TruGreen
8800 Kelso Drive
Baltimore
MD 21221
United States

Customer Testimonials

Report a concern   February 26, 2017 — Rated 10 out of 10 by M.C. TruGreen
What do you like about our services?

You keep my grass growing

Report a concern   February 26, 2017 — Rated 10 out of 10 by M.W. TruGreen
What do you like about our services?

Our specialist is Derrick Harris, of branch #5820, he is very attentive tour needs & very good & prompt with the service he provides us. Very polite & courteous.
I rate him a 10.

Report a concern   February 23, 2017 — Rated 9 out of 10 by D.D. TruGreen
What do you like about our services?

You do the work so I don't have to

Report a concern   February 22, 2017 — Rated 10 out of 10 by K.L. TruGreen
What do you like about our services?

Convenience; ability to talk to the service tech.

Report a concern   February 22, 2017 — Rated 10 out of 10 by J.B. TruGreen
What do you like about our services?

I dont have to do it , you do

Report a concern   February 21, 2017 — Rated 10 out of 10 by J.S. TruGreen
What do you like about our services?

We were very pleased with Craig Litterine's service today. He came to the door and explained what service he would be performing. We have a very large lawn and he did service the entire area. In the past we have questioned whether the specialist treated the entire lawn. On two occasions the specialists actually asked us how much of the yard was supposed to be treated. On other occasions the service was performed so quickly (10 minutes or less) which made me wonder if the entire area had been treated. I prefer to be home when the specialist comes so questions I have can be answered.

Report a concern   February 21, 2017 — Rated 10 out of 10 by T.F. TruGreen
What do you like about our services?

Very courteous

Report a concern   February 21, 2017 — Rated 10 out of 10 by G.N. TruGreen
What do you like about our services?

John is knowledgeable ,friendly and efficient. I enjoy speaking with him.

Report a concern   February 17, 2017 — Rated 10 out of 10 by F.P. TruGreen
What do you like about our services?

My loyal specialist "David Deithorn" has returned to service me again for my tree and shrubs.
I saw him entering my court as I was leaving and we waived to each other. He left me a comment sheet on what he did and noticed. He knows exactly what I liked especially treating a shrub where I have had trouble before. Glad to see him back for another year.

Report a concern   February 7, 2017 — Rated 10 out of 10 by D.S. TruGreen
What do you like about our services?

I spoke with a gentleman named David Rodriquez that was very informative, he answered all of my questions and I do ask a lot of questions, because I really want to understand and make the best choice for my lawn. He listened and spoke well to me and not at me. He was also very honest with me about how the various plans are in regard to my yard needs to the point I trusted him and increased my plan. Others I spoke to before could not answer some of my questions, and answered" I don't know" and then silence, so I asked is there someone else there I can ask my questions to, she put me on hold and then hung up after 10 minutes of holding on..how rude is that. I called back to speak with someone with more knowledge and really understand the Trugreen Products, and finally, I got Mr. David Rodriguez, one of your most excellent employees. He provides most excellent customer service and truly understands and believes in your products. Perhaps, he can lead in teaching others to increase their understanding good customer service and knowledge of people and the product which will to give them confidence and better represent your company. Thank you for you business.


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