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13 ratings.based on
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
LaVida Massage would like to thank you for taking the time to complete our survey. Your thoughts are important to us and we'll improve with your feedback.
We're sorry you're disappointed. We'd like to make this right. We're now looking into the details of your service and we'll be in touch with you soon. In the meantime, if you'd like to speak with us immediately, please give us a call.
Thank you for your comment we aim to please each customer. Although we know every customer will not be satisfied. It is our goal to perform at a high level of satisfaction. Renee will receive your feedback and make adjustments in the area of pressure. I hope this first experience will not keep you from coming back.
We appreciate your business.
I do apologize to the guest for not having a great experience we aim to please each person that walks through the door. Typically we don't ask our guest if they prefer a male or female however if they ask we try to do our best to accommodate their request. The therapist in this case is a veteran therapist, he has been in the business for over 32 years and works hard at what he does. After speaking with him there seem to have been some misunderstanding on his behalf. Again we do apologize and hope this will not keep you from coming back.