TruGreen
6700 Commerce Blvd
Syracuse
NY 13211
United States

Customer Testimonials

Report a concern   April 19, 2023 — Rated 10 out of 10 by Gene Dayton Your TruGreen Branch
What do you like about our services?

The driver operator are always very courteous and kind, they are careful with the boundaries that I give them for the ground work because I have dogs and I don’t want them getting into any chemicals, very respectful.

Report a concern   April 19, 2023 — Rated 9 out of 10 by Dominick Balistreri Your TruGreen Branch
What do you like about our services?

I wish the expense of the bill was less. It used to be $80.00 now it's $129.00. Other than that they do a good job on the lawn.

Report a concern   April 18, 2023 — Rated 10 out of 10 by A.R. Your TruGreen Branch
What do you like about our services?

Reliable visits. Knowledgeable technicians. My lawn looks nice.

Report a concern   April 18, 2023 — Rated 10 out of 10 by Scott Baker Your TruGreen Branch
What do you like about our services?

Basically don’t even know you’re there, but the lawn looks great.

Report a concern   April 18, 2023 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

Communication is good. Mobile app is great.

Report a concern   April 18, 2023 — Rated 9 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

I still have a problem with Crab Grass and Veronica, Creeping Charlie on the edges

Report a concern   April 18, 2023 — Rated 10 out of 10 by Richard Freeman Your TruGreen Branch
What do you like about our services?

You are always on time. And your service technicians are extremely professional and knowledgeable about our lawns. Another thing is that your technicians are very friendly and helpful!

Report a concern   April 18, 2023 — Rated 10 out of 10 by John Golden Your TruGreen Branch
What do you like about our services?

Very prompt. Lawn always looks green and healthy.

Report a concern   April 18, 2023 — Rated 10 out of 10 by W.T. Your TruGreen Branch
What do you like about our services?

On time and complete

Report a concern   April 18, 2023 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

There service makes my lawn and bushes look wonderful.

Report a concern   April 18, 2023 — Rated 9 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Service was on schedule and well done. Results remain to be seen. Last year, pre-emerge was not effective

Report a concern   April 18, 2023 — Rated 10 out of 10 by C.G. Your TruGreen Branch
What do you like about our services?

Hello-
We just had our first treatment on our lawn. Our summary states that our gate to our fence was closed after the service. We came home and let our dog out. Our dog did not return to our back door. We called several times. We walked outside and noticed that the gate was actually left open and our dog had gotten out. We do not use the gate at all. It is only used for lawn care and my parents. My parents were not at our house. My parents live next door to us and happened to glance out and saw her running up the street. They were able to get her back. Our gate is NEVER touched. It is actually very difficult to open/close. Please make sure that it is closed when you enter our property and leave our property. This has never been an issue with the prior lawn care company.

Report a concern   April 15, 2023 — Rated 10 out of 10 by Eric Zumwalt Your TruGreen Branch
What do you like about our services?

Technician, Michael Sweeting, provided my first lawn application of the season. He noticed that the lawn has snow mold and provided guidance to remove.

Job well done.

Report a concern   April 13, 2023 — Rated 10 out of 10 by D.P. Your TruGreen Branch
What do you like about our services?

TruGreen help me keep my lawn nice and pretty everyone walk past my house and complement on how beautiful my grass is

Report a concern   April 13, 2023 — Rated 10 out of 10 by V.C. Your TruGreen Branch
What do you like about our services?

on time, responsive

Report a concern   April 12, 2023 — Rated 9 out of 10 by Brenda Guinto Your TruGreen Branch
What do you like about our services?

I like TruGreen because it’s convenient - they text when the tech is on the way so we can expect them and the treatments are customized - our lawn never looked so good!

Report a concern   April 12, 2023 — Rated 9 out of 10 by Lew Kibling Your TruGreen Branch
What do you like about our services?

Have fields all around my yard and Tru Green has kept my practically weed free for 20 years

Report a concern   April 12, 2023 — Rated 9 out of 10 by W.V. Your TruGreen Branch
What do you like about our services?

Prompt and curious services

Report a concern   April 12, 2023 — Rated 10 out of 10 by Jeanne Bishop Your TruGreen Branch
What do you like about our services?

Excellent communication

Report a concern   April 12, 2023 — Rated 10 out of 10 by S.S. Your TruGreen Branch
What do you like about our services?

The promptness

Report a concern   April 12, 2023 — Rated 10 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

The Tech was professional and very mindful of my wife's flowers and plants. very commendable.

Report a concern   April 11, 2023 — Rated 10 out of 10 by N.B. Your TruGreen Branch
What do you like about our services?

the service consistent, thorough, and friendly ... you can see the results

Report a concern   April 11, 2023 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

Call ahead- they let us know they are coming. Signs on lawn after treatment. Info left at door sharing what Tru Green applied to lawn. Service providers generally knock on door upon arrival- let us know they have arrived. Adk if we have any concerns. Pleased with good and timely service.

Report a concern   April 11, 2023 — Rated 10 out of 10 by D.N. Your TruGreen Branch
What do you like about our services?

I like being given advance notice that the technician is coming. I like reading what he says about the lawn after he finishes the treatment.

Report a concern   April 7, 2023 — Rated 9 out of 10 by D.D. Your TruGreen Branch
What do you like about our services?

Prompt resolution of dispute 0

Report a concern   April 6, 2023 — Rated 10 out of 10 by M.H. Your TruGreen Branch
What do you like about our services?

Dylan Ross was the person who serviced my lawn. This is the third year that he has been assigned to my account. Dylan is extraordinary. This young man takes pride in his work like I have not seen before. He is also knowledgeable, personable and professional. As a professional myself who oversees a very large organization. I can tell you that I know how to recognize talent. I would hire a 1000 Dylans is given the opportunity. He is an asset to your organization.

Dr. First name removed A Last name removed

Report a concern   April 6, 2023 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

Pre alerts of scheduled visits. Friendly and courteous technicians.

Report a concern   April 6, 2023 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

I was very happy to see Dylan Ross back again. He explained that my location lies between Syracuse and Binghamton so that agents from either area can be assigned to come to my home.

Anyway, if I am home, I note that Dylan always explains what the treatment will be why it is needed. He answers my questions readily, revealing a wealth of information derived from several years of experience in the field.

Do all you can to keep him on your payroll . . .

Jim C.

Report a concern   April 5, 2023 — Rated 9 out of 10 by James T Dugan Your TruGreen Branch
What do you like about our services?

very happy with the person who preformed the service specialist 100148 Dylan Ross

Report a concern   April 5, 2023 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

Good service.


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