TruGreen
5605 Florida Mining Blvd, Suite 1-6
Jacksonville
FL 32257
United States

Customer Testimonials

Report a concern   June 26, 2017 — Rated 10 out of 10 by S.N. TruGreen
What do you like about our services?

Jonathan Jacobs patiently surveyed the lawn condition and sprayed all corners of the yard yard and paid attention as I walked with him in the back of the yard.

Thank you Jonathan...

Report a concern   June 26, 2017 — Rated 10 out of 10 by D.M. TruGreen
What do you like about our services?

Services are timely and responsive tobconcerns

Report a concern   June 23, 2017 — Rated 9 out of 10 by J.J. TruGreen
What do you like about our services?

Carl went out of her way to keep me satisfied. Prompt serice when I found issues with lawn. Very happy with follow up

Report a concern   June 23, 2017 — Rated 10 out of 10 by V.B. TruGreen
What do you like about our services?

Our assigned representative, Craig Bennett, is always very courteous and professional and takes time to explain the process of what he's doing at each visit. He is highly responsive to our requests and very personable. He is quite thorough in looking over and caring for our lawn and always asks if we have any questions or requests that he can help us with which is much appreciated in a day and age where good customer service is hard to come by!

Our lawn is already doing better and we are looking forward to a fuller, healthier landscape with his help! He even delivered FREE grass plugs to fill in our gaps which was nice.

His customer service is great, my only suggestion is to lower the price. The service is comparable to what other local companies offer, and the yard is not very large, so $600-700 annually doesn't seem very competitive (especially as new customers), and we were not offered any discounts or promos at the time we called in to sign up which was a bit disappointing. Our previous lawn care contractor was priced lower monthly, and offered discounts to customers on autopay and even promotional rates for new customers. That being said, so far the results and quality of what we have received is better than the previous company we had, but we still think the monthly price could be better.

All in all, we would recommend you guys to our family, friends and neighbors. Thank you! :)

Report a concern   June 23, 2017 — Rated 10 out of 10 by L.S. TruGreen
What do you like about our services?

Carla handled my issued brilliantly

Report a concern   June 23, 2017 — Rated 10 out of 10 by L.D. TruGreen
What do you like about our services?

Efficient, prompt,

Report a concern   June 23, 2017 — Rated 9 out of 10 by P.P. TruGreen
What do you like about our services?

My earlier score was due to some TruGreen internal miscommunications, but I wound up as the recipient causing me to contact TruGreen an inordinate number of times. However, my tech Charles came out today to rectify the situation and I'd like to think we're back on track. I received a call from TruGreen's QC Carla Martin today shortly after I submitted my review and we had an amicable talk about the issues that were causing me grief. That showed sincere concern and was most appreciated.

Report a concern   June 22, 2017 — Rated 10 out of 10 by A.W.J. TruGreen
What do you like about our services?

We always receive a phone call the day before when the serviceman is coming the next day. My husband always likes to be here when he comes. Service man is always very courtesy and answers all of my husbands questions.

Report a concern   June 22, 2017 — Rated 10 out of 10 by K.S. TruGreen
What do you like about our services?

Always on time and the grass alway looks nice.

Report a concern   June 22, 2017 — Rated 9 out of 10 by B.S. TruGreen
What do you like about our services?

Technitian feedback and customer service

Report a concern   June 22, 2017 — Rated 10 out of 10 by A.S. TruGreen
What do you like about our services?

My technician, Brian Vereen immediately responded to my telephone call stating that something terrible was going on in about 4 locations within my lawn. Brian was here, collected several possible pests, completed my monthly service and then called me later that evening to tell me
the problem was with Cinch bugs.

He further offered to return in two weeks to make sure the pest condition is under control.

Thank you Brian.

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.W. TruGreen
What do you like about our services?

The technicians are friendly and always ready to answer my questio3ns,

Report a concern   June 22, 2017 — Rated 9 out of 10 by B.K. TruGreen
What do you like about our services?

Not sure as up until this last treatment my yard was looking very bad but has improved some what will see how it looks in a few more days

Report a concern   June 22, 2017 — Rated 10 out of 10 by G.P.R. TruGreen
What do you like about our services?

Very friendly

Report a concern   June 22, 2017 — Rated 10 out of 10 by J.S. TruGreen
What do you like about our services?

Your service reps are professional and friendly. Our shrubs are healthy and grow beautifully.

Report a concern   June 21, 2017 — Rated 9 out of 10 by R.W. TruGreen
What do you like about our services?

The customer service rep. Was great. Very helpful.

Report a concern   June 21, 2017 — Rated 10 out of 10 by G.W. TruGreen
What do you like about our services?

yard is looking great, keep up the good work.

Report a concern   June 21, 2017 — Rated 10 out of 10 by M.L.B. TruGreen
What do you like about our services?

Prompt service at customer service. Good lawn care and care and maintenance of green lawn.

Report a concern   June 21, 2017 — Rated 10 out of 10 by L.S. TruGreen
What do you like about our services?

He is willing to listen to my issues and is very respectful

Report a concern   June 21, 2017 — Rated 10 out of 10 by G.W. TruGreen
What do you like about our services?

My lawn is continuing to be healthy, free of bugs and weed free thanks to Trugreen.


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