TruGreen
40 Ridgeland Road
Rochester
NY 14623
United States

Customer Testimonials

Report a concern   August 18, 2017 — Rated 9 out of 10 by C.B. TruGreen
What do you like about our services?

The product is top notch. Service by tech ( josiah, excellent). Problem is that not enough product is supplied and messages not related to tech. I asked for a weed control complete application since they are all over the place. I called in signed and returned agreement and no one was scheduled. A spot application was done. That is not what was requested , and needed. Seems there is a disconnect between home office ( management) and service providers. Same story with two other customers and friends of mine. They are ready to stop service. Another already did. I am getting close.

Report a concern   August 18, 2017 — Rated 9 out of 10 by R.P. TruGreen
What do you like about our services?

I had a problem with weeds. They came and sprayed. Hopefully this will take care of the problem. The person that came spent the time to explain the weed problem and answered the questions that I had.

Report a concern   August 17, 2017 — Rated 9 out of 10 by T.H. TruGreen
What do you like about our services?

Andrew has been doing a great job on our lawn. It is green and lush. My lawn is the best it has been in the six years I have been in my house. Also, in past years we had an issue with fertilizer getting spread over our driveway and walkways, however, this year are service has been neat and careful.

Report a concern   August 17, 2017 — Rated 10 out of 10 by J.C. TruGreen
What do you like about our services?

I don't have to do it myself

Report a concern   August 17, 2017 — Rated 10 out of 10 by A.M. TruGreen
What do you like about our services?

Wanted to let you know how awesome our service was today. Andrew Choln was exceptional and I wanted to take a moment to let you know how hard working, polite and efficient he was.

Thanks,
Jennifer

Report a concern   August 17, 2017 — Rated 10 out of 10 by C.K. TruGreen
What do you like about our services?

Our lawn is lush and green and mostly weed free (seem to have a lot more weeds than usual this year but it could be from all of the rain)...

Report a concern   August 16, 2017 — Rated 10 out of 10 by G.B. TruGreen
What do you like about our services?

careful, clean, helpful,

Report a concern   August 16, 2017 — Rated 10 out of 10 by F.D. TruGreen
What do you like about our services?

the quick service......and on time when you say you are going to be here.

Report a concern   August 15, 2017 — Rated 10 out of 10 by P.B. TruGreen
What do you like about our services?

follow through on what you say you will do. checks with homeowner on satisfaction and corrects any potential problem

Report a concern   August 15, 2017 — Rated 10 out of 10 by P.G. TruGreen
What do you like about our services?

I appreciate that when there is a problem you make your best effort to fix it.

Report a concern   August 15, 2017 — Rated 9 out of 10 by J.T. TruGreen
What do you like about our services?

when I have spoken to the guys who come out, very friendly and helpful

Report a concern   August 15, 2017 — Rated 10 out of 10 by C.E.A. TruGreen
What do you like about our services?

I like the fact that when a customer is not satisfied you will send someone out for an additional treatment if weeds are still present.

Report a concern   August 14, 2017 — Rated 10 out of 10 by P.M.L. TruGreen
What do you like about our services?

Service is excellent -

Report a concern   August 14, 2017 — Rated 10 out of 10 by F.J.F.J. TruGreen
What do you like about our services?

1) the professional relationship I have developed with my tree and shrub technician Bill

2) Bill's knowledge, attention to detail and his approachability when I have questions or concerns

Report a concern   August 14, 2017 — Rated 10 out of 10 by L.O. TruGreen
What do you like about our services?

Trugreen specialists are routinely effective, informative, and courteous. They will explain lawn condition, alter treatment and/or retreat when necessary. I like the phone prenotification service, and when I call the office I am satisfied I have been listened to, understood, and received service and/or information. Michael was my specialist today, 8/14/17, and he was excellent. Another reason I stay with Trugeen.
Thanks ~

Report a concern   August 12, 2017 — Rated 9 out of 10 by M.A. TruGreen
What do you like about our services?

always keep a good schedule for my seasonal applications. Call backs if necessary.

Report a concern   August 12, 2017 — Rated 10 out of 10 by S.M. TruGreen
What do you like about our services?

I love the weed free grass,the grass is also very colorful.

Report a concern   August 11, 2017 — Rated 10 out of 10 by G.C. TruGreen
What do you like about our services?

They do a good job

Report a concern   August 10, 2017 — Rated 10 out of 10 by P.N. TruGreen
What do you like about our services?

They keep my lawn beautiful,they have good employees,who are v helpful,and polite.you'd have to come and see it, if you did you would want to take pictures,it's really beautiful.
Thank you!

Report a concern   August 10, 2017 — Rated 10 out of 10 by A.W. TruGreen
What do you like about our services?

Your specialist Kyle Swartzentruber did a great job today and went out of his way too call me on his own time to answer a question for me. You have an exceptional employee.


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