Zerorez Sonoma
2985 Dutton Ave Suite 10
Santa Rosa
CA 95407
United States

Average rating: 9.4 out of 10 based on 177 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 25, 2020 — Rated 10 out of 10 by R.L. Zerorez Sonoma
What do you like about our products and services?

Great results with the carpeting, done by a friendly and professional individual!

Report a concern   May 15, 2020 — Rated 10 out of 10 by Margaret Milles Zerorez Sonoma
What do you like about our products and services?

Enrique of Zerorez responded promptly to my request for a quote and was friendly and professional throughout the process. He did a great job with our very dirty carpets and upholstery, even returning a second time to re-clean stubborn stains. I will definitely use Zerorez again and recommend them highly!

Report a concern   February 27, 2020 — Rated 10 out of 10 by Richard Larsen Zerorez Sonoma
What do you like about our products and services?

The service is very excellent and the quality of the service is equally great!

Report a concern   February 6, 2020 — Rated 10 out of 10 by T.C. Zerorez Sonoma
What do you like about our products and services?

Great service and good cleaning on our carpets.

Report a concern   February 6, 2020 — Rated 10 out of 10 by D.S. Zerorez Sonoma
What do you like about our products and services?

Enrique always is respectful of our home.
Carpets are clean, fresh and spot free.

Report a concern   January 29, 2020 — Rated 10 out of 10 by C.T. Zerorez Sonoma
What do you like about our products and services?

Timely arrival. Extreme attention to detail. Very courteous. Wonderful person to work with, You will not be disappointed.

Report a concern   December 14, 2019 — Rated 10 out of 10 by L.L. Zerorez Sonoma
What do you like about our products and services?

Excellent results using safe products. Very punctual and professional.

Report a concern   December 9, 2019 — Rated 10 out of 10 by M.K. Zerorez Sonoma
What do you like about our products and services?

Excellent service, friendly and quick. I like the fast drying of the carpets after cleaning.

Report a concern   November 3, 2019 — Rated 10 out of 10 by W.M. Zerorez Sonoma
What do you like about our products and services?

Yes, we like the efficient, most effective way our carpets were cleaned.

Report a concern   October 26, 2019 — Rated 10 out of 10 by J.D.S. Zerorez Sonoma
What do you like about our products and services?

I like the good service I get, how clean everything gets with their high quality product, ease of making appointments, they arrive on time.

Report a concern   October 3, 2019 — Rated 10 out of 10 by R.D. Zerorez Sonoma
What do you like about our products and services?

Everything. Great service and the guy very professional with a great sense of humor

Report a concern   September 26, 2019 — Rated 10 out of 10 by Lory Lyman Zerorez Sonoma
What do you like about our products and services?

Great job cleaning our rugs. I like that Zerorez doesn’t use chemicals.

Report a concern   September 26, 2019 — Rated 10 out of 10 by Sandra Dunn Zerorez Sonoma
What do you like about our products and services?

Always pleased with Zerorez
A good job.... very pleasant.. personable staff
Thank you

Report a concern   September 10, 2019 — Rated 10 out of 10 by R.B. Zerorez Sonoma
What do you like about our products and services?

prompt, quick, thorough, professional and inexpensive.

Report a concern   September 3, 2019 — Rated 10 out of 10 by D.T. Zerorez Sonoma
What do you like about our products and services?

I have used zerorez at my home for carpet cleaning for the past few years and very happy with the outcome.. recently had them help with carpet and tile in a rental property. My tile floors in the kitchen and bathrooms looked like new!

Report a concern   August 31, 2019 — Rated 10 out of 10 by K.N. Zerorez Sonoma
What do you like about our products and services?

The most thorough cleaning in the Bay Area without the chrmicals

Report a concern   July 31, 2019 — Rated 10 out of 10 by Justin Byer Zerorez Sonoma
What do you like about our products and services?

Excellent service and product coupled with outstanding customer services. Professional and friendly. Our carpets are cleaner for longer.

Report a concern   July 27, 2019 — Rated 8 out of 10 by S.P. Zerorez Sonoma
What could we do to improve?

My last name was misspelled on the invoice. We asked the technician to clean the living room and it wasn't done. I like Zerorez because it is a cleaner, drier method of carpet cleaning. Very pleased with results.

Report a concern   July 18, 2019 — Rated 10 out of 10 by C.T. Zerorez Sonoma
What do you like about our products and services?

The service was on time, extremely professional, and made a major difference in the cleanliness, and of course the appearance of the carpet. I have already referred Rick to others and will continue the referrals. This was not the first time Zerorez had come to my home. This was the first time Rick had done the actual cleaning. The results were superior .

Report a concern   July 10, 2019 — Rated 10 out of 10 by Dorothy Fuentes Zerorez Sonoma
What do you like about our products and services?

Got app fast carpet was cleaned very good and he was fast

Report a concern   July 9, 2019 — Rated 10 out of 10 by Tom Carraher Zerorez Sonoma
What do you like about our products and services?

Excellent product knowledge and outstanding customer service.
Tom & Carol Carraher?
Bodega Bay Ca

Report a concern   June 25, 2019 — Rated 10 out of 10 by Bob Abbott Zerorez Sonoma
What do you like about our products and services?

Ricks customer service was fantastic! He did a great job on the grout, the sectional, the tile and the carpet!

Report a concern   June 18, 2019 — Rated 10 out of 10 by Lana Haffett Zerorez Sonoma
What do you like about our products and services?

We are very happy with Zero Rez and Rick. He has done our work for over 6 years. He is very obliging and my 21 year old white carpets look like new! I especially like how they feel so soft when they are dry and no chemical smell. He gets the most stubborn stains out! He also did my tile and I feel like I have a brand new home!

Report a concern   June 7, 2019 — Rated 10 out of 10 by T.M. Zerorez Sonoma
What do you like about our products and services?

I am a landlord and have cleaned carpets forever. I love ZeroreZ!

Report a concern   June 5, 2019 — Rated 10 out of 10 by S.B. Zerorez Sonoma
What do you like about our products and services?

Service was superb and the product fantastic!
Here early and finished early will use them again!
I highly recommend Zerorez.

Report a concern   February 23, 2019 — Rated 10 out of 10 by Lori Blackburn Zerorez Sonoma
What do you like about our products and services?

Friendly, professional service, non-toxic beautiful clean carpets, & I'm a 13 year loyal customer.

Report a concern   February 5, 2019 — Rated 10 out of 10 by Sandra Dunn Zerorez Sonoma
What do you like about our products and services?

Always very professional......personable.....a job always well done

Report a concern   January 30, 2019 — Rated 10 out of 10 by D.S. Zerorez Sonoma
What do you like about our products and services?

really cleans and great staff!

Report a concern   January 10, 2019 — Rated 10 out of 10 by R.L. Zerorez Sonoma
What do you like about our products and services?

Great service, arrival time is good, clean rugs without soap, dries very quickly

Report a concern   January 9, 2019 — Rated 9 out of 10 by K.K. Zerorez Sonoma
What do you like about our products and services?

Best carpet cleaning and really gets out the old stains.


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