039: Larry Germann

Customer Testimonials

Report a concern   October 21, 2017 — Rated 10 out of 10 by L.R. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Knowledge of the person I talked to.

Report a concern   October 21, 2017 — Rated 10 out of 10 by T.C.M. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

friendly

Report a concern   October 21, 2017 — Rated 10 out of 10 by C.B. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Always good service

Report a concern   October 20, 2017 — Rated 10 out of 10 by S.C. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Friendly and knowledgable

Report a concern   October 19, 2017 — Rated 10 out of 10 by W.L. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

The delivery service from the employees at Custer Gas is very good. They are friendly and reliable.

HOWEVER, I can not say the same thing about the erroneous billing statements that sent out to customers. People need to look at those statements before they are sent out. For the past year we have gotten erroneous billing statements constantly. Last week we got 2 more erroneous billing statements. The one was $3.00 off and the other one - no one really knows what even generated that statement. When the bookkeeper called Pennsylvania office the amount that shows up on their computer screen is correct, but both of the billing statements that we received are in error. What is going on in the Pennsylvania office that they keep sending out erroneous billing statements.

Report a concern   October 19, 2017 — Rated 10 out of 10 by B.D.W. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Very quick response to a need of no propane. Very Quick=1 hour from the time of the phone call.
Excellent safety procedures from "Rick".
Billing was prompt and helpful when I could not navigate the website.

Report a concern   October 19, 2017 — Rated 10 out of 10 by C.M. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Quick, friendly service

Report a concern   October 18, 2017 — Rated 10 out of 10 by C.H. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

From customer service reps to the onside techs everyone is amazing to do busniess with. I've been in a pinch for a few months due to a family emergancy and everyone in the process has been awesome, helpful and understanding. They came out on a Saturday to fill my tank and the tech came inside to ensure everything lit off safely. Thank you

Report a concern   October 16, 2017 — Rated 9 out of 10 by M.C.S. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Ok

Report a concern   October 16, 2017 — Rated 10 out of 10 by R.S. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

The driver was good and friendly

Report a concern   October 14, 2017 — Rated 10 out of 10 by R.I. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

On time

Report a concern   October 14, 2017 — Rated 10 out of 10 by A.P. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

SERVICE!!

Great Customer Service from the office.

And Great Service from the guys in the field.

Truly amazing - you just don't get that in this day and age.

Report a concern   October 14, 2017 — Rated 10 out of 10 by U.D. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Friendly and very thorough service. It was very neat and professional.

Report a concern   October 14, 2017 — Rated 10 out of 10 by M.S. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Prompt and friendly customer service!

Report a concern   October 14, 2017 — Rated 10 out of 10 by T.G. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Awesome people! From office to the field. These people are who you want handling and delivering your propane!

Report a concern   October 14, 2017 — Rated 10 out of 10 by M.P. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

I have found that the customer service that I receive by the entire staff is exceptional. They are always friendly and helpful. They are also always available for a question or request for service. I really like doing business with the folks at the Dubois AmeriGas.

Report a concern   October 13, 2017 — Rated 10 out of 10 by R.P. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Fast friendly and professional!

Report a concern   October 13, 2017 — Rated 10 out of 10 by B.F. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Friendly customer service reps and professionalism of staff

Report a concern   October 12, 2017 — Rated 10 out of 10 by B.L. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

I was just going to call the toll free number for my fall fill-up and here he came up the road, thank you to the driver!

Report a concern   October 11, 2017 — Rated 10 out of 10 by P.R.H. 039: Larry Germann
What most impressed you about the service you received from AmeriGas?

Customer service is outstanding. Always on time and friendly.


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