107 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We've only been in the program a few weeks but I like the professional staff and the positive feedback from our grandson on his experience at Sylvan. So far his progress report from school has come up so that's a positive start. We are excited to see the end results.
nice and friendly just started so will see how well the program works
The hours of operation and being there when I needed you.
I love the convenience, small groups, and effectiveness.
The ability of the Sylvan employees to make a struggling student feel good about returning to Sylvan the next day, and the next day, and even the next day. The ability of your employees and programs to provide genuine encouragement. The ability of your staff to be likeable and fun, while working towards a common goal. My grandson is the student. He was always ready to go to Sylvan and liked the time he spent there. That means everything. He has always had a very good attitude about things in his life, and I am so grateful to Sylvan's employees and programs, that they were able to cause him to work, learn, and continue with a great attitude. He truly liked his teachers and enjoyed working through the challenges they gave him. His confidence level has improved so much, as well as his reading and comprehension. In his own words, the speed of his reading is better and now he actually understands what he has reads. Thank you very much for being there. Your service makes a difference in a person's life as long as they live.
Very expensive
The one on one attention that is given to my grandson and the joy of seeing him read and asking to read a book for us. He is also reading the signs on buildings and advertisements on billboards. My grandson now gets out of bed as early as 6:30 am to get ready for his 9:00 am class.
My grandson is very comfortable with all the teachers and and they are very friendly.They work very hard with him to achieve his goal.
Good teachers, good communication with parents.
Very Professional and easyt o work with.
I appreciate the expertise of the staff as well as their flexibility!
Friendly environment, dedication and hard work of the staff. The feedback we receive after each tutoring session is wonderful.
They get the job done,right
The center makes my child feel very proud to read
How much better my son is doing in school & see how much his confidence has increased! Thank you Sylvan!
Friendly and professional staff. The tututors are very prompt with schedule, the interaction with the students are positive and motivated.
I especially like the early progress that I am seeing with my granddaughter.
Well, I have not yet been involved with the program long enough to fully assess its value with my daughter, Aspen.
Customer service was absolutely amazing! We really feel the program is effective and were very satisfied with the progress our child had made.
Personable
What I like about the services Sylvan provide is the feedback of my child's progress. I'm always aware of what subjects/lessons he's mastered as well as the subjects/lessons to come. I also like that the staff is always friendly, prepared and ready to teach. I've never seen them running in at the last minute trying to get everything ready for the students. They're always prepped, prepared and waiting for the students. I love the Director of the facility, she shows that she cares about your child success and confidence in themselves as well as school. She's always available whenever I've had questions or needed a schedule change:-) My son and I LOVE Sylan and the staff!
The education on iPads,knowledge of needs needed for my daughter.Andrea's positive and fun loving personality. She is excellent with Kaylee and is great with all the children. She is always responsive immediately when I have concerns with my child's education questions.
COst
Everyone at Sylvan is terrific and my daughter, who is 11, loves to go to tutoring. Her scores are improving and I am sure that we will have a much easier and more positive school year because of the skills she is learning at Sylvan.
confidence and skills I cant give my kid
my child's confidence level in her school work
Personal time with each student
We have just started the program and she is going over review material which is part of program. So, I haven't seen any real results reading wise yet.
The staff is extremely professional and my daughter loves going.
I love that every person at Sylvan really cares about helping my child improve not only his reading ability but also his confidence!!!
They are very friendly and help me in a helpful and kind manner