Delivery was made within time frame I was told. Delivery person was very polite.
It is not complicated to place an order over the phone and the service is fast, quiet and respectful.
Dave was very thorough and explained things to me
the service man was very friendly, and answered questions, he was very professional and polite!!
Office and Service is always professional.
I was impressed by your service at getting a technician to turn on the gas after our recent fill. (The tank had been allowed to run almost empty. I was originally told that he would be available on Tuesday but you were able to make someone available early.
I was not so impressed by the fact that I called for service on Tuesday and it took until Friday a week later, over one and a half weeks, to get the gas delivered. If the driver had made an effort to enter the house he would have been able to take care of it, but he knocked once, ignored my call to come me in, and was 'out of the area' by the time I could call your office. It took my son's intervention and a threat to cease services and go with a competitor to keep us from being without gas two weeks. I have been a customer since 2005, using about 160 gallons of propane per year, and your service has been good. Just says I chose a bad time to order, the week of the hurricane, you chose to ask about the quality of service after the worst service I have had in 11 years.
Friendly offic personal!
Fast and prompt
Time it took to service.
office staff and field employees
Very courteous and mannerly.
I called for a refill due to bad smell.
The agent and the tech came out within 1 hour despite my last minute call .
Standard response in the industry is 3 to 5 days !!!!
Thank you so much
Being on time
Clear when they can be there and show up on as scheduled. Maintenance on our unit was done quickly.
Guys were friendly and got the job done quickly and clean.
Timely and courteous service, as always.
Punctual delivery per agreed scheduled time. Professional service men. Reasonable price.