based on 35589 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service charge I pay you to come to my house and then pay you to clean my carpet seems wrong
Techs have been great to work with.
Your company has consistently provided quality service at a reasonable cost.
It’s a Great service
I wanted to commend your tech Jordan! This is the second time I’ve used your service. The first time I was satisfied with the service and the tech. But this time Jordan had a few recommendations that made sense for the heavy traffic areas. He also used an agitation device that really worked on the areas that were harder to get clean. He also uses a protectant to help from getting dirty as fast. I plan to go with hardwood eventually but, until I do this will be my carpet company . Thanks again!!!
The technician arrived on time and was efficient.. The rugs looked nice and clean. I will use this company again.
Fabulous job. My carpet looks great. Your employee was friendly and efficient!
Very professional and honest.
Professional, customer oriented and clean up 👍
Friendly, professional, and quality service.
perfect service thank you
I like the service and also the quality of the products you use.My rugs look so much better after you clean them. Keep up the good work.
Lack of chemicals used
DO a great job and quickly.
I love that there’s no soap used during carpet shampooing which makes the carpet stay cleaner longer. The technician was very nice.
The young man who cleaned our bedroom carpet did a great job. It is like new. There is one area that worked over several times that just can't seem to be removed, but it was not for his trying. I was able to tell him the source of several of the stains on the carpet, but not that one.
The young man was very professional and pleasant to deal with. Will definitely call on your company again.
We had a wonderful experience using ZeroRez for our carpet cleaning. The scheduling process was as easy as possible as it is all done online. I received a phone call the day before to confirm the appointment. The gentleman who came out to do our carpets was on time, efficient, and knowledgeable. We will definitely use this company again in the future and would highly recommend them. Thank you!
PRICE IS GREAT, easy to schedule, appointment was confirmed, an appointment reminder was sent, the technician called when he was 20-30 minutes out heading to our home, he was thorough in explanation, did not push on any upsells, was honest, and did a fantastic job. The carpet looks great, and it dries quickly, the scent, smelled refreshing like oranges afterward and not like wet carpet or cleaners, no unpleasant odor at all.
Our carpet did NOT dry in 4-6 hours. We left the furniture off it overnight because some spots were very damp but the entire carpet was damp.
We had Zero-Rez clean the carpets in the spring, Once again were told 4-6 hours dry time and once again they were not dry by then.
The young man who came to clean them was polite and efficient,.
Thank you....
Name removed
Bait and switch. I called and got a quote for 3 rooms. When the guy got to my house, he said my bedroom was too big (this has never been a problem). He said that if I didn't pay and extra $50 dollars, he would leave. He wont even do that rest of the rooms. I was clear with the sales person on the phone. He attitude was scam. I wont be coming back and will not be referring customers.
I like that is natural and fast
Knowledgeable, professional, reliable.
Professional, Communicative, Detailed, and Time Efficient
The service was great. Our carpets were cleaned in no time at all. I love knowing there is no residue left behind and they dried quickly!
I called to schedule with Stephan .and someone else showed up. Which he did a ok job . And I also got the pet treatment in downstairs den and didn’t smell the same as before. Thank you!
Absolutely thrilled with the carpet cleaning service! Daniel arrived promptly, and was professional and courteous throughout, and the results speak for themselves - my carpets look brand new! I highly recommend their services to anyone in need of a thorough and efficient clean.
Repeat customer, always pleasant polite, professional, takes time to explain what, where, how and why.
Carpet was not clean and left hard/ crunchy
Lee was very friendly and did a great job on our carpets. He took his time and made sure everything came out OK and to our liking.
Ryan did a great job. Very helpful