Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   May 25, 2020 — Rated 10 out of 10 by J.Q. Zerorez Portland
What do you like about our products and services?

Every thing smells clean and fresh with no soap that makes everything stiff.

Response from Zerorez Portland:

Thank you!

Report a concern   May 24, 2020 — Rated 10 out of 10 by L.P. Zerorez Portland
What do you like about our products and services?

Zachary was great. Was on-time ( a few mins early even) and did a super job. I love the way the carpets feel after Zerorez is here. No crusty feel.

Response from Zerorez Portland:

Thank you!

Report a concern   May 24, 2020 — Rated 10 out of 10 by T.B. Zerorez Portland
What do you like about our products and services?

Professional, high quality, good communication. Really happy with the finished product! Thanks again!

Response from Zerorez Portland:

Thank you!

Report a concern   May 22, 2020 — Rated 10 out of 10 by L.H. Zerorez Portland
What do you like about our products and services?

The end result was excellence and beauty

Response from Zerorez Portland:

Thank you!

Report a concern   May 22, 2020 — Rated 10 out of 10 by Larry Toth Zerorez Portland
What do you like about our products and services?

Nick was awesome! Did great job explaining the process even showed me some issues from prior owner!!

Response from Zerorez Portland:

Thank you!

Report a concern   May 22, 2020 — Rated 10 out of 10 by M.K. Zerorez Portland
What do you like about our products and services?

its was affordable; on time and did a good job as advertised.

Response from Zerorez Portland:

Thank you!

Report a concern   May 22, 2020 — Rated 9 out of 10 by S.P. Zerorez Portland
What do you like about our products and services?

Rafael was professional and efficient, and our carpets look great.

Response from Zerorez Portland:

Thank you!

Report a concern   May 21, 2020 — Rated 9 out of 10 by D.M. Zerorez Portland
What do you like about our products and services?

Friendly, professional, and very good job.

Response from Zerorez Portland:

Thank you!

Report a concern   May 21, 2020 — Rated 10 out of 10 by Felicia Wheeler Zerorez Portland
What do you like about our products and services?

Technicians are friendly and on time. Your cleaning process leaves my carpet fresh and looking like brand new! No sticky residue.

Response from Zerorez Portland:

Thank you!

Report a concern   May 20, 2020 — Rated 10 out of 10 by L.S. Zerorez Portland
What do you like about our products and services?

The technician was very courteous and explained everything. The carpets smelled so fresh and look amazing!

Response from Zerorez Portland:

Thank you!

Report a concern   May 19, 2020 — Rated 10 out of 10 by R.F. Zerorez Portland
What do you like about our products and services?

Cleaners are highly professional. They care about their work and seem to know what they are talking about. They do a good job and are very pleasant.

Response from Zerorez Portland:

Thank you!

Report a concern   May 18, 2020 — Rated 10 out of 10 by A.M. Zerorez Portland
What do you like about our products and services?

We have had Zerorez clean our carpets two times and we were very pleased with the outcome. Our carpets are old and in need of replacing, and it's amazing how clean they can feel after your visit. We like the thoroughness of the technicians and also appreciate how quickly the carpets dry. Ben did an excellent job on 5/14/20. Thank you.

Response from Zerorez Portland:

Thank you!

Report a concern   May 18, 2020 — Rated 10 out of 10 by Joe Kelchner Zerorez Portland
What do you like about our products and services?

Good, Reliable service at a reasonable price.

Response from Zerorez Portland:

Thank you!

Report a concern   May 17, 2020 — Rated 10 out of 10 by S.M. Zerorez Portland
What do you like about our products and services?

Employees were friendly and explained the process to me. Carpet came out feeling like new. I would rate your employees on a scale of 1 to 10 a 20. Thank you

Response from Zerorez Portland:

Thank you!

Report a concern   May 17, 2020 — Rated 10 out of 10 by John Willson Zerorez Portland
What do you like about our products and services?

On time, courteous crew. Carpets look great.

Response from Zerorez Portland:

Thank you!

Report a concern   May 15, 2020 — Rated 10 out of 10 by S.M. Zerorez Portland
What do you like about our products and services?

Consistent communication, professional service, and CLEAN carpets! Thank you!

Response from Zerorez Portland:

Thank you!

Report a concern   May 15, 2020 — Rated 10 out of 10 by K.L. Zerorez Portland
What do you like about our products and services?

Great people to work with

Response from Zerorez Portland:

Thank you!

Report a concern   May 15, 2020 — Rated 10 out of 10 by Colleen Tolva Zerorez Portland
What do you like about our products and services?

I like the people you send to clean our carpets. They are very friendly and caring. I especially liked the young man from Ecuador. He was on time. He did a wonderful job and everything looks so nice. Thank you for sending him. I also like how your company responds with quickness and accuracy in setting up appointments. I will be sending referrals to you!

