Chicago Region
13520 S Kenton Avenue
Crestwood
IL 60445
United States

Customer Testimonials

Report a concern   March 30, 2017 — Rated 10 out of 10 by T.P. Chicago Region
What do you like about our services?

I specifically ask that my yard be aerated and seeded at the start of the season. It was not done or maybe I need to know when it will be done. I may be too early. It is important I have set appointments on Thursdays when they do come for security reasons so that my gate is not left open unneccesarily. There seems to be no schedule.

I appreciate the info the tech left me and his detailed explanation of what was done.

Report a concern   March 29, 2017 — Rated 9 out of 10 by D.B. Chicago Region
What do you like about our services?

Was able to speak twice today with GM about snow mold issues.....Have plan. Will review in a couple weeks.

Report a concern   March 28, 2017 — Rated 10 out of 10 by D.L. Chicago Region
What do you like about our services?

I do not have to worry about treating my lawn, you people do that for me. If there is a call back you always come out with out any pressure from me to correct the problem. Been very happy with your service since 2010.

Service tech is Jacob Millwood

Report a concern   March 28, 2017 — Rated 10 out of 10 by R.S. Chicago Region
What do you like about our services?

I like the way I was contacted quickly to resolve my concerns.

Great customer service and resolution from Wanda in the Merrillville office.

Report a concern   March 27, 2017 — Rated 10 out of 10 by N.W. Chicago Region
What do you like about our services?

Excellent and professional.

Report a concern   March 26, 2017 — Rated 10 out of 10 by F.C. Chicago Region
What do you like about our services?

I like the service,but you are not getting our entire yard, there is an area between the shed and the gazebo that needs service. Please spray that area. Everyone forgets to do it. Please make a note of it and spray that area. Thank you, Colleen Last name removed

Report a concern   March 25, 2017 — Rated 9 out of 10 by W.H. Chicago Region
What do you like about our services?

They respond back if problem or concern occurs

Report a concern   March 23, 2017 — Rated 10 out of 10 by E.C. Chicago Region
What do you like about our services?

Quality, convenience, service friendly.

Report a concern   March 22, 2017 — Rated 9 out of 10 by A.A.K.D. Chicago Region
What do you like about our services?

To whom it may concern:

Although I was unable to locate the "Take Survey" link, even though I had logged in to my account, I would like to offer some brief feedback on your services. I had my lawn serviced today for the first application of the year, which is in the spring. The service technician was prompt in arrival, knowledgeable in the products and services offered, and had a friendly disposition. We have been TruGreen customers for several years, and have generally found the products and services to be a good value for the price charged to the customer. Based on this information, I would like to offer some positive feedback to our TruGreen lawn specialist, one Tyronne Pope. This man is a competent lawn care specialist, and I feel that he did a good job for us on our lawn today. Now we just have to wait for the rains to come and the grass will magically begin to green-up and grow for another season of lawn mowing, which is just around the corner. Thank you, Tyronne. We look forward to seeing you again in a few months time for another application!

Sincerely,

Kurt and Name removed Last name removed.

Report a concern   March 21, 2017 — Rated 10 out of 10 by F.J. Chicago Region
What do you like about our services?

Great dandelion removal and great customer service.

Report a concern   March 21, 2017 — Rated 10 out of 10 by C.L. Chicago Region
What do you like about our services?

I am informed when you are coming. Service person listens to my questions or requests. Very polite service people.

Report a concern   March 21, 2017 — Rated 10 out of 10 by B.A.B.L. Chicago Region
What do you like about our services?

Appointments are kept. If they need to be rescheduled you get a phone call/message with new information. Treatment notes are left and when appropraite, with suggestions for improvement.

Report a concern   March 21, 2017 — Rated 9 out of 10 by J.R.M. Chicago Region
What do you like about our services?

Communication and timeliness. Thank you.

Report a concern   March 20, 2017 — Rated 9 out of 10 by J.F. Chicago Region
What do you like about our services?

Good work. Getting very competitive in price from other companies

Report a concern   March 19, 2017 — Rated 10 out of 10 by M.M. Chicago Region
What do you like about our services?

The service I have received for the many years i have used Trugreen. has been great. The prices are getting too high so I am looking at other options

Report a concern   March 18, 2017 — Rated 10 out of 10 by R.E. Chicago Region
What do you like about our services?

If you mean how I like your services for 2016, it's too soon to comment. We've used TruGreen for a lot of years now for our lawn and we have no complaints. Perhaps you can help us a little more when spots become bald and need a little seed or patching, considering what we are paying. We're trying your new 'bug' service this year to see if we can eliminate the little ants from returning again this year and annoying us again.

Report a concern   March 17, 2017 — Rated 10 out of 10 by L.W. Chicago Region
What do you like about our services?

My lawn looks great

Report a concern   March 15, 2017 — Rated 10 out of 10 by R.S. Chicago Region
What do you like about our services?

Good communication re when you are coming
Statement always provided at time of service
Crew is always friendly and professional
Prepayment option is appealing

Report a concern   March 14, 2017 — Rated 9 out of 10 by T.S. Chicago Region
What do you like about our services?

Consistency. I get a notice ahead of time and a report afterwards. The lawn generally looks much better with the treatments.

Report a concern   March 13, 2017 — Rated 10 out of 10 by A.S. Chicago Region
What do you like about our services?

Timely, thorough.


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