TruGreen
1831 Blount Rd
Pompano Beach
FL 33069
United States

Customer Testimonials

Report a concern   June 22, 2017 — Rated 10 out of 10 by N.N. TruGreen
What do you like about our services?

The improvement with the grass, green and growing

Report a concern   June 22, 2017 — Rated 10 out of 10 by F.F. TruGreen
What do you like about our services?

Good so far.

Report a concern   June 22, 2017 — Rated 10 out of 10 by L.S. TruGreen
What do you like about our services?

They come and do the service,don't need to be home..leave receipt on doorknob..If you see them they are very pleasant to talk to..

Report a concern   June 22, 2017 — Rated 10 out of 10 by F.M. TruGreen
What do you like about our services?

BIG IMPROVEMENT ON MY LAWN

Report a concern   June 22, 2017 — Rated 10 out of 10 by M.M. TruGreen
What do you like about our services?

Getting better.

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.L. TruGreen
What do you like about our services?

lawn looks great

Report a concern   June 21, 2017 — Rated 10 out of 10 by J.P. TruGreen
What do you like about our services?

Lawn Tech did a fine job. Posted his signs. Left invoice. No problems.

Report a concern   June 20, 2017 — Rated 10 out of 10 by J.D. TruGreen
What do you like about our services?

Seems like it works!

Report a concern   June 20, 2017 — Rated 10 out of 10 by K.A.T.N. TruGreen
What do you like about our services?

Your people. I honestly don't know if my yard is better but every single interaction I've had with Trugreen has been very positive. GREAT People!

(Esp Jeff Mosie!)

Report a concern   June 20, 2017 — Rated 9 out of 10 by M.D. TruGreen
What do you like about our services?

No hassle to retreat if unhappy. Customer service is excellent

Report a concern   June 20, 2017 — Rated 9 out of 10 by S.G. TruGreen
What do you like about our services?

I Love having Travis Hodge treat my lawn. He knows exactly what to do and talks to me about the treatment prior to the services

Report a concern   June 19, 2017 — Rated 10 out of 10 by S.G. TruGreen
What do you like about our services?

I ONLY like my lawn specialist, TRAVIS HODGE. I ONLY want HIM to come to my house.
HE knows exactly what to do each time and does the right thing. He also services friends and clients of mine. He's the BEST TECH that you have.

Report a concern   June 15, 2017 — Rated 10 out of 10 by F.H. TruGreen
What do you like about our services?

Your lawn specialist: Javares Jones gave excellent service!!!!!!

Report a concern   June 15, 2017 — Rated 10 out of 10 by R.L. TruGreen
What do you like about our services?

ReliBle

Report a concern   June 15, 2017 — Rated 9 out of 10 by L.F.B. TruGreen
What do you like about our services?

They get the job done

Report a concern   June 15, 2017 — Rated 10 out of 10 by T.G. TruGreen
What do you like about our services?

reliable....very good results....good communication

Report a concern   June 14, 2017 — Rated 10 out of 10 by A.R. TruGreen
What do you like about our services?

Osner Exantus at Branch # 5263, is my specialist. He did an amazing job, my lawn has never looked better! Osner is the only specialist who has done what I expected when I first started my service with TruGreen.

I would also like to commend Jorge Blanco, the Branch Manager, for correcting what was originally done to my yard. I had given up on TruGreen and was planning on terminating their service. Jorge and Osner have both restored my confidence in TruGreen.

From day one, most of the services at my home were done improperly, which included burning my lawn and only doing the front yard. Specific instructions were give to always ring the doorbell, so we can unlock the side gates to allow access to the backyard. On numerous occasions, the specialists would not ring the doorbell, only complete services for the front yard and leave information stating services were completed, when they clearly weren't completed. Of course my credit card would be charged for the full amount of the service. I complained to numerous representatives at the call center and requested for a manager to call me, but that never happened. The West Palm Beach branch was originally responsible for my account.

I'm very happy that Jorge Blanco at the Pompano Branch # 5263 is now responsible for my account. He has visited my home on several occasions to assess the needs of my lawn and follow up on the services that had been completed.

I would also suggest that a Manager at the Corporate Office investigate the West Palm Beach branch. Their service is absolutely horrible and their specialists are very unprofessional. Two specialists came to my house and left after only completing the service on my front lawn. I called and informed them, they still needed to do the backyard, they promised me they would return. The never returned. After contacting the call center, another specialist was sent. When that specialist arrived, I explained to him what the other specialists had done. He informed me that one of those specialists no longer worked for TruGreen because he had died of a drug overdose the day after he treated my lawn. I also explained to that same specialist that the first time my lawn was treated by TruGreen, the specialist burned and badly damaged my lawn. It looked worse than he had found it. He promised to have his Manager contact me. He asked my the name of that specialist. When I told him the name of specialist who had burned my lawn, he replied that person was his cousin. Needless to say, the Manager never called me. I'm guessing he didn't want to say anything negative to his Manager about his cousin.

I know this all sounds unbelievable, but it's true. Again, I'm very grateful to have met Jorge Blanco and Osner Exantus at the Pompano Beach Branch. They are professional and courteous.

Thank you,

Name removed

Report a concern   June 14, 2017 — Rated 9 out of 10 by P.M. TruGreen
What do you like about our services?

On time and competent worker

Report a concern   June 13, 2017 — Rated 10 out of 10 by R.S. TruGreen
What do you like about our services?

That you are able to work something out for people who are on a tight budget and you come back for any reason if a customer calls for an issue.
Very greatful that you care so genuinely about the customer and that we feel we can have a wonderful yard like anyone else.

Report a concern   June 13, 2017 — Rated 10 out of 10 by R.Z. TruGreen
What do you like about our services?

Excellent service very responsible.


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