Response from Zerorez Portland:

Thank you!

Report a concern   May 14, 2020 — Rated 10 out of 10 by Julie Dominick Zerorez Portland
What do you like about our products and services?

I liked that they give you a time frame for when the person will be arriving. The technician was friendly, fast and efficient.

Response from Zerorez Portland:

Thank you!

Report a concern   May 14, 2020 — Rated 10 out of 10 by M.F. Zerorez Portland
What do you like about our products and services?

All stains came out and carpets are thoroughly clean and no soap smell. Friendly service from initial contact to completion of service.

Response from Zerorez Portland:

Thank you!

Report a concern   May 14, 2020 — Rated 10 out of 10 by Jeri Burton Zerorez Portland
What do you like about our products and services?

I appreciate you coming out in a timely manner and the work was good quality.

Thank you,

Matt Bruton
Bruton Properties

Response from Zerorez Portland:

Thank you!

Report a concern   May 14, 2020 — Rated 10 out of 10 by Bonnie Brant Zerorez Portland
What do you like about our products and services?

Very nice people, easy to schedule & a great job! Technician very knowledgeable & good results without harsh chemicals. This has been the 3rd time having Zerorez clean my carpets & looking forward to more!

Response from Zerorez Portland:

Thank you!

Report a concern   May 14, 2020 — Rated 10 out of 10 by S.M.S. Zerorez Portland
What do you like about our products and services?

Hi, I've always liked your products and services, but I've learned that when you offer this great deal of let's say 3 rooms and a hallway, your guy is always going to work the total over $500.
Rafael's English wasn't the best when it came to a few stained spots in the white Berber carpet.
I was trying to keep it to the minimum, just to see how it looks, but then he insists on the extra treatment. Then he charges for an extra room for a small walk in closet.
When he was totaling on the Cell Phone, he said " do you want to leave a tip " :-) Which puts me on the spot to leave one. I think paying over $500 which I did, should be a nice tip, but I still left twenty in cash. I think this happens to most people whether if it's Duct Cleaning or Carpet Cleaning, you end up paying way more than they initially quote you.

First name removed

Response from Zerorez Portland:

Thank you!

Report a concern   May 13, 2020 — Rated 10 out of 10 by Richard OMalley Zerorez Portland
What do you like about our products and services?

The service is solid and the cleaning process is very effective to get your carpets and rugs back to looking new

Response from Zerorez Portland:

Thank you!

Report a concern   May 13, 2020 — Rated 10 out of 10 by L.H. Zerorez Portland
What do you like about our products and services?

Good communication setting up the appointment and asking/answering questions, especially on the day of the cleaning. Tech ran ahead of schedule and offered an earlier slot (which I took) but would have been fine with keeping the original time frame. All spots and perimeter soiling were treated and removed or greatly improved. Extra charges were minimal, tech found the best deals for me. No chemical smell, at most a slight citrus smell while wet, which was totally gone by the next day. Protective gear (both because of Covid-19, and for protection of the house) were used well and clean up was complete. Very, very happy with Zerorez!!!

Response from Zerorez Portland:

Thank you!

Report a concern   May 12, 2020 — Rated 10 out of 10 by B.P. Zerorez Portland
What do you like about our products and services?

The service technicians are knowledgeable and friendly. The quality of work is great!

Response from Zerorez Portland:

Thank you!

Report a concern   May 10, 2020 — Rated 10 out of 10 by Jen Greer Zerorez Portland
What do you like about our products and services?

Fast, clean, friendly. Always manage to get my stains out. Carpets look and feel great.

Response from Zerorez Portland:

Thank you!

Report a concern   May 8, 2020 — Rated 10 out of 10 by Malia Owens Zerorez Portland
What do you like about our products and services?

I am a returning client and will continue to be,very professional and friendly , the service and technician was very delightful

Response from Zerorez Portland:

Thank you!

Report a concern   May 8, 2020 — Rated 10 out of 10 by Julie Tone Zerorez Portland
What do you like about our products and services?

I highly recommend Zerorez Portland. Their staff is amazing and their customer service is exceptional! I was highly impressed and thankful for Joel Johnson who came out to take care of our carpets. He was so kind and patient and addressed all my questions prior to starting. Joel did a spectacular job cleaning my carpets and getting out some difficult puppy accident spots. My carpets look and smell amazing and feel so clean! Thank you Zerorez Portland and Joel you guys are wonderful!!
Julie Tone

Response from Zerorez Portland:

Thank you!

Report a concern   May 8, 2020 — Rated 10 out of 10 by W.C. Zerorez Portland
What do you like about our products and services?

End product was clean dried fast and did not have a residue feel when completed! Tec professional and friendly!

Response from Zerorez Portland:

Thank you!


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