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Client Testimonials
very friendly customer service and technicians!
Carpet looked great afterwards.
I like the product and service.
I did not like that I was charged a fee for "water handling" and some such that made my 3-room coupon for $129 jump to $164 after fees... Perhaps I was unintentionally uniformed; perhaps I did not pay enough attention; however, at the end of the day after great service, I did feel slightly slighted.
Did not tell me to vacuum beforehand; other than that, everything was great.
Ryan came and cleaned my carpet. I would recommend him to any one.
Aaron Huddleston
No chemicals
How friendly and helpful the staff are
Zero rez
It was done quick and got the pet smell out of our home. The one thing that could have been improved was having more fans to dry the carpet. I believe you advertise free drying of carpet when asked but only 1 fan was available with the tech we had. :(
Efficient service great results.
Friendly service technicians.
The technician was very friendly and knowledgeable about my carpet needs, and the work was done very professionally with meticulous attention to dental. My carpets look like new again, and I was certain before we started, because I have a pet, that there were going to be certain problem stains that wouldn't get taken out, but after the cleaning was all done all of the trouble spots we gone. I'm very satisfied and will continue to use you in the future.
Fast, friendly and thorough.
The solution used is chemical free. Did a good job.
I love that there were no harsh chemicals used. It left my carpet smelling fresh and feeling amazing. The Carpet cleaner Casey was very nice and knowledgable. I was very pleased with the service.
The technicians are very professional and knowledable. I was very pleased with the work.
Athough I loved the actual service, I was very disappointed with the office/scheduling. There was a mistake made on when my appointment was scheduled. The person I talked to was very clear that I was the one who made the mistake (which is not true) and pretty much directly stated that I had to be the one who made the mistake because they (the company) would never have made a mistake. I felt very disrescepted.
I was really impressed with Steven, our technician, who was very professional and informative. He did great work and gave us ideas on how to keep our carpet cleaner in the future.
James ,the technician, was outstanding. He was professional, polite, worked well a nd efficiently. It was a pleasure to have him in my home. This is my third experience iwith Zerorez and I will be using them for furniture cleaning this spring.
On time and very efficient
Good value for the product
Very impressed with the cleaning of our area rug.
Patrick showed up early to clean my carpet, he was super friendly, informative and just down right nice, and my carpet looks like it's brand new. What's not to love? I've already recommended you to my friends.
Andrew was very helpful, informative and knowledgable about all your services and helped make the process easy to decide.
Zerorez was willing to listen to my concerns and act accordingly. Great customer service.
speed
My carpet looks very clean And I like how it dry fast.
Always very happy with results.
This time I was a bit disappointed as some spots came back the next day.
I like the communication, the thoroughness of the work and most of all, the way our carpet looks!
Once we decided how we wanted the carpet clean, everything went well. The carpet looks great.
Scheduling is easy, service person calls ahead of arrival and is very courteous, polite and professional. Carpets look great afterwards and there is almost no smell, just clean!
Fast, good work, good staff