based on 227 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great staff! Great experience so far. Our 12 yr old loves it!
They are AMAZING! Specific attention to each student and my daughter has so much confidence and doesn’t fight me going 4 days a week. Thank you Sylvan!
My daughter enjoys going and learning at Sylvan when it was a struggle at home.
Very professional and caring staff
My daughter loves the one on one learning and I love the easy to follow web page so I can keep track of her progress.
Think that you could learn the same thing from a book
Your program is amazing. I seen an improvement in my child after her first week.
So far the experience has been great for my son. He seems to be enjoying it. We are hoping to keep him in tutoring for a while.
My 12 year old grandson, a “reluctant”” learner, looks forward to his weekly visits to Sylvan. I’ve watched him grow in confidence and develop skills necessary for academic success and I’m impressed with the level of professionalism of all the staff at Sylvan of Midland.
Thank you,
A Grateful Grandma
I like their service and care, appreciate their experience with my child and I thank them.
Very accommodating, willing to work with me on all my concerns.
Flexibility of doing online learning
I absolutely love it!!!! All of them in Midland go above and beyond to help these kids. I can't thank them enough. It seems they'll just do anything that it takes to teach these kids what they need to know. Thank you again!!! 😊
My daughter loves coming to Sylvan. The teachers are very friendly and helpful. I also like how updates I am kept on all of her progress.
So far my daughter likes it I believe it will help her along the way
Times have been very accommodating. Instructors had been very knowledgeable and encouraging.
Great help for student, big change in knowledge, and helpful staff.
Sylvan has helped my daughter gain self confidence which has improved all of her grades.
Convenient times and location.
Results are great and everyone is very helpful!!
When I paid for your company to work with my son (Tutor) for is ACT the workers did not help him or work with him one bit they gave him a book and chair ..... I will definitely share my thoughts with numerous parents and families in the community and not give you good feed back one but complete waste of money and not only did he not do better in his ACT from the practice one he did worse so yes Complete waste of time and money !!!!
Karri contacted Sylvan a month before the ACT test, we signed her son up to take our practice test that Saturday, he did not show up. We called the following week and were able to reschedule him for the following Saturday. His test results indicated a reading deficiency. We informed Karri that he would require significantly more help than our Bootcamp could provide but given the time restraint she opted to sign him up for the bootcamp anyway. Our full ACT prep program is approximately 30 hours of instruction. She sscheduled him up for the 4 hours on the week before the test, he was 20 mins late to the first hour and did not show up for the last hour. The strategies for the reading section of the test are to 'mark up' passages and in math he struggled with story problems, working on both of these areas requires a lot of reading. Of the homework that he was assigned, he completed 9% of the English and 16% of the Math, none of the Reading or Science. I have tried reaching out to Karri but she has not returned my voicemails.
I like that they accommodate the student - they have specialized instruction plans if needed, but also just offer homework help, which is what my daughter goes there for. They are very accommodating when we need to switch a day around or add a day that was not planned. They are able to coordinate with the teachers at the school, and that helps with being prepared for tests.
Results! Alex has made great progress in reading and math. He was found to not be at grade level for his age. Since starting at Sylvan, he now is close to grade level and continues to make progress. I don't think he would have come as far has without Sylvan.
Thank you,
LRS
I feel we are still in the early stages of my son working with Sylvan to learn & incorporate better study habits. I’m continuing to look for signs of how Matthew should be incorporating strategies, skills, techniques at school and home.
It will be nice to follow school syllabus.
Expensive for what you get.
My sons reading has greatly improved
You guys are very organized and keep parents updated as per progress
So far my granddaughter is doing well, which is the most important part. Aside from that, making scheduling changes has been extremely easy, and I’m always greeted with a smile.
Ryan is thorough and cares about the sucess of your child