TruGreen
5605 Florida Mining Blvd, Suite 1-6
Jacksonville
FL 32257
United States

Customer Testimonials

Report a concern   April 29, 2017 — Rated 9 out of 10 by C.D. TruGreen
What do you like about our services?

My specialist is William Peacock. He does a good job. I would give him a positive rating.

Report a concern   April 28, 2017 — Rated 10 out of 10 by B.R. TruGreen
What do you like about our services?

Since I work from home, I usually get to talk about condition of my lawn and hear about what treatment and conditions are being addressed with each service visit. The service specialists that have provided service at my home have been very gracious and informative. Specialist Robert Coakley has been providing my lawn service and does a very thorough job and has answered my questions to my satisfaction.

Report a concern   April 28, 2017 — Rated 10 out of 10 by R.R.M. TruGreen
What do you like about our services?

Professional service

Report a concern   April 27, 2017 — Rated 10 out of 10 by J.W. TruGreen
What do you like about our services?

Professional, courteous and caring

Report a concern   April 27, 2017 — Rated 9 out of 10 by J.S. TruGreen
What do you like about our services?

Carla Martin did a very nice job calling back and making sure the issues were taken care of.

Report a concern   April 27, 2017 — Rated 10 out of 10 by D.D. TruGreen
What do you like about our services?

Frustrated as I find out there were notes attached to my file about conversations and supposed cancellation/reinstatement facts that were erroneous. I have always had a nine application plan which included a cinch bug and pot ash application plus 7 more apps. Since signing three years ago. Today Robert my technician helped me get my cinch bug app by callling supervisor Joey Stevens and I also spoke to CS rep at 1800 number to annotate my notes correctly and to show I denied that the previous notes were true. It may appear that someone arbitrarily annotated my account with untrue facts or merge facts from another customer.

Report a concern   April 27, 2017 — Rated 9 out of 10 by M.C. TruGreen
What do you like about our services?

customer service

Report a concern   April 27, 2017 — Rated 10 out of 10 by R.A.M. TruGreen
What do you like about our services?

The ease of calling in and requesting an additional look at my lawn in between my scheduled services.

Report a concern   April 26, 2017 — Rated 10 out of 10 by A.N.P. TruGreen
What do you like about our services?

the results... proof is in the pudding. my grass is green and plush!

Report a concern   April 26, 2017 — Rated 9 out of 10 by L.C. TruGreen
What do you like about our services?

I am a former Scotts client. When the merger occurred, I was assured that the transition would be seamless. I pay for the following services: lawn, tree & scrub, mosquito control, aeration, and had TruGreen install a new Rachio irrigation controller recently. The service has not been seamless with technicians notes to contact you for additional services or ongoing email promoting the services I already have. If a technician finds a problem, then they should simply call the appropriate TruGreen service to schedule another appointment to address an issue. I received a call from Carla Martin re: my last survey response which was a "5". I explained to her my frustration, as I have to others. She said that she would remove me from the email/phone solicitations going forward. That will be much appreciated. So, I have upgraded my score for TruGreen. Very nice customer service, Carla Martin! Thank you!

Report a concern   April 26, 2017 — Rated 10 out of 10 by S.G. TruGreen
What do you like about our services?

The service tech, Jonthan Hills, is always here when he says he will be here. He is friendly, knowledgeable, and efficient.

Report a concern   April 26, 2017 — Rated 10 out of 10 by M.B. TruGreen
What do you like about our services?

Wanted to take survey but this was the only one I could find. Just wanted to say how great my lawn looks and thanks to Jonthan Hills. He is very courteous and always willing to answer any questions and concerns. My lawn has not looked this good in years. Thanks Jonthan.

Report a concern   April 25, 2017 — Rated 10 out of 10 by K.L. TruGreen
What do you like about our services?

Technician always gives good feedback on health of lawn. Treats problem areas promptly and
keeps my lawn looking great

Report a concern   April 21, 2017 — Rated 10 out of 10 by W.K. TruGreen
What do you like about our services?

TruGreen seems dedicated to keeping the lawn healthy as did Scott's Lawn Service. The technicians are very courteous. We appreciate your service.

Report a concern   April 21, 2017 — Rated 10 out of 10 by B.N. TruGreen
What do you like about our services?

best yard service we have had in over 30 years and we have had several

Report a concern   April 21, 2017 — Rated 10 out of 10 by W.L. TruGreen
What do you like about our services?

[ had a problem with my lawn and Carla Martin took care of it for me

Report a concern   April 21, 2017 — Rated 9 out of 10 by J.E. TruGreen
What do you like about our services?

Hands on! Listening and producing!

Report a concern   April 21, 2017 — Rated 9 out of 10 by L.L. TruGreen
What do you like about our services?

my lawn is green

Report a concern   April 20, 2017 — Rated 10 out of 10 by S.D. TruGreen
What do you like about our services?

Great service.

Report a concern   April 20, 2017 — Rated 10 out of 10 by S.B. TruGreen
What do you like about our services?

carla martin. she is very kind and great asset to trugreen. helped me promptly.


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