Zerorez Portland
9540 SW Tualatin-Sherwood Rd.
Portland
OR 97062
United States

Client Testimonials

Report a concern   July 7, 2020 — Rated 10 out of 10 by S.P. Zerorez Portland
What do you like about our products and services?

I believe that Joel, but I am not sure, was the representative that cared for the carpeting at Wilson Lane. The date was June 23 or 24. He was very understanding because I was late. I was his first customer and I was very apologetic but he took it in stride and was so very professional. He did a great job and represented your company so very well!

Report a concern   July 6, 2020 — Rated 10 out of 10 by Junko Larsen Zerorez Portland
What do you like about our products and services?

Your technicians are all very responsive and we have been very satisfied. Chris, in particular, gave us his recommendations and did a great job. I was very happy with the results.

Report a concern   July 5, 2020 — Rated 10 out of 10 by S.M. Zerorez Portland
What do you like about our products and services?

Chris was very professional. He educated me on many carpet issues. Great customer service.

Report a concern   July 5, 2020 — Rated 10 out of 10 by Karen David Zerorez Portland
What do you like about our products and services?

I love how clean my carpets are after Zerorez cleaning. No crunchy feeling or lingering fragrance.
I keep coming back!

Report a concern   July 3, 2020 — Rated 10 out of 10 by L.S. Zerorez Portland
What do you like about our products and services?

Easy to do business with. Efficient scheduling and service. Reasonable rates.

Report a concern   July 3, 2020 — Rated 10 out of 10 by LeAnn Gilmore Zerorez Portland
What do you like about our products and services?

Professional and the quality of the clean.

Report a concern   July 3, 2020 — Rated 10 out of 10 by J.M. Zerorez Portland
What do you like about our products and services?

On time;polite;efficient

Report a concern   July 3, 2020 — Rated 10 out of 10 by Kim Warram Zerorez Portland
What do you like about our products and services?

Our technician, Chris, was very professional, efficient and helpful. He explained our options for remediating the dog odor in our carpet. He worked very quickly to clean our carpet while practicing safe hygiene regarding Covid concerns. We will definitely call on Zerorez to clean our carpet in the future.

Report a concern   July 3, 2020 — Rated 10 out of 10 by Laura Miller Zerorez Portland
What do you like about our products and services?

Nick was great! I like the process and freshness.

Report a concern   July 3, 2020 — Rated 10 out of 10 by R.P. Zerorez Portland
What do you like about our products and services?

Direct, courteous, and helpful

Report a concern   July 3, 2020 — Rated 10 out of 10 by R.C. Zerorez Portland
What do you like about our products and services?

We appreciated the thoroughness and good quality work and how clean our carpets look now.

Report a concern   July 2, 2020 — Rated 9 out of 10 by B.H. Zerorez Portland
What do you like about our products and services?

Prompt arrival; carpet looks great and clean, after the "waves" in the carpet settled down completely after about 8-10 hours.

Report a concern   July 2, 2020 — Rated 10 out of 10 by V.B. Zerorez Portland
What do you like about our products and services?

He was very professional wear his mask and gloves. He sent a lot of time working on areas of my carpet that was extra dirty.
I would ask for him again and I would recommend my friends to use your company

Report a concern   July 2, 2020 — Rated 10 out of 10 by B.S. Zerorez Portland
What do you like about our products and services?

Quick and easy.

Report a concern   July 2, 2020 — Rated 10 out of 10 by R.M. Zerorez Portland
What do you like about our products and services?

quick service once he arrived. the carpet hasn't been this clean and soft in a long time.

Report a concern   July 2, 2020 — Rated 9 out of 10 by K.K. Zerorez Portland
What do you like about our products and services?

friendly and fast service.

Report a concern   July 2, 2020 — Rated 10 out of 10 by Lauri Boehi Zerorez Portland
What do you like about our products and services?

Clean professional and natural

Report a concern   July 1, 2020 — Rated 10 out of 10 by A.S. Zerorez Portland
What do you like about our products and services?

Mr. Spencer was prompt and courteous. He was careful to explain the process after doing a visual and black-light inspection of the carpets. He was knowledgeable, not arrogant, helpful, not pushy. I trust we'll be able to have his services again. Thank you!

Report a concern   July 1, 2020 — Rated 10 out of 10 by K.L. Zerorez Portland
What do you like about our products and services?

Fresh smell. Good results.

Report a concern   July 1, 2020 — Rated 10 out of 10 by D.T. Zerorez Portland
What do you like about our products and services?

Zerorez people are great. They are always timely, professional, careful with our property, explain their procedures and work very hard. Carpets always look great when the work is done.
We wouldn't think of using any other carpet furniture cleaners.

Report a concern   June 30, 2020 — Rated 10 out of 10 by R.V.Z. Zerorez Portland
What do you like about our products and services?

Joel is great! He knows his stuff and understands how best to clean our carpets and our two sofas, good job and we’ll see you again in 6 mos.

Report a concern   June 30, 2020 — Rated 9 out of 10 by G.K. Zerorez Portland
What do you like about our products and services?

Upholster cleaning is fine.

NEVER NEVER NEVER give ,sell, use our name as a customer Ever !!!!!!!

Report a concern   June 30, 2020 — Rated 10 out of 10 by S.M. Zerorez Portland
What do you like about our products and services?

The friendly professionalism is the greatest and I like that my carpets are not left as wet as with other companies. Our carpets were in very bad shape, Chris went over and beyond to get them clean. They look GREAT, I'm AMAZED !!

Report a concern   June 30, 2020 — Rated 10 out of 10 by S.M. Zerorez Portland
What do you like about our products and services?

I absolutely love the way my carpets look and feel. I do need to say your marketing is a bit of a bait and switch considering my $129 dollar cleaning ended up costing me $308. The add on services/treatments really do the job but $65 a/pc is pretty steep.

Report a concern   June 28, 2020 — Rated 10 out of 10 by Gina Thompson Zerorez Portland
What do you like about our products and services?

Great technician and fantastic results!

Response from Zerorez Portland:

Thank you!

Report a concern   June 28, 2020 — Rated 10 out of 10 by R.M. Zerorez Portland
What do you like about our products and services?

Carpets feel great and fluffy , not crunchy

Response from Zerorez Portland:

Thank you!

Report a concern   June 28, 2020 — Rated 10 out of 10 by T.N. Zerorez Portland
What do you like about our products and services?

Great customer service and quick response times! The guy who cleaned our carpets had a good sense of humor and was efficient and friendly.

Response from Zerorez Portland:

Thank you!

Report a concern   June 28, 2020 — Rated 10 out of 10 by Doug Stanley Zerorez Portland
What do you like about our products and services?

Chris did a fantastic job explaining the process and fees without being pushy. He was amazing to work with.

Response from Zerorez Portland:

Thank you!

Report a concern   June 28, 2020 — Rated 10 out of 10 by Sharon Utz Zerorez Portland
What do you like about our products and services?

Very polite, on time and great service

Report a concern   June 27, 2020 — Rated 10 out of 10 by Lou Russo Zerorez Portland
What do you like about our products and services?

Very professional and thorough job !!

Response from Zerorez Portland:

Thank you!


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