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Customer Testimonials
Great work
My lawn service specialist is attentive and knows how to care for my lawn. Simply put I don't want any other specialist besides Don U.
Service satisfaction
It’s easy and relatively transparent
Your tech Brandon Garcia was at our home yesterday, 7/11/2024. He acted very professional and even asked if he could do the lawn service when he saw my daughter sitting in the yard. He closed the gate which is very important since we have a dog. He is a keeper!
Melanie O'Connor
1221 Hyannis Circle
Carol Stream
The guys who come are great, friendly and receptive to feedback, but often I have to contact Trugreen several times to get results from corporate/or local office. Please tell the guys who come to do the applications that I commend their work.
I had a bad experience with an agent a few weeks ago when I asked for service at 772 Locust within a week, which was stopped while I was communicating about my bill. I have been acustomer for 20 plus years at 772 and 780 Locust in Winnetka. She refused to get service out there in a timely manner -more than two weeks later- and eventually hung up on me. I emailed customer service and called again and a nice guy got a weed application done within a few days! That is good customer service but it should not have taken so much effort on my part.
So, I hope I get all of the applications I paid for, given the service was halted for 6 weeks or more.
If someone could confirm this would be great. Phone number removed. please leave message.
Our yard looks good. The technicians are always so polite and friendly, which I appreciate.
I like that TruGreen works with you. Jamie does a great job applying the product on my lawn and he is pleasant to talk with.
Jordan Shelton was here this week and did a great job. Seemed knowledgeable and efficient doing a weed application.
good value.
Organized...informed on when arrival will be and what was done...courteous lawn care people.... great product
Lawn has improved
experienced & quality treatments
quality service people & treatments
Don Ujek is a knowledgeable, friendly member of the team at TruGreen. He is always here when we expect him and polite and answers all of my questions. We are glad he is caring for our lawn.
My lawn looks amazing every year
I like your service that’s why I recommend you to other people. I just don’t like at times when they have to get done I have to call on it. I don’t like calling your office and getting disrespected for the first time it happened to me and I didn’t appreciate that, but far as your service go is excellent service you shouldn’t have to call and ask questions and get disrespected with your coworkers. That’s not acceptable when you paying your money.
They do aim to please and will come back for a secondary application.
I like notifications of service before hand. Also, my grass looks great despite being heavily covered by surrounding trees.
My lawn looks good this year!
The TruGreen tech came to the door before he began to ask if there were any concerns or issues. I shared a couple of areas in which I have had issues in the past. He was very responsive and assured me that I would not have issues in those areas today. I briefly spoke to him when he finished the application. He was very helpful.
you do what needed to be done at the right time of the year
Proper applications and if any problem arise they come and treat again without any additional charge
Great service!
Erica Schweiger does an amazing job of keeping me informed of my services and she is always willing to go above and beyond to help me when I have any questions or concerns. She is truly an asset to TruGreen
Donovan sprayed my beds today and I just wanted to make it known that he did an excellent job. He is very informative and respectful.
Good communication with client
I like the notification before the service man arrives.
All of people who have treated the yard have been willing to answer questions about the service and product application if I was unfamiliar with it.
I am, and continue to be, very impressed with the professionalism, politeness, and courtesy that all of the technicians exhibit while interacting with me.
Don Ujek is my lawn specialist and does a fantastic job taking care of my lawn!