Client Testimonials

The QUALITY of service is fantastic! The carpets are clean, stains are gone, and it looks new. I cannot recommend this service highly enough!

Everything

William was very educational and efficient!

It cleans my carpet much better than any other service I have used. Zerorez got out stains that I thought were permanent.

Chris was awesome. He is very knowledgeable about carpets and wool rugs. Very friendly and he did an excellent job on the carpets!

Price and customer service

Communication and punctuality were very good. Our tech Chris was great and he did a very good job! We’ll use them again and recommend them to everyone.

Wonderful fragrance. Clean - dries wuickly

Employees are always friendly and know the business. The product is excellent and lives up to the advertising.

Everything especialy Chris Taylor awesome person and very nice and freindly

Very good service. Great people.

I wrote a review regarding Rainel and sent it via email per your representative as I am too dumb to understand another other platform than the good old fashioned email. Hopefully you will be able to retrieve my email dated June 6, 2019 at 3:04 PM. I will gladly forward it to your office again if necessary. Please let me know as Rainel has earned - and deserves - a sincere and honest review. Thanks. Name removed Phone number removed

Always very clean with no smell or residue. William did a fantastic job & I would request him again.

The feeling and smell of clean throughout the entire home! Great service people.

Your technition was very professional,through and went over the process, pricing,etc. prior to starting, which I appreciated.
The application of the pre spray left the house with a clean, fresh aroma in every room.
Thank you for excellent service. First name removed T.

They do good work and they meet or exceed expectations. We've used their services twice and have been completely satisfied both times.

very friendly and informative. The gentleman who did my carpets was very efficient, careful, and pleasant.

On time
Good job
Good info about carpets
Friendly
Good customer service
Liked our dog & she liked him
Reasonable prices

I especially like the fact that my carpet is not really wet, more damp, when they are through. Quick drying time and it’s cleaner than when I have used other services. I’ve had great technicians who have done a great job !

I am totally amazed at the results of the cleaning Zachary accomplish, both in cleaning & sealing shower tile in both bathrooms, they were neglected far to long, once again look like new. The rugs in three bedrooms look new as well, two areas of serious stains are totally gone! I’m blown away! THANKS TO ZACHARY!

Great service very professional. The carpet looks and smells great! Thank you

great experience

On-time service. Quality and professional technician!
Clean carpet

I like the fact that there is no excess residue left and carpet is not so wet that it takes days to dry.
Also technicians are always knowledgeable and pleasant.

Your technicians call to say they are on the way and are so professional. They go over the areas to be cleaned prior to and after the cleaning process to be sure that I am happy with the result.

This is the second time we have had Zerorez clean our carpets - and we couldn't be more pleased! Our neighbors saw the van in our driveway and came over to ask about the service we received. We may have given Zerorez another customer! Thank you for the promptness in arrival, the professional service and advice on how to keep our carpet clean!

I like that the carpet isn't really wet when finished and that it doesn't have that stiff feel to it once it dries.
I wish there was better communication from the technician. He did an excellent job of communicating the up front costs when we asked him to treat our carpet for pet stains but what he wasn't good at was communicating was to remind us that he didn't move furniture. I had moved out of the living area all of the furniture other than the sofa. I had moved it way from the wall. I thought he would just push it back against the wall and then clean under it. Wrong! He could have said something to my wire or I and we would have moved it so he could clean under it. Now we have someone coming back out two days latter to clean the area that was missed. At least Zerorez was nice enough to apologize and send out another technician.

Great service!

You do an excellent job.

Great communication. Great explanation about what to expect. Great job cleaning the carpet. Technician was friendly and polite. He wasn’t wearing cologne and had no cigarette or marijuana smell. The cleaner didn’t make me feel headachy and sick afterwards.