Member Testimonials

All instructors are exceptional,the facility is always clean & lifeguards are excellent .

Again, variety of classes, programs and times offered.

I am new to membership at the Y, but I am impressed with all that it has to offer, and with the idea that it connects me to other YMCA's in the region and what they offer as well. I have been doing the eGym, and I am finding that to be innovative and really helpful.

I really like the West Chester Branch because:

+ It's well rounded. You included the basics of what anyone could ever want - from jump ropes, to kettle balls - cardio - a small track - a pool. It's all there.

+ The Facilities are clean. Good Job with that. Respect to the people who do that.

+ You didn't skimp on the lounge. Nice furniture. Tables. A TV. It really means a lot to have coffee available. In the morning you put out bagels. Thank you! Sometimes, that's the reward that makes me come in. It's a good feeling to sit in those chairs with the endorphins and a coffee - pull out your laptop and say hello to the new day - great way to start the day.

+ Your app makes it easy.

+ The front desk people are nice.

+ The lockers with the code -- so convenient. Amazing. Thank you. I always forgot my lock. Many times, I forgot my combination. You have lockers where I can punch in my standard 4 digit number and boom - I have a locked locker.

+ I know that you have classes there, but I don't go to them. I have my own program and need to get in and out - but I like it that you have a digital board with the programs on it and market your programs. I have coffee and look at the board sometimes. Maybe, I'll go to a class. I'm sure there's others like me, so the board is a good idea.

If you have any questions my email is Email address removed

Great instructors, good number of classes, and very helpful front desk!

All the senior programs especially tge aquatics classes

I am an avid fan of the Y on Airport Road. The facility is well kept; the programs offered are very good and varied. I'm always recommending the facility to friends. I didn't get a chance to use the outside pool this summer but I like that it's included in my membership. Keep up the good work

I do have some suggestions:
1. Can we paint the white "crossing" lanes in the parking lot at the Airport Road location? They are faded and the darkness makes it difficult for people crossing as sometimes cars do not slow down and/or stop.
2. In the Yoga room on the first floor on Airport Road- is there a way to encourage people to use the shoe racks before they come into the studio? Both Kennett and Jennersville have not only shoe racks by the door but also a place to hang coats - especially in winter when we have extra clothing.

There are a lot of activities and classes and they have various time slots so most people can be accommodated.

Our son, Ryder, loves swim lessons. The instructors keep them engaged and teach the skills needed to be safe in the water.

I only use the pool for walking and some classes

Nice staff and hours open

Place is always clean. Staff is friendly and akways ready to help.
My only complaint if you want to call it that is lack of equipment courtesy. Even though you have stickers on the machines, way too many people sit on the machine between sets or place a water bottle or towel on equipment to save if they walk away. It is usually the more frequently used machines. People can tie up a machine for 15-20 minutes. I would suggest large signs posted throughout reminding people that it is an exercise courtesy not to sit on equipment between sets. You are holding up other members from finishing their workouts. The stickers are small and are pretty much ignored. I am amazed how people cant go 15 seconds without checking their phone. And speaking of phones, people carrying on conversations on their phone while working out. Members should be encouraged by staff to take their conversations away from the exercise area.

The e gym is outstanding I think that Dona Dana do a fantastic job

Clean and well equipped gym.

As a parent of a young child I really appreciate how many resources there are for kids and parents. Our daughter spent two happy years at the Montessori program and formed great relationships with her teachers. It's amazing that there is scheduled child care while parents use the facilities. The pools are amazing and the variety of courses and programs are terrific. All of this for a very reasonable membership fee. Lastly the Y defines what a community based organization should be, a safe and welcoming space that is a part of the fabric of the area.

I like that there are several time slots for most programs and activities as well as a wide variety and skill level options.

You have everything for everybody.

Very nice people

I like the variety of classes, clean facility and is convenient to my home. The staff is helpful.

Staff at the WC Y are welcoming and supportive, and there is no sales pressure. Equipment is up-to-date, and there is a variety of classes to meet many interests.

The programs are of good quality. The ease of reserving a spot for a class in the app is wonderful

I especially like the Senior Sneakers program.

Variety of programs and activities

Great facility and great staff

As a non-member, we use the Y for kids swimming lessons. Miss Chris is an excellent swimming teacher for my 5 year old.

Great group of pickle ball players

You have many classes and lots of equipment.

The great coaches

Many different machines and other exercise equipment like, speed bag, heavy bar, bands, bosu ball, TRX, etc. More variety than past gyms I have belonged to. The people at the front desk when you walk in are so nice, friendly and helpful, beyond any I have experiences at gyms like LA Fitness, Planet Fitness, etc.

There is a great variety of programs for all skill levels and ages. The staff are fun to work with and keep classes interesting. I haven't worked with th egym yet, but that's next!