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31967 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet was soaked and still damp after 48 hours..ive had 4 ceiling fans and 4 other freestanding fans going since the time it was finished. I still can't move anything back . Seems like excessive water was used or not dried up enough. The technician was courteous and kind but I don't plan to use zerorez again for the length of time I was with very wet carpet
I was able to get an appointment on short notice. The tech was very thoughful and professional.
Making athe appointment was simple. I was remined sevral times prior to the appt. Jeff did a thorough job and carpets looks great.
Appreciate the quality of the work.
Sol has a 'can do' attitude for work and since he's been here before, he jumped right in and did a great job. He also advises us on how to maintain good care for our carpet. The office is friendly and keeps us informed during the process. We will continue to recommend Zerorez.
Thank You,
Jeff and Nancy Last name removed
In the past we have used Zerorez and have been satisfied. Not this time. After a few days the carpet and couch are still not dry. Also not satisfied with the representative who was very negative as to his ability to clean a shag carpet (which Zerorez had done previously).
Good job, Reliable.
Fast, friendly, professional!
Perfect job
Julio, our technician, was fabulous! My carpets look stunning.
Very professional service! Polite and respectful of my property! Would highly recommend!
I like everything About the products and services, but especially my opportunity to get the chance to meet Matthew Hammond: what a great professional, and a nice warm gentleman.
My carpets look fantastic, and I loved the experience.
I used to run your advertising in the Orange County register, and I’ve always loved the company. The people were always nice.
I’m a Medicare broker and I teach classes over at Cal State Long Beach. I’m going to put a couple of flyers up on the walls at the senior University. That’s on campus con lower campus
Yours in good health
Steven Carr
I like that the spots disappear and don’t come back. I loved Julio he was the best person who was very knowledgeable about the product. This is my third time using this company.
Professional and deep cleaning
100% happy with the technician…great job👍🏻
The technician was very professional & polite
My carpets look & feel great 😊
The fact that your carpet cleaning process leaves no residue. And your technician Julio was terrific. He cleaned the carpets thoroughly and was very cooperative and helpful.
Good explanation on services, friendly technicians
The fact no chemicals are used.
Just wanted to tell you what a great job Franciso did. He was easy to talk to and had a great positive attitude when I pointed out some of the these I needed. I will certainly ask for him again.
Nice job, carpet looks great
Polite and efficient service!
Easy to book, my tech was Matt and he was friendly and efficient
Jeremy is doing a great job
He did a great job and my carpets look so much better.
Eric was wonderful!! Professional, efficient and informative!!
My place looks great and I've already referred someone to you!!
I will be back next year!!
Bait and switch. I was given a written email estimate but the tech showed up and said no way, he couldn’t do it for that price. He quoted me me $150 more. And he was unpleasant.
The tech was on time, super friendly and easy to talk to and was very professional and did he job perfectly.
The employee that came to clean my carpets was very nice and did an excellent job plus made sure to do several extra dry cleaning to get the carpet as dry as possible. I love that the carpet comes out clean and there is no soap residue in the carpet
Personal service