being heard and True Green doing what needed to be done to get my lawn into good shape.

Report a concern   August 15, 2022 — Rated 9 out of 10 by D.J. Your TruGreen Branch
What do you like about our services?

Lawn care delivered at appropriate times

Report a concern   August 14, 2022 — Rated 10 out of 10 by B.C. Your TruGreen Branch
What do you like about our services?

No dandelions

Report a concern   August 13, 2022 — Rated 10 out of 10 by Lesa Foley Your TruGreen Branch
What do you like about our services?

Joseph Torres with TRU GREEN did a great job on our lawn, it's because of employees like him that makes your company successful. He was trained well by the company and throughout his life because of his exemplary work ethic. If it is possible, I would like to have Mr. Torres as a regular service provider?

Report a concern   August 13, 2022 — Rated 10 out of 10 by Lesa Foley Your TruGreen Branch
What do you like about our services?

Joseph Torres did a great job on our lawn, it's because of employees like him that makes your company successful. He was trained well by the company and throughout his life because of his exemplary work ethic. If it is possible, I would like to have Mr. Torres as a regular service provider?

Report a concern   August 13, 2022 — Rated 10 out of 10 by Larry Psonak Your TruGreen Branch
What do you like about our services?

Frirst of all...your services make a difference. The years I don't bother paying for treatments, the lawn quality diminishes quickly.

Secondly, your agents are very knowledgeable and cordial. And, if I'm not home when they do their treatment, I appreciate the detailed notes left at the door on what had been done.

And finally, even though the cost is what it is, it just seems worth it to take care of things. Mowing is so much more fun when the lawn looks as nice as it does WITH the treatments.

Thank you!

Larry Psonak

Report a concern   August 12, 2022 — Rated 10 out of 10 by D.A. Your TruGreen Branch
What do you like about our services?

The fact that you notify before coming out. I did point out a problem area and was told someone would come back and address the problem

Report a concern   August 12, 2022 — Rated 9 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

The lawn looks lush and green, but the guys did not show up last time, yet I was told they did. Fortunately, Pete stopped by a few days later on the way to another house. I was told a ticket would be placed on my doorknob after each treatment, and that is what I want!

Thank you.

Report a concern   August 12, 2022 — Rated 10 out of 10 by D.M. Your TruGreen Branch
What do you like about our services?

I did not receive prior notice of the latest service. However, the service was done well.

Report a concern   August 12, 2022 — Rated 10 out of 10 by Jeff Griffeth Your TruGreen Branch
What do you like about our services?

Your employees are very pleasant, and very helpful with any questions I have for them!! Very happy with the services too!!

Report a concern   August 12, 2022 — Rated 9 out of 10 by L.L. Your TruGreen Branch
What do you like about our services?

Getting the work done without having to directly have to out and do it myself. So far though I don't think the service has improved the look of the lawn as I had hoped.


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