based on 227 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mainly I wish there was more locations. I have to drive approximently 45 minutes to get to Sylvan's and during the school year it makes it difficult since the kids don't get home till 4pm then 45 minutes there and hour tutoring and 45 minutes home.
They keep you informed about the students progress.
Very flexible with a summer schedule .
My son enjoys learning here. I hope to see an improvement in his grades when school starts.
You keep sending me emails even though I have repeatedly told you that you are sending them to the wrong email address. I've never used Sylvan but based on dozens of annoying emails over multiple years despite responding at least seven times to tell you it's the wrong email I have to say that anytime anyone mentions Sylvan I will regale them with my story of woe and tell them to look elsewhere unless they are interested in a company that fails to respect the privacy of it's actual clients by sending private information to the wrong email. By the way, in case you haven't figured it out yet, you sent this to the wrong email.
Personal attention!
Very friendly
The staff is so kind and my daughter is happy to go and I see an improvement with her already.
Willing to work with schedules
My son has received help for Math with Zoey and we appreciate the assistance. I think it’s important to search for the right communicator so that your student can come away from the experience with a positive result.
Very willing to work with appointment times and discussing what is best and needed for the student.
My son is about 6 weeks into his tutoring program with Sylvan. Honestly, I could see an improvement within a few weeks. Sessions are brief, so my son doesn't get frustrated easily. I am very satisfied with my son's progress so far. My son really enjoys his sessions as well.
Professional yet caring. Result oriented.
Excellent teachers, great staff and customer service
The personal, caring and sincere attention experienced by my son. Also, outstanding customer service provided by Center Director Cathy Ringey.
My daughter has attended two SAT prep sessions so far and she says she feels more confident with the questions. She still has more sessions left before the SAT and the ACT so we will see how she does.
Keeps granddaughter interested in reading. Very professional.
Move him through objectives a little faster. At this rate he will be 20 before he improves a grade level.
It's very structured and I appreciate the progress updates. Also, my son enjoys the time he has at Sylvan which is a huge bonus!
they're wonderful people. My son is improving vastly and enjoys his time at Sylvan.
Everyone is very friendly!! My child is learning. He enjoys going.
My child is learning and the material is relevant to him.
Good feedback on child's progress and struggles. We have seen results. Thank you.
Flexibility and follow up is 2nd to none
We like that there are defined goals based on our child's needs!
My daughter seemed much more into studying for the SAT and has learned a lot!
Curriculum
Personalized
The teachers and Staff are friendly, outgoing and personable. They provide feedback and performance updates that are important to monitor my child’s progress. Most importantly, my child is smiling when she leaves and proud of herself which is great for her self-confidence!
The rigor of studies helped our daughter prepare for her SAT well, The reviews were extremely helpful.