TruGreen
3 Fritz Blvd
Albany
NY 12205
United States

Customer Testimonials

Report a concern   May 10, 2023 — Rated 10 out of 10 by Michael Murphy Your TruGreen Branch
What do you like about our services?

professional and informative plus grass looks great

Report a concern   May 9, 2023 — Rated 9 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

I like that the technician leaves you with some advice for how to better take care of your lawn.

Report a concern   May 9, 2023 — Rated 9 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

The main contact on my property the day of the service was impeccable to ensure that his assistant applied the application properly. They spent ample time doing the job correctly.

Report a concern   May 9, 2023 — Rated 9 out of 10 by J.K.S. Your TruGreen Branch
What do you like about our services?

Consistent treatment

Report a concern   May 4, 2023 — Rated 10 out of 10 by L.W. Your TruGreen Branch
What do you like about our services?

Timely

Report a concern   May 4, 2023 — Rated 9 out of 10 by J.L. Your TruGreen Branch
What do you like about our services?

When they’re on point it’s good even though quite expensive

Report a concern   May 4, 2023 — Rated 10 out of 10 by Linda Johnson Your TruGreen Branch
What do you like about our services?

prompt, courteous and timely service

Report a concern   May 3, 2023 — Rated 10 out of 10 by T.S. Your TruGreen Branch
What do you like about our services?

Technician was very knowledgeable and pleasant. He did a thorough job of covering all areas and put out proper caution signage before starting the job.

Report a concern   May 3, 2023 — Rated 10 out of 10 by J.R. Your TruGreen Branch
What do you like about our services?

Prompt, efficient, and our lawn has never looked better.

Report a concern   May 3, 2023 — Rated 10 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

Lawn looks great

Report a concern   May 3, 2023 — Rated 10 out of 10 by M.M. Your TruGreen Branch
What do you like about our services?

Easy to work with, if you have an issue they will work at fixing it. They come when they say they will and are helpful and polite on the phone.

Report a concern   May 3, 2023 — Rated 9 out of 10 by H.H. Your TruGreen Branch
What do you like about our services?

It is usually timely and does a good job of controlling weeds.

Report a concern   May 2, 2023 — Rated 9 out of 10 by J.K. Your TruGreen Branch
What do you like about our services?

Does not require anyone to be home.
Friendly applicators.
Automatic billing.

Report a concern   May 2, 2023 — Rated 9 out of 10 by Leonard Putnick Your TruGreen Branch
What do you like about our services?

CAll before you come. Leave info on what is done. Wish I could contact the local office

Report a concern   May 2, 2023 — Rated 9 out of 10 by P.D. Your TruGreen Branch
What do you like about our services?

The Techs at True Green usually do a great job. The only suggestion I have is scheduling. My street is a 30 house cut-d-sac. In the past week a True Green truck has been on the street at least 5 times. Why not schedule all the true green customers on the street to have a treatment on the same day, savings tech time, fuel, wear and tear on vehicles?

Report a concern   May 2, 2023 — Rated 10 out of 10 by J.M.H. Your TruGreen Branch
What do you like about our services?

Timely, professional and educational

Report a concern   May 2, 2023 — Rated 9 out of 10 by R.P. Your TruGreen Branch
What do you like about our services?

Responds to my request for a change ofdates

Report a concern   May 2, 2023 — Rated 9 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

I am notified when you’re coming. If I have any problems, I let you know and they are taken care of.

Report a concern   May 2, 2023 — Rated 10 out of 10 by Nick Tebordo Your TruGreen Branch
What do you like about our services?

Good product. Great customer service .

Report a concern   May 2, 2023 — Rated 10 out of 10 by I.P. Your TruGreen Branch
What do you like about our services?

i appreciate the service that you give to the company. Also, I am grateful for the staff in the office who send out the reminders. Which helps me very much because I am not an desk person so, the calls I really appreciate. THANKS FOR ALL THAT YOUR COMPANY DO!!!!!

Report a concern   April 29, 2023 — Rated 9 out of 10 by Karen Curry Your TruGreen Branch
What do you like about our services?

I am very pleased with the quick response I receive from Laura Fosmire and her team. I have had a few issues in the past which were rectified quickly. Overall, I'm pleased with the service my lawn receives. I would think my lawn is an advertisement for TruGreen. You place your flags after each application. If my neighbors see a beautiful lawn, they are more likely to join.

Report a concern   April 28, 2023 — Rated 10 out of 10 by Deborah Tanski Your TruGreen Branch
What do you like about our services?

I like that you come and I don't have to be home. You tell me when you coming, Your also tell me what you are going to do before you do it. My lawn never
looked so good in the spring.

Report a concern   April 27, 2023 — Rated 10 out of 10 by Melissa Greenberg Your TruGreen Branch
What do you like about our services?

I'm always very nervous about any treatments inside license near my pool. When the technician arrived and knocked on my door, he said that he had read the notes on my account and they were due everywhere behind the fence around the fence but not inside. That was really amazing. Did you guys remember that from last year thank you customer service.

Report a concern   April 27, 2023 — Rated 10 out of 10 by D.J. Your TruGreen Branch
What do you like about our services?

Timely application of the correct lawn and shrubbery/tree product for maximum effectiveness.

Report a concern   April 27, 2023 — Rated 10 out of 10 by D.L. Your TruGreen Branch
What do you like about our services?

The technician is respectful, efficient and thorough.

Report a concern   April 26, 2023 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

your notification of upcoming service and your techs are always on time and very pleasant

Report a concern   April 26, 2023 — Rated 10 out of 10 by Jean Russell Your TruGreen Branch
What do you like about our services?

I was very satisfied with the couple that put on weed control and fertilizer. My front yard definitely shows dead weeds. Now I have to clean them out of my lawn. My lawn does have a lot of bare spots that need grass. I hope that it looks better after I start the sprinkler system. I might have to put down more seed.

Report a concern   April 26, 2023 — Rated 10 out of 10 by F.L. Your TruGreen Branch
What do you like about our services?

On time.. quick

Report a concern   April 26, 2023 — Rated 9 out of 10 by Sean & Rebecca Kent Your TruGreen Branch
What do you like about our services?

TruGreen - you do a great job on the lawn. You brought my lawn back to life when it was dead, dead, dead last summer.

I've said it before, it would be much more convenient if I knew when you were coming. This first treatment was on a Friday after I left for work. When I came home I was planning give the lawn its first cut of the season, but instead I saw the signs up. With rain forecasted for all day on Sunday, it put me in a pinch as to when I could cut it on Saturday versus the plans that my family already had. Please work on a way to communicate when you plan to make your applications.

Thanks!

Report a concern   April 26, 2023 — Rated 10 out of 10 by T.B. Your TruGreen Branch
What do you like about our services?

Workers do a great job and grass, trees, and shrubs look great after your applications.


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