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Customer Testimonials
Your agent is always willing to discuss the treatment, and answer questions.
Timely
it works !!!!!!!!!!!!!!!!!!!!!!!!!!
Your employees perform excellent and I appreciate all they do for my lawn to keep it healthy.
You notify before coming. A young high school student mows our lawn and with notice I can arrange the day for mowing.
The staff that makes a point to stop and say hello and explains what they are applying.
You have done a great job fixing all the damage from another lawn care company.
good prices.
Reliable, professional.
My service rep is just perfect! We look forward to his visits, and want to stay on his rotation!
I am very happy with the service I receive from TruGreen, and your staff. If I have a question, all I need to do is call, and the receptionist will be more than glad to assist me in any way she can. The men out in the field, are also very good, and do a wonderful job. If I had my choice, I would like to have John work on my lawn all the time. He is wonderful, not only at working with the lawn, but also to talk to, with problems/questions. One of the other men that came here for awhile, was tall, light hair, and was very conscientious, but was quite the talker - basically wanting to tell me what he was going to do that day, with servicing the lawn, etc.etc.. I spoke with John in the fall, and talked about aeration, and we decided to table it until spring, and then decide what we would do. They had put fertilizer on, and it hadn't worked with grass growing, because of cold weather that set in. So, I want to see how it looks after warm weather sets in, before I give the consent to proceed.
Punctual and friendly specialists.
Since receiving my TruGreen service from Lamar office my yard is the nicest yard in the neighborhood. I always get call when they to service my yard and they about month apart not like when it came from Clarion sometime they didn't show up for 2 months. I am very pleased with my service now.
Our test is always very helpful and our lawn looks great.
The techs do a good job. Had some issues last summer with grubs and they treated the grass but the issue with reseeding got lost some where along the line. They promised to reseed in the spring at no cost to me.
The advance notifications regarding my scheduled service.
I like that the services are explained for each visit.
Kayla left me information about the service performed.
Cody N and Robert E recently aerated and over seeded my property. They did a great job of servicing the entire lawn without missing an any portion fo the lawn. Nice work - Cody and Robert and thank yoy.
I am very pleased with the men who come here to work on my lawn. I was especially glad to have John Porter here the last 2 times. He is a wonderful man, and hard worker, who will take the time to answer any questions, or help with concerns I may have. I would appreciate if I could request him to be scheduled for my lawn. Thanks.
A shout out to Brian Nestor & John Porter for another good year of lawn care. This summer seemed particularly difficult on the yard but their diligence has resulted in a healthy looking lawn as we go into Fall. Thanks again, guys. See you in the Spring! First name removed & Karen Last name removed
Helps to maintain a beautiful lawn
Our service man was John Porter. He has taken care of me all season and he is done a great job. He is the reason I will use trugreen next year.
79588 Brian Nestor was my specialist. He is extremely kind and professional - a definite
asset to your company.
I am very happy with care that brian nestor had taken with my lawn service. He talks to me before the service to check out if there are any particular issues and then check in after the service before he leaves. That is very important to me! One time he ran out of the liquid before he got to me and had to use pellets. I don't like pellets, but I consider that a fluke, i hope. Eric strunk has kept his word and kept up with my reseeding issues until we can get them corrected. He did a partial reseeding on a bank area this fall and will check in with me in the spring. So far the weather has been excellent so i hope we see good results. Eric has been very responsive to this issue.
My big complaint is the terrible communications that trugreen has! Its national phone network is not the way to schedule my services. Why should somewhere thousands of miles away schedule my lawn services when they don't know the immediate conditions of our weather,etc. You should have a direct way to get to the office that does the service. And the national service can only promise to send an email or text which doesn't get answered. Eric should have access to someone to man his home office that can relay messages to him. I have mentioned this before and this needs to be addressed and trugreen will be better served and so will the customers. Eric understand my and other customer's complaints about this. I think Eric and his office would also like a better communications set up. I appreciate the way Eric and brian take care of my lawn. Any questions, please call me
Reliable and professional service
I want you to know that the service rendered by Mr. Jared Feerrar was excellent at my house.
Knowledgeable, friendly and courteous
Knowledgable and courteous applicators. Kayla Shirk, who recently treated our lawn, is an applicator who exemplifies those characteristics.
Service has been thorough, courteous, and with follow up.