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Client Testimonials
Went perfectly.
First name removed
Very clean, personable, on time, informative.
professional, good quality work and friendly service
Conducts a thorough walk thru before work, explains what options are best. Uses non-soap cleaning method.
We were very impressed with both the scheduler we spoke to on the phone, and the employee who did the work.
The technician was early and did a great job on tough spots!
Love the looks of my wonderful clean carpeting after you've been here!
Excellent and accurate scheduling, reminder phone calls, call from service person 30 minutes before arrival, professional behavior, and excellent cleaning results.
The whole process exceeded our expectations. Multiple stains were treated and removed. Carpet is rejuvinated and clean. In addition, the cost was reasonable. I would and will recommend them to everyone.
Good prices and a professional cleaning. You guys always show up on time or early, and have a great passion for your customers well being.
Name removed
Proud Zerorez customer
Super clean carpet and clean employee's
Setting the appointment was super easy. Kris showed up right on time. He explained the services in detail, and let us decide, without the pressure of an up-sell. FANTASTIC! Kris did a great job! What a hard worker! I would definitely recommend you to my friends.
Very economical; friendly service
I like that you don't use harsh chemicals or soaps. The technicians do a very thorough job. They don't forget anything.
Thank you for sending such a deeeelightful person to clean our carpets. !!!!!
I was so impressed with your service rep. He worked so hard to remove some red wine stain that I thought was a lost cause. I have even posted my comments on Facebook.
No soap residue left in the carpet.
Chris was very professional and did an amazing job addressing the significant pet issues with an aging cat!! The carpet looks wonderful and any lingering pet odors were completely taken care of! I will continue to use Zerorez in the future!
It was a pleasure to work with everyone i cane in contact with. My technician Chris explained everything so well and did a OERFECT job on my apartment.
The person who came and did our carpet was very kind and did a great job.
Gabriel, my technicians, was prompt, courteous, efficient and the job he did was excellent. What else can you ask for from a service person. I will certainly use your service again when needed, and I recommend it to others.
I called ZeroRez to come clean my carpet after the holiday. Setting up the appointment was easy enough. Friendly staff member took down all of my information and called me the day before my appointment. I even received a call the morning of my appointment just like they said they would do to let me know that the technician was on his way and provided an estimated time of arrival.
Now I've had my carpets professionally cleaned before - just like most everyone - and carpet cleaning is carpet cleaning right? WRONG!!!!! Oh my gosh, I'm getting ahead of myself here but ZeroRez has the technology down solid. John was my technician and what an outstanding man - he was helpful, respectful, personable, and he knows carpets and how to clean them. There were no extra charges - the quote I received was exactly what I paid. John is the best. He explains in plain English what and why of everything. I never felt dumb - John was efficient and careful. He took time to address my questions - I never felt rushed or like I was holding up the process. John worked thoroughly and best of all, my carpets have never looked so fresh and clean. I am thrilled and will call ZeroRez again and again.
Call ZeroRez when you're ready to have your carpets REALLY cleaned.
Thank you ZeroRez
First name removed Mac
Portland, Oregon
Very professional! They were on time and our carpets turned out fantastic.
Awesome employees. Quick service and all questions asked.
The job was large and the technician outlined all of the services and he went to work. It was a whole house cleaning and he did a great job. Very happy with the service.
The Customer Service was most excellent. I felt he gave the best customer service I have ever received. He made sure that I understood everything about the service and the cost upfront, and he went so far as to sniff my carpet to be sure the cleaning left my carpet odor free of the bad smells that were in my carpet before the cleaning. I so highly recommend him and hire more people like him, as he was the most wonderful human being and understanding the true meaning of customer service ! Good job !.
Just as Lars Larson described it.
There is no chemical smell, the carpets dry fairly fast and they always look much better.
The only contact I had with your company is the actual “technician”... his name was Chris and he was great... did a fabulous job... Thanx.. Dr Last name removed
We had 2 upholstered cleaned. Very happy with the job. The rep was very good.