TruGreen
5605 Florida Mining Blvd, Suite 1-6
Jacksonville
FL 32257
United States

Customer Testimonials

Report a concern   July 21, 2017 — Rated 10 out of 10 by P.W. TruGreen
What do you like about our services?

My name is Pat and I want to provide feedback on my lawn specialist, Jonthan Hills. I have had my service with Trugreen a little over a year (lawn and tree/schrub service). Prior to Trugreen I had a tough time treating sedge since having Trugreen my lawn has very little sedge. I would call in between treatments and Jonthan would gladly show up and treat said sedge areas and explain how difficult it is to get rid of sedge. He has done a great job in making my lawn look so good and not only am I proud of him for doing such a good job with my lawn, I am also proud of the way my lawn looks! Should you reach out to me, I am as stated Pat Last name removed and can be reached at Phone number removed. Good day.

Report a concern   July 21, 2017 — Rated 10 out of 10 by R.K.P. TruGreen
What do you like about our services?

You make our lawn the best in the neighborhood!!!

Report a concern   July 20, 2017 — Rated 9 out of 10 by M.S. TruGreen
What do you like about our services?

This rating of "9" applies solely to the trees / shrubs service. For lawn care, we have separately rated the company a "3" and stand by that assessment.

Report a concern   July 20, 2017 — Rated 10 out of 10 by R.S. TruGreen
What do you like about our services?

I noted a problem with my lawn. Was called this AM and talked with Carla Martin. She listened and promised to have my lawn evaluated soon. She will check back in 14 days. Good follow up from office

Report a concern   July 19, 2017 — Rated 9 out of 10 by D.T. TruGreen
What do you like about our services?

Easy, prompt

Report a concern   July 19, 2017 — Rated 10 out of 10 by W.C. TruGreen
What do you like about our services?

Having a direct contact (Carla) at the local office provides reassurance that any situation or problem will be correctly promptly.

Report a concern   July 19, 2017 — Rated 10 out of 10 by E.S. TruGreen
What do you like about our services?

It works!

Report a concern   July 19, 2017 — Rated 9 out of 10 by K.J. TruGreen
What do you like about our services?

good work .thank you

Report a concern   July 18, 2017 — Rated 9 out of 10 by F.R. TruGreen
What do you like about our services?

Today, 7/18/17, Brian Vereen serviced my lawn. When Brian and I discuss my concerns about my lawn, he not only performs the scheduled service but answers my questions and helps reschedule specific services to solve specific problems and around the days the lawn is to be mowed. The lawn mowing service always comes on Friday and I cannot change that. If your company services on Friday, the applications are rendered nearly useless. Brian helped reschedule an intervening maintenance to treat insects and fungus do to the lawn being mowed within the next two hours recently. I am in his debt for his help and consideration.
I WAS unhappy and even angry back in I believe it was March ? when I had called in to request special attention to servicing insects and other problems on the next scheduled service. I called ONE WEEK AFTER THE SCHEDULED SERVICE WAS MISSED only to discover that of course it was, due to rain, HOWEVER, IT WAS NEVER RESCHEDULED !!
There was NO APOLOGY and seemed to be NO SINCE OF URGENCY when I explained that insects don't take time off and TIMING IS CRITICAL when certain services are required.
She scheduled service for the FOLLOWING WEEK ! AS OF THIS WRITING, there are still spots that are DEAD and have not recovered in the one section of the yard that I was initially concerned about. Brian however, has been trying his best to bring this area around and to prevent the sod webworms and dollar spot fungus from advancing any farther than their beginning stages. Carla Martina was a big help prior to her time off recommending when and how to call for my necessary intervening services. Thank you Carla and Brian. I am still angry with whoever is responsible for scheduling services ON TIME to let me FALL THROUGH THE CRACK and I feel is responsible for the insects getting ahead of the game and creating what have become the dead spot in my lawn. I am a lawn maintenance freak. We have received Lawn of the Month honors three times over the past years. I can no longer care for my own yard as I used to and depend on you folks and my mowing service to maintain the level of quality that I was accustomed to when I did my own work. Name removed

Report a concern   July 13, 2017 — Rated 10 out of 10 by J.P. TruGreen
What do you like about our services?

What I like about service is the honesty of technician getting to the back yard and doing everything else in a timely manner. I also like TruGreen timely calls letting me know when they are coming to do the service. Thanks you First name removed.

Report a concern   July 13, 2017 — Rated 9 out of 10 by S.B. TruGreen
What do you like about our services?

Lawn looks good, helpful advice, good follow-up on service.

Report a concern   July 12, 2017 — Rated 9 out of 10 by G.C. TruGreen
What do you like about our services?

Reliable and effective

Report a concern   July 12, 2017 — Rated 10 out of 10 by F.B. TruGreen
What do you like about our services?

lawn is best ever

Report a concern   July 12, 2017 — Rated 10 out of 10 by D.K. TruGreen
What do you like about our services?

good service and products

Report a concern   July 12, 2017 — Rated 10 out of 10 by J.K. TruGreen
What do you like about our services?

my technician Johnathan and the service...my grass looks great most of the time

Report a concern   July 12, 2017 — Rated 10 out of 10 by R.L. TruGreen
What do you like about our services?

Great results and customer service!

Report a concern   July 12, 2017 — Rated 10 out of 10 by P.D. TruGreen
What do you like about our services?

Brandon does a great job!

Report a concern   July 11, 2017 — Rated 9 out of 10 by E.H.S.J. TruGreen
What do you like about our services?

I was very pleased with the time and thoroughness that Daniel Myer's took in applying todays treatment.

My problem is that it has been almost 3 months since my last application April 17th)...I have called 4 times and been given 3 different dates for my next service...Today, I talked with Richmond (?), Tampa and finally with Carla in the local Jacksonville office...I have been a customer of Scotts and now TruGeen since at least 2002 but have never had this type problem..unless timing improves, I will have to consider looking elsewhere...hopefully, Daniel will be my regular Specialist for further treatments.

Report a concern   July 11, 2017 — Rated 10 out of 10 by R.S.S. TruGreen
What do you like about our services?

You really care!! You aren't just doing a job.

Report a concern   July 11, 2017 — Rated 10 out of 10 by L.M. TruGreen
What do you like about our services?

Professional staff. Always arrives as scheduled. Friendly advisors


Privacy Policy