Client Testimonials

The lack of chemicals.

I love the way my carpet feels when it’s been cleaned by Zerorez. I also love the care and professionalism the technicians have always treated me with when they have cleaned my carpet. I have pets and grandkids and it’s important to me that no chemicals are used with your cleaning service, thank you so much! I am a loyal customer.

Your operator was sharp ,curtious and helpful. Did a great job.

Great job, polite, on time

Very professional service providers, environmentally safe process.

The carpets look new again! The young man who did the cleaning was polite and professional. Great service.

The man who came was efficient and personable He did his job, and told me why he was doing certain things and gave advice on how to care for the rugs once they were dry!

Much better than the last time which I couldn't recommend any part of the job!

No chemicals

I was very pleased with the results, the quality of service and the price. A great job was done and very professionally!

They arrived on time, answered all our questions, and were thorough and professional in all aspects. We were fully satisfied and will use them again and recommend them to others.

Joel was excellent in listening to my concerns before he even started the carpet cleaning. He took the time to address my questions throughout the afternoon. He was very thorough about using the right methods to get each of the unique spots and stains out of the carpet. He was also very honest about a particular old, worn carpet downstairs that he worked on but did not want to overwork it because of the age of that carpet. We used Zerorez once before in another house and will definitely use them again

My 20 year old white berber carpets look new again!!Your cleaning products and customer service are excellent.Great company!!

The guy who came to clean our carpets was kind and knowledgeable. He patiently answered my questions. We had staining and soiling that needed extra treatment and the products he used smelled great. Light and citrusy I would say. It feels great to have clean carpets and rugs again!

The service was excellent and our carpets look new!!

My first encounter with Zerorez was a complete disappointment. My bedroom carpets were saturated, and remained wet for four days resulting in my sleeping on the couch for three nights. I failed to call and complain, which I now regret. At my friends encouragement, I tried Zerorez again, and was very pleased with the result. I have subsequently used Zerorez many times. This last experience was far and away the very best of all. Joel was pleasant, efficient, considerate and the result was the best I have experienced. I am uncertain if the process has improved ,or if Joel worked his magic, but the carpets look better than ever.

Joe fromZeroRez Portland was fantastic! Joe was very personable while introducing himself, had a great sense of humor and took the time to explain his procedure as with setting our expectations.

This was during COVID, and Joe wore his face covering the entire time while in our house, used corner wall protectors to protect our walls from the damage that the cleaning equipment could cause and wore shoe coverings while indoors.

We told Joe our concerns with our more troublesome spots amongst our 3 rooms with carpet to be cleaned and he adjusted his process to accommodate accordingly. He even sprayed our shower tile at no extra charge, to assist with the wet dog smell from the prior home owner, that’s plagued us since taking ownership.

The process was fast, convenient, not expensive AND seemed to dry faster than we had expected it would.

We cannot wait to NOT have the ever-present smell of the oily, dirty and wet dog since we took ownership of our house!

Thanks Joe & Zero Rez!

Fast and efficient service. Good communication throughout. Very professional and pricing was reasonable. I highly recommend Zerorez! My carpets are clean and fresh without all of the chemicals.

Easy to schedule on line, reasonable price and good job by the technician.

Very professional service and the carpets look great.

non-toxic

The gentleman who came out was very polite and listened to all our concerns. He worked very hard and I when he was done the carpets looked wonderful, especially the 7 x 9 ft. area wool rug that he cleaned. We have used Zerorez before and have always been extremely happy with their service.

The carpet is cleaned very nicely. We are satisfied.

I liked the care the young man took to protect my home from damage. He did a great job. Thank you.

The carpets are exceptionally clean, the technician was friendly, professional and timely. The carpet were dry enough to move the furniture within the six hours.

Notified the day time of arrival by company so I knew when to expect cleaner.

Technician asks for areas of concern and paid special attention to them.

Pleasant orange smell that disappointed fairly quickly as it dried.

Carpets dry very fast...2-3 hours

Incredibly knowledgeable rep who knows the product well and explains the process and results. Absolutely the best rep we’ve ever had. Awesome job, stayed longer to do more work and was extremely friendly

Everything... from our initial call to inquire about your service to the actual cleaning... it all was very well done. No issues or concerns. Our service technician was excellent... explained everything included (or not) in the service, was very thorough in the cleaning process and was very careful/cautious with the hoses/wands. Overall, we'd give him a 10 out of 10 rating.

Thank you for being prompt and excellent!

Showed up on time and did a very thorough job. Will use services again.

The guy who cleaned my carpet was great. Very easy to work with.