The cleaning tech was very professional and did a great job. She was on time and my carpets looked great after the cleaning. I would definitely use Zerorez again!
Both of the two techs who showed up to my condo were punctual, professional and knowledgeable. They did an outnumbered job on my carpets and I will certainly use your services again.
Products are Products, yes yours seam to be less chemically... but finding good people is the key for any reputable quality company. Our tech was very personable, did a great job, took his time explaining the process, and towed the company line by offering other services before he packed up. I didn't need any other services this time, but good information for next time! Good experience. Thank you.
At the end of the appointment I was told basically that what ever film was on the tile couldn’t be removed because it may harm the equipment, it would have been nice to know this prior to having the tile done in the first place. I would have to think “these experts” would be able to make that call prior to starting, and me paying beer 900$ to hav emu floors cleaned. My tile now looks blotchy and I wish I just left it alone.
I like the concept of the water used in the cleaning process. I like that the carpeting dries more quickly than other carpet cleaning services. What I don't like is the placement on the payment app for the giving of a tip. Unnecessary and inappropriate for this kind of business.
My technician Ramon was Amazazing ! This guy saved your company from losing a customer. He knows what he’s doing and was not as pushy as your customer service team. I will definitely be using Ramon again. Thank you.
Jeff was amazing!
He did the best cleaning I’ve ever had. There was not one stain on my carpets when he was done.
He was professional, friendly, and very efficient. I was comfortable with him in our home, and I’m in awe of the thorough cleaning that my stained carpets received.
The Technician spent the extra time to explain each step of the cleaning process without using any additional products for stains. Very patient and answered all concerns.
Customer service was a10+.
My carpet has not been this clean in years, and nearly dry when finished.
Very happy customer!