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Average rating: 9.1 out of 10 based on 107 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 22, 2014 — Rated 10 out of 10 by Joshua Woolsey Sylvan of Memphis
What do you like about our services?

They are very friendly and help me in a helpful and kind manner

Report a concern   December 18, 2013 — Rated 10 out of 10 by Sherry Floyd Sylvan of Memphis
What do you like about our services?

We've only been in the program a few weeks but I like the professional staff and the positive feedback from our grandson on his experience at Sylvan. So far his progress report from school has come up so that's a positive start. We are excited to see the end results.

Report a concern   December 17, 2013 — Rated 9 out of 10 by A.I. Sylvan of Memphis
What do you like about our services?

nice and friendly just started so will see how well the program works

Report a concern   October 28, 2013 — Rated 9 out of 10 by Johnnie Hopkins Sylvan of Memphis
What do you like about our services?

The hours of operation and being there when I needed you.

Report a concern   September 11, 2013 — Rated 10 out of 10 by F.J. Sylvan of Memphis
What do you like about our services?

I love the convenience, small groups, and effectiveness.

Report a concern   August 19, 2013 — Rated 10 out of 10 by Janet Fly Sylvan of Memphis
What do you like about our services?

The ability of the Sylvan employees to make a struggling student feel good about returning to Sylvan the next day, and the next day, and even the next day. The ability of your employees and programs to provide genuine encouragement. The ability of your staff to be likeable and fun, while working towards a common goal. My grandson is the student. He was always ready to go to Sylvan and liked the time he spent there. That means everything. He has always had a very good attitude about things in his life, and I am so grateful to Sylvan's employees and programs, that they were able to cause him to work, learn, and continue with a great attitude. He truly liked his teachers and enjoyed working through the challenges they gave him. His confidence level has improved so much, as well as his reading and comprehension. In his own words, the speed of his reading is better and now he actually understands what he has reads. Thank you very much for being there. Your service makes a difference in a person's life as long as they live.

Report a concern   July 28, 2013 — Rated 10 out of 10 by J.H. Sylvan of Memphis
What do you like about our services?

Very expensive

Report a concern   July 26, 2013 — Rated 10 out of 10 by Sharlene Berryhill Sylvan of Memphis
What do you like about our services?

The one on one attention that is given to my grandson and the joy of seeing him read and asking to read a book for us. He is also reading the signs on buildings and advertisements on billboards. My grandson now gets out of bed as early as 6:30 am to get ready for his 9:00 am class.

Report a concern   July 2, 2013 — Rated 10 out of 10 by E.W. Sylvan of Memphis
What do you like about our services?

My grandson is very comfortable with all the teachers and and they are very friendly.They work very hard with him to achieve his goal.

Report a concern   April 15, 2013 — Rated 10 out of 10 by K.N. Sylvan of Memphis
What do you like about our services?

Good teachers, good communication with parents.

Report a concern   April 8, 2013 — Rated 9 out of 10 by R.M. Sylvan of Memphis
What do you like about our services?

Very Professional and easyt o work with.

Report a concern   February 26, 2013 — Rated 10 out of 10 by S.T. Sylvan of Memphis
What do you like about our services?

I appreciate the expertise of the staff as well as their flexibility!

Report a concern   February 21, 2013 — Rated 10 out of 10 by M.W. Sylvan of Memphis
What do you like about our services?

Friendly environment, dedication and hard work of the staff. The feedback we receive after each tutoring session is wonderful.

Report a concern   February 3, 2013 — Rated 10 out of 10 by C.N. Sylvan of Memphis
What do you like about our services?

They get the job done,right

Report a concern   January 17, 2013 — Rated 10 out of 10 by L.P. Sylvan of Memphis
What do you like about our services?

The center makes my child feel very proud to read

Report a concern   January 10, 2013 — Rated 10 out of 10 by B.P. Sylvan of Memphis
What do you like about our services?

How much better my son is doing in school & see how much his confidence has increased! Thank you Sylvan!

Report a concern   January 9, 2013 — Rated 10 out of 10 by M.W. Sylvan of Memphis
What do you like about our services?

Friendly and professional staff. The tututors are very prompt with schedule, the interaction with the students are positive and motivated.

Report a concern   December 20, 2012 — Rated 10 out of 10 by D.M. Sylvan of Memphis
What do you like about our services?

I especially like the early progress that I am seeing with my granddaughter.

Report a concern   November 27, 2012 — Rated 4 out of 10 by N.C.W. Sylvan of Memphis
How did we disappoint you and what can we do to make things right?

Well, I have not yet been involved with the program long enough to fully assess its value with my daughter, Aspen.

Report a concern   September 26, 2012 — Rated 10 out of 10 by Amy Dysart Sylvan of Memphis
What do you like about our services?

Customer service was absolutely amazing! We really feel the program is effective and were very satisfied with the progress our child had made.

Report a concern   August 19, 2012 — Rated 10 out of 10 by Tanyce Davis Sylvan of Memphis
What do you like about our services?

Personable

Report a concern   August 15, 2012 — Rated 10 out of 10 by Tina Austin Sylvan of Memphis
What do you like about our services?

What I like about the services Sylvan provide is the feedback of my child's progress. I'm always aware of what subjects/lessons he's mastered as well as the subjects/lessons to come. I also like that the staff is always friendly, prepared and ready to teach. I've never seen them running in at the last minute trying to get everything ready for the students. They're always prepped, prepared and waiting for the students. I love the Director of the facility, she shows that she cares about your child success and confidence in themselves as well as school. She's always available whenever I've had questions or needed a schedule change:-) My son and I LOVE Sylan and the staff!

Report a concern   July 29, 2012 — Rated 10 out of 10 by Gina and Heyward Sharp Sylvan of Memphis
What do you like about our services?

The education on iPads,knowledge of needs needed for my daughter.Andrea's positive and fun loving personality. She is excellent with Kaylee and is great with all the children. She is always responsive immediately when I have concerns with my child's education questions.

Report a concern   July 14, 2012 — Rated 6 out of 10 by T.O. Sylvan of Memphis
How did we disappoint you and what can we do to make things right?

COst

Report a concern   July 13, 2012 — Rated 10 out of 10 by T.W. Sylvan of Memphis
What do you like about our services?

Everyone at Sylvan is terrific and my daughter, who is 11, loves to go to tutoring. Her scores are improving and I am sure that we will have a much easier and more positive school year because of the skills she is learning at Sylvan.

Report a concern   July 10, 2012 — Rated 10 out of 10 by Blair and Dax Jones Sylvan of Memphis
What do you like about our services?

confidence and skills I cant give my kid

Report a concern   April 29, 2012 — Rated 9 out of 10 by K.F. Sylvan of Memphis
What do you like about our services?

my child's confidence level in her school work

Report a concern   March 21, 2012 — Rated 10 out of 10 by J.W. Sylvan of Memphis
What do you like about our services?

Personal time with each student

Report a concern   March 16, 2012 — Rated 9 out of 10 by K.F. Sylvan of Memphis
What do you like about our services?

We have just started the program and she is going over review material which is part of program. So, I haven't seen any real results reading wise yet.
The staff is extremely professional and my daughter loves going.

Report a concern   January 23, 2012 — Rated 10 out of 10 by N.M. Sylvan of Memphis
What do you like about our services?

I love that every person at Sylvan really cares about helping my child improve not only his reading ability but also his confidence!!!


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