When I needed my tank filled they were there the next day. Always courteous and friendly whenever I call.
Very professional. Got a great price on gas.
Use them all the time!
That they are willing to answer any questions.
They are always nice and considerate of their driving.
Friendly customer service
I especially appreciate the customer service reps. Always listen to problem and respond with a positive solution.
very friendly and professional
We always receive great service at a great price. And the drivers are always friendly and nice.
I paid for emergency service and was told I would get my delivery the same day. We'll no on came so I called first thing the next morning to see what happened. They made sure that I was the first stop that morning and they waived the emergency service fee and let me use the extra money I paid toward extra gallons. I was disappointed however to find out that I was over charged by $103 to begin with. They wouldn't refund me the money, they said I had to leave it on my account as a credit. I just don't understand since it was their mistake why they couldn't refund me the money I was overcharged.
The lady took the time to make sure all my questions were answered. She went beyond what I expected. Great customer service.
Route person delivers our propane needs efficiently and without issue. Deliveries are made regularly to maintain uninterrupted service which is greatly appreciated.
Brianna listened and actually showed empathy to our situation. I've called before and been treated pretty badly. In fact we've been looking into other companies because of the poor customer service I would get every time I called. This is my second encounter with Brianna and she was fabulous both times. I'm so impressed with how she handled my irritation with perfect professionalism. AmeriGas you definitely have a great customer service rep and I hope she is rewarded!
Willingness to help a Non-Profit, and the customer service to set up our system.
Niceness of everyone from the office workers to the one that delivered the propane
I can really rely on Amerigas to keep our tank filled. I have never had to call and remind them. And the driver is always careful and courteous when getting that heavy hose through the gate and past the plants.
We like it since we are not in the area and they deliver when it is ready for us to have propane. That is a great feature. Thanks.