Yoder

Average rating: 9.0 out of 10 based on 227 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 15, 2013 — Rated 10 out of 10 by J.B. Sylvan of Midland
What do you like about our services?

Very cooperative with my son's schedule. They worked very hard to accomidate his needs.The on line componet is very helpful because of the video explaination.
He will be taking the speed reading course either in April or June.

Name removed

Report a concern   March 5, 2013 — Rated 10 out of 10 by M.G. Sylvan of Saginaw
What do you like about our services?

the assessment was incredibly helpful in answering some of our questions about our daughters struggle with some of her subjects. She has really enjoyed the one on one interaction with her teachers and we are seeing some improvements in her overall confidence in her work.

Report a concern   March 5, 2013 — Rated 7 out of 10 by B.B. Sylvan of Midland
What could we do to improve?

Move through known or obvious stuff faster, a bit mroe tailored to the student versus slave to the "process"

Report a concern   March 1, 2013 — Rated 10 out of 10 by K.G. Sylvan of Midland
What do you like about our services?

My daughter enjoys the hands-on learning approach with one-on-one attention.

Report a concern   February 18, 2013 — Rated 9 out of 10 by J.A.K.C. Sylvan of Midland
What do you like about our services?

Very friendly and courteous

Report a concern   February 14, 2013 — Rated 7 out of 10 by S.P. Sylvan of Midland
What could we do to improve?

Better SAT Prep Course

Report a concern   February 13, 2013 — Rated 9 out of 10 by S.A.P.M. Sylvan of Midland
What do you like about our services?

Quality courses and caring staff

Report a concern   February 8, 2013 — Rated 6 out of 10 by M.A.A.J. Sylvan of Midland
How did we disappoint you and what can we do to make things right?

I have not been at sylvan very long

Report a concern   January 26, 2013 — Rated 5 out of 10 by P.W. Sylvan of Midland
How did we disappoint you and what can we do to make things right?

We don't have enough experience yet for us to decide this ... My son is only 2 weeks through the 7 week class for act preparation.

Report a concern   January 12, 2013 — Rated 9 out of 10 by Stephanie Stephan Sylvan of Midland
What do you like about our services?

The ability of the staff to provide good quality review and feedback

Report a concern   December 29, 2012 — Rated 9 out of 10 by J.D. Sylvan of Midland
What do you like about our services?

Attentive to want to help with needs. Willing to/easy to talk to.

Report a concern   December 16, 2012 — Rated 10 out of 10 by N.W. Sylvan of Midland
What do you like about our services?

The extra help for my daughter and the friendliness and kindness of staff.

Report a concern   December 16, 2012 — Rated 9 out of 10 by K.G. Sylvan of Midland
What do you like about our services?

How enthusiastic my daughter is about going there to learn.

Report a concern   December 15, 2012 — Rated 9 out of 10 by G.H. Sylvan of Midland
What do you like about our services?

My son liked the strategy techniques. The class was very organized and explained well.

Report a concern   November 28, 2012 — Rated 8 out of 10 by D.K.A. Sylvan of Midland
What could we do to improve?

re-cap what student learned in study skills that week (email or slip to take home).
don't wait until 12 weeks to revisit study plan--that's too long

Report a concern   November 21, 2012 — Rated 9 out of 10 by N.S. Sylvan of Midland
What do you like about our services?

Flexibility in hours. Personalized instruction.

Report a concern   November 4, 2012 — Rated 10 out of 10 by L.D. Sylvan of Midland
What do you like about our services?

Sylvan runs very timely and provides the service it promises. Olivia's anxiety about math is MUCH better since she started the Homework Help sessions.

Report a concern   October 29, 2012 — Rated 9 out of 10 by P.B. Sylvan of Midland
What do you like about our services?

I feel that a lot of effort has been given to help Jessica In her comprehension, reading vocab, etc.

Report a concern   September 30, 2012 — Rated 7 out of 10 by L.L. Sylvan of Midland
What could we do to improve?

Follow through and provide me with the feedback on how my child is doing in her instructions....I've heard nothing from Sylvan. I'd like to know the opinions of her instructors on where she is progressing and where she is struggling yet.

Report a concern   August 13, 2012 — Rated 5 out of 10 by D.A. Sylvan of Saginaw
How did we disappoint you and what can we do to make things right?

My daughter Elizabeth struggled with math and she had a d in alegebra at the end she got a c- as a final grade, which needless to say dropped her grade point average. She was coming in weekly and understood it while it was being explained.

Report a concern   August 9, 2012 — Rated 10 out of 10 by Alisa Johnson Sylvan of Midland
What do you like about our services?

The staff is wonderful and very committed to the success of their students!

Report a concern   July 27, 2012 — Rated 7 out of 10 by T.H. Sylvan of Saginaw
What could we do to improve?

We have only been the program for couple of weeks,

Report a concern   June 23, 2012 — Rated 9 out of 10 by T.S.K. Sylvan of Saginaw
What do you like about our services?

My children enjoy the time they are at Sylvan and the reward system gives them something to work for. They don't even realize they are not going to have the summer learning loss of most kids!

Report a concern   June 5, 2012 — Rated 10 out of 10 by K.Z. Sylvan of Saginaw
What do you like about our services?

The friendly atmosphere and the willingness to work with your child.

Report a concern   June 2, 2012 — Rated 3 out of 10 by S.P. Sylvan of Midland
How did we disappoint you and what can we do to make things right?

Your SAT Prep was expensive and results not measurable or apparent.
Practice Tests illustrated one result while real testing realized little
to no improvements? Are practice tests too easy?

Report a concern   May 25, 2012 — Rated 10 out of 10 by L.A.T.R. Sylvan of Midland
What do you like about our services?

Small group interaction, flexible time schedule, location and staff is very friendly and helpful!

Report a concern   May 14, 2012 — Rated 9 out of 10 by D.A. Sylvan of Saginaw
What do you like about our services?

I like that its focus is on teaching the student with a positive approach, not critizing

Report a concern   May 10, 2012 — Rated 10 out of 10 by V.D. Sylvan of Saginaw
What do you like about our services?

i have noticed improvement with my daughter at home & her teacher has also commented on noticing a change in the right direction

Report a concern   May 7, 2012 — Rated 10 out of 10 by G.A.S.M. Sylvan of Midland
What do you like about our services?

Willingness to work with students in areas we see need work. Friendly instructors whom students feel comfortable working with. Flexibility of hours.

Report a concern   May 3, 2012 — Rated 9 out of 10 by R.O.D. Sylvan of Midland
What do you like about our services?

My husband and I both work and we have three kids. The youngest is struggling with math. We have tried working with him but he just was fighting us the whole time. He enjoys going to Sylvan and he seems to respond better to the teachers than us.


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