Client Testimonials

We are pleased with the service provided by Zerorez. The operator was on time and careful with our house. He was good to explain what he was going to do. Also gave us options if he ran into problems with our carpet. The carpet was only a year old but looked better after he was done. I would recommend Zerorez to anyone that asked.

On Time
Careful
Great Attitude
Fair price

I love that you stand behind your service. Rafael was very nice and thorough. I have used you for several years and will call again for 2020 cleaning.

Stain removal was fantastic!

Very easy to set up on line or on the phone, great email/text reminders, very friendly, professional and thorough service technicians who did a superb rug cleaning job in a timely manner. It is really hard to hit all the buttons on what makes a service company great, but Zerorez does it!

Honesty, performance and understanding of the options. Always my choice, never felt he was trying to hard sell. Thankyou

Rafael did a fabulous job. Besides our carpets looking and feeling great, they were not very wet when done and dried quickly. Thank you, B & G

Friendly staff. Detailed explanations, answered all my questions. Detail oriented. Easy to schedule. Set expectations regarding next communications steps.

The technician called ahead of arrival and was on time. He was friendly and gave a reasonable suggestion for some extra service I could use. The cleaning was thorough and efficient. I am happy to have my carpets clean and fresh-smelling!

The product is expensive for pet treatment which I don’t care for but the customer service is great.

Great customer service from Chris Taylor! He was friendly and professional, and did a wonderful job cleaning our carpets. He went above and beyond to make sure we were happy with the outcome - asking us if there were any spots or sections we weren't happy with before packing up to go. Equally pleased with the look, feel, and wonderful smell of our carpet now!

You did what you said you were going to do. Everything went well.

Very thorough, and professional. Best service ever. Thank you , James.

Ben was great, super friendly and on time. I have never used zerorez before but work seemed good. Our carpets werent stained so it was quite a quick job.

Professional service technicians.
High quality cleaning results from their specialized system.

I am very pleased with the result. Very knowledgeable service man.

Friendly staff and easy to set up the appointment. We got a call from the technician about 45 min. prior to his arrival time (which was well within the appointment widow we’d been given). William was great! Respectful of our home, explained the process and answered all our questions. Very helpful in assessing our need (or not) for any special treatments for pet stains, carpet protection etc. No pushy sales pitch at all. He asked us to check things over when he finished the cleaning process and was happy to go back over the bottom few steps on the stairs for me.
Carpet looked great and no chemical smell etc. We chose Zerorez for the methods they use to clean. Time will tell, of course, but we are very happy with our experience and would ask for William in the future. Thank you!

We tried your carpet cleaning after hearing an add on Lars' show a couple years back. You've done great work for us every time. Previously, we used local carpet cleaners and a national chain or two with less than great results. Your people have always been professional and done excellent work. Thanks.

quick to be here, in and out fast, service of the tech was outstanding

Chris Taylor was great.
Thank you..

The Tech was great and everything came out very clean !!

No residue.
Timely arrival
Friendly yet Professional Service Technician (Raphael)
Explained all the steps he was going to perform during walk through.
No surprises in cost. Clearly stated upfront.

Good service and cleaning!

Did a fantastic job and had a great knowledge of the different carpet fabrics. Carpet looks great and smells clean! It also dried faster than other carpet cleaners.

Carpet looks great, no funky smell, and no crispy finish. Love the way my carpets look after Zerorez cleans.

Staff member who cleaned our carpet was professional, careful and explained what he was doing and checked with us about our concerns. He did a great job.

The cleaner Joel was very professional.

I liked how quickly he got done and how nice and citrusy it smelled when he was all done. Carpets looked great, I’m sure the new owners will appreciate it!

Everything was explained thoroughly and in detail. The results were outstanding!
Our service provider, Rainiel, was courteous and friendly.

Bentley did a fantastic job cleaning our carpets and sofas. He is thorough and courteous.

Heide
Sherwood