Starting with Austin, the crew was very polite, cooperative, and friendly. Their work was very efficient and diligent. They followed through with
all aspects of the cleaning and removal of the damaged flooring, baseboards and quarter round. Austin contacted my insurance company for approval to outsource the cleaning of all the quilts I had used to sop up the water and found a company to contact me. Austin came every day to check on the machines and the moisture level.
Excellent job guys!
Every employee that was sent to our home (and there were about 6 different people at different times) for our insurance claim was very polite, timely, and professional, including the employee setting up appointments by phone! This was our first claim in 30 years with our insurance agency, so we had no idea what to expect. Your employees explained different scenarios of what to expect with both our claim and property restoration. They definitely were very helpful and assuring, more so than our insurance agency. We will highly recommend them to anyone who needs restoration services!
Eliel and his team were excellent. We really appreciated their professional and help during this hard time in our life. Luis was an amazing teammate, and hard worker.
Thank you for all of your help.
- [NAME REMOVED]
Everyone was very efficient and professional. Amiss was great at explaining everything that was happening and helping me navigate my first (and hopefully only!) home disaster!
EVERYONE ASSOCIATED WITH YOUR ORGANIZATION WAS VERY PLEASANT, CONSIDERATE , AND HELPFUL INCLUDING THE PROMPT RESPONSE TO MY SITUATION. SINCERE THANKS , GERALD J. [LAST NAME REMOVED]
The work seems to be done well so once the rebuild is done my place will be as it was prior to my demage. Also, the service was done quickly and everyone helping was polite and professional.
Very professional representatives. Gave thorough explanation of what needed to be done and why, and found the best way to do it. Job completed quickly and neatly.