I really wasn't home at the time. But it was filled and I had slip in the door. But, I have not received a bill for the filling as yet? I will say I think your tank rental is too high priced.
Professional, timely,friendly and helpful
I noticed my tank was practically empty and the weather was severe. I called the Carson office and the young lady assured me they would deliver the next day even though the snow was a problem. She was very friendly and professional. They delivered the next day as promised.
The capable staff and rapid response to fill the empty tank.
We had no interaction with the driver, but that is ok. You don't forget about filling our tank a couple of times a year which is all we need. We like the company and their customer service.
I rated 10 solely based on delivery service, however, in person, via phone and with the previous delivery person have inquired about moving our tank to outside our fence with no response. My husband is handicapped and without assistance from him or myself with the hose, delivery of propane is impossible due to where the tank is located and the minimal access to our yard. Years before the change in management or whatever happened, someone had come out and looked and said it could be done (in a different location with further piping required) but nothing ever came of that. The location we want now is much closer to the house but still outside the fence. This has been going on for three plus years. Do I need to seek another provider in order to get things done, making propane delivery to my house easier?
User friendly service
The delivery rep was friendly & courteous. Explained when he was checking tank. Very professional.You guys make sure I am taken care of. I am now a widow and appreciate the comfort of knowing I don't have to worry about the status of my propane. Another thing your service rep. assured me of.
Always arrives on schedule and very friendly, professional
That they went out of their way to get me propane. Despite 3 feet of snow
Driver on time and explained where to look if tank is almost time to reorder.
I am neutral thus far on Amerigas
I don't know exactly how you determine when to come but it is always on time and in any weather. I am impressed at how they marched through the snow berm to get across to my yard an over to the tank (which is clearly visible from the road.
I never have to worry about my propane. It is delivered dependably and always cheerfully. Thank you!
I was able to set get things done in a timely fashion from 8,000 miles away with only one phone call.
People were friendly. they did what they said they were going to do at the time they said they would do it.
Their commitment to drive up our snow packed hill.
The customer service was excellent and they went out of their way to help me.