Zerorez of Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   September 6, 2014 — Rated 10 out of 10 by B.D. Zerorez of Portland
What do you like about our products and services?

there is no residue left in the carpet to attract dirt. Hopefully that claim is true, if so, I will be a repeat customer

Report a concern   September 5, 2014 — Rated 9 out of 10 by D.M.C. Zerorez of Portland
What do you like about our products and services?

Everything was terrific. We are so happy,the technician was professional and knowledgeable. We will be back. Oh and by the way the carpets are BEAUTIFUL. THANKS. THE CLINTONS

Report a concern   September 5, 2014 — Rated 10 out of 10 by P.B. Zerorez of Portland
What do you like about our products and services?

They did a great job cleaning our light gray carpet that had multiple animal stains/spills that had resisted other attempts as well as a microsuede loveseat. We were very pleasantly surprised. It was convenient in that we could walk on the carpet even though still wet and didn't have to leave home. And there is no odor.

Their service was on time and courteous. Seemed like nice people. They were very respectful of our home and I would be comfortable in the future to leave.

Report a concern   September 5, 2014 — Rated 10 out of 10 by Rick Goldsmith Zerorez of Portland
What do you like about our products and services?

Your guy Justin did an excellent job with pet stains. Both he and I had realistic expectations and he certainly met them. He is very easy to work with and I would gladly have him back anytime I need carpet cleaning services in the future.

Report a concern   September 5, 2014 — Rated 10 out of 10 by R.B. Zerorez of Portland
What do you like about our products and services?

The service technicians were prompt and respectful, the products used seem to have worked well and left the areas looking, smelling and feeling clean. I have received many good comments on the work they provided.

Report a concern   September 5, 2014 — Rated 10 out of 10 by Jim Erixson Zerorez of Portland
What do you like about our products and services?

The service was terrific! Peter and Steve were very professional and very knowledgeable of the products they were using. They even knew the chemical breakdown of your products and how the elements worked. Our carpets have never been cleaner! Thank you for doing what you do. We will call on you again for sure.

Report a concern   September 4, 2014 — Rated 10 out of 10 by L.R. Zerorez of Portland
What do you like about our products and services?

I like the idea of no additives. The carpets come out much cleaner and drier than they have ever been. I'm sold.

Report a concern   September 4, 2014 — Rated 10 out of 10 by K.H. Zerorez of Portland
What do you like about our products and services?

Friendly responsive customer service (Jen). Great email follow up with comprehensive information. Technician called half hour before arriving so I didn't have to leave work earlier than necessary. Technicians were friendly and efficient. I was asked about scotchguarding but when I declined there was no pressure! Carpets looked great and all stains came out without extra steps/cost needed. Carpets smelled great too!

Overall great experience. I have already asked for a reminder in a year to do my carpets again and I have recpmended to co-workers.

Report a concern   September 4, 2014 — Rated 10 out of 10 by S.D.Z. Zerorez of Portland
What do you like about our products and services?

I like that the products are "green" and not just a soapy bath for our carpets.
The technicians were knowledgable and very professional.

Report a concern   September 4, 2014 — Rated 10 out of 10 by D.S. Zerorez of Portland
What do you like about our products and services?

no chemicals used. already a alkaline water drinker. liked knowing that is what you use. loved how the carpets look.

Report a concern   September 4, 2014 — Rated 10 out of 10 by P.Z. Zerorez of Portland
What do you like about our products and services?

I really appreciated the smiling people that showed up to do the work for me...they were confident that they could get a good result on the carpets for me. They were so personable and had such positive attitudes, they are an asset in the PR department for your company.

Report a concern   September 4, 2014 — Rated 10 out of 10 by M.B. Zerorez of Portland
What do you like about our products and services?

Very helpful. Very friendly. Prompt.

Report a concern   September 3, 2014 — Rated 10 out of 10 by O.F. Zerorez of Portland
What do you like about our products and services?

Your gentleman came and very helpful and did a great job. God Bless

Report a concern   September 3, 2014 — Rated 10 out of 10 by K.C. Zerorez of Portland
What do you like about our products and services?

The people who came to my house, Jamie and Justin, were professional, kind, efficient. They did an excellent job and were very polite and respectful. I will definitely use your services again.

Report a concern   September 3, 2014 — Rated 10 out of 10 by D.T. Zerorez of Portland
What do you like about our products and services?

Easy to schedule online, and when I called to get some clarification, the person on the line was knowledgeable and helpful. Technician Justin advised when he would be at my house and was on time. He did the work quickly/efficiently and was polite and professional.

Report a concern   September 3, 2014 — Rated 10 out of 10 by Paul Garcia Zerorez of Portland
What do you like about our products and services?

The carpets look great! I love the fact that they are so clean without harsh chemicals!

We had an unfortunate incident. John's machine in his van broke down halfway through cleaning our house. However, he gave us some options and we picked the option that had him drive to Tualatin, get a new van and a machine that worked and finish the job. John also gave us a free Scotch Gard treatment for the inconvenience. I respect the fact that something happened that was beyond his control and he came back with options, instead of excuses and/or more problems/issues. He is a true believer in making the customer happy. He turned little bit of a negative into an immediate positive.

Report a concern   September 3, 2014 — Rated 10 out of 10 by David Welch Zerorez of Portland
What do you like about our products and services?

Justin was very professional, friendly and thorough. He put in that extra effort and got EVERY stain out of my carpets, which is saying a lot as I have two kids and two cats. The carpet also dried pretty quickly after the cleaning. The carpets are now clean and soft, and I am quite pleased with the speed, professionalism and quality of the service from Zerorez Portland. Thanks Justin!

Report a concern   September 3, 2014 — Rated 10 out of 10 by T.H. Zerorez of Portland
What do you like about our products and services?

It reduced stains that have been treated several times by other carpet cleaning companies.

Report a concern   September 3, 2014 — Rated 10 out of 10 by M.S. Zerorez of Portland
What do you like about our products and services?

good communication, showed up on time and eaned well

Report a concern   September 2, 2014 — Rated 10 out of 10 by J.R. Zerorez of Portland
What do you like about our products and services?

Quick prompt service, detailed and efficient technician.


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