Response to need . Treatment of customer at time of request .
YOU ARE THE BEST
I always have a good experience with the helpful friendly staff in Dundee, fl.
Their Customer service was very professional and timely.
Theyre prompt service and they were knowledgeable and friendly.
The technician was very thorough excellent.
They came out and were very efficient.
Perfect no problem whatsoever they take care everything for me and they are well concern.
They just showed up to put my gas in I was not home.
Professional and competent
the price per gallon of the gas is number 1. The knowledge of the driver. The professionalism also of the driver he was very courteous and mannerly.
Brenda was very helpful in getting our tank installed and our service started.
They're polite with fast service
I was impressed by your service at getting a technician to turn on the gas after our recent fill. (The tank had been allowed to run almost empty. I was originally told that he would be available on Tuesday but you were able to make someone available early.
I was not so impressed by the fact that I called for service on Tuesday and it took until Friday a week later, over one and a half weeks, to get the gas delivered. If the driver had made an effort to enter the house he would have been able to take care of it, but he knocked once, ignored my call to come me in, and was 'out of the area' by the time I could call your office. It took my son's intervention and a threat to cease services and go with a competitor to keep us from being without gas two weeks. I have been a customer since 2005, using about 160 gallons of propane per year, and your service has been good. Just says I chose a bad time to order, the week of the hurricane, you chose to ask about the quality of service after the worst service I have had in 11 years.
Clear when they can be there and show up on as scheduled. Maintenance on our unit was done quickly.
Constant follow up, never out of gas.
Customer service, when I call in.
We were let down by ferrel gas.. your company came to our rescue and hooked us up on a Sunday. We run a wholesale/retail bakery with a restaurant and we needed to produce product. We are so impressed by your customer service. We will recommend you to everyone!