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Client Testimonials
Always clean and professional service. No residue, carpets truly feel clean when finished
I am very satisfied with the results! My couch and area rug look like new again.
Always great service!
We have only used ZeroRez for our carpets. Love that there is no odor, the carpets don't retain chemicals, and rugs are so clean! (Even though ours are super old!!).
We thought Rynel was thorough, professional, and very friendly - the trifecta of good customer service! He did an excellent job on the rugs, protected our floors and walls, and wore protection while he was in our house. He was personable and friendly and someone we would love to have come again. Already recommended that a friend ask for him when she calls (not sure I spelled his name correctly, though!). Thanks for your excellent service!
You can share my comments, but please omit my name, thanks!
I like that no harsh chemicals are used in cleaning.
Your technician (Brian) was thorough arriving on the job before the promised time. He explained everything to me. He also wore shoe covers before entering my home.
Very impressed with the service, the only thing questionable about it was that I was sent an email that showed an agreement about if I paid extra for pet treatment that it might not get all of the stain/smell, and the agreement did not have my own signature, rather someone elses or the technician signed all the paperwork for me without my permission. I really don’t mind it, and We may be younger & relaxed, but but the principal of someone else “forging” a signature is not appropriate to us.
The other thing is—weve only hired a carpet cleaner twice. Last time the technician asked us for a tip on his phone. This time the technician never asked us, i was wondering if it was normal practice for the technician to ask us for a tip. Granted, I would've tipped regardless.
awsome job
No detergent used, no soapy residue
Technician was prompt, did an excellent job.
Joel was amazing! Just a great experience and he was so friendly, communicative and knowledgeable!
Zerores' methods, products, and equipment for carpet cleaning seem to be the best. And the gentleman who cleaned my carpets, Bryan G, definitely was the best. Bryan was hardworking, thorough, professional, and just a darn nice guy! I also enjoyed interacting with the woman who scheduled my carpet cleaning and called the day before to remind me of the appointment. I can't remember her name for sure (Christine or Christina?), but she was just as great as Bryan. Zerores is so lucky to have Bryan and Christine/Christina as employees.
The tech that came to my house was fast and thorough!
Thank you, the carpet looks great.
I love that the techs are knowledgeable about how to clean the various different carpets and rugs, and they don't use any cleaning sprays or washes that would leave residue on my floors. They are very respectful and organized/clean when they come and go, and tell me how to best take care of my carpet!
The whole experience was very professional and I will use this company again.
I really love that your process involves a minimum amount of liquid. I’ve had carpet cleaners use so much water that it takes a day or two to dry. That is not what I’m looking for. The technician was really fantastic. He made sure I was happy with the job and took his time to make sure everything looked great. I will definitely use zerorez again.
My muddy carpet not only came clean but smells terrific!
Guy was super nice and they did very good job
Friendly, helpful technician. Cleaning service fast, Good result!
This was a delightful and awesome experience. Brian instantly set our minds at ease with his direct approach. He took a good look at our area, told us what possibilities were available and let us decide without any pressure. Brian was amazing. He did a wonderful job on all areas . There were areas that we didn't think would ever look good again. Brian worked his magic and those areas look fabulous. He truly is an expert in his field. Our carpets and stairs look and feel great I kept waiting g for the horrid smell you get with most carpet cleaners yet there was none. All in all it was a super positive experience thanks to Brian . We've already booked our holiday cleaning in December with Brian returning. The co.pany should clone him. Thank you for an awesome experience.
On time service; friendly enthusiastic and knowledgeable employees did a great job cleaning our carpets and telling us about how Zerorez works. Highly recommended.
I tried another cleaner last year and wasn’t happy. Zerores is amazing!
Loved how my carpets looked new again. Wonderful service. Great job. Told everyone I work with!
Thank you!
This was my first zerorez experience..
The service was fabulous
the techs were on time, polite and knowledgeable!
I am very satisfied with my carpet and clean sofa!
Always super friendly and do a great job!
Quick, on time and professional
wonderful crew!
Been using Zerorez for 9yrs. Always easy to schedule, courteous techs that call ahead of arrival & get to work right away. Love a clean carpet! They appreciate customer loyalty & make it known.
Thank you Zerorez!
As Lars said, “it wasn’t crunchy!” And I’ve hired many carpet cleaners over time, surprisingly that’s a struggle for most.
The guy who came was super polite, attentive to care of the home, and informative but not pushy about other services.
I messaged photos to my realtor and all of my neighbors, highly recommending ZeroRez.