Brighton/Pittsford Office
Rochester
NY 14618
United States

Client Testimonials

Report a concern   August 20, 2021 — Rated 10 out of 10 by J.V.D.L. Debbie Warren
What did you like about your experience?

Debbie was very attentive to our buying needs - very important as this was a ‘long distance’ buy for us. Phone calls, emails and texts were answered/returned almost immediately. She made what at times was a stressful search for a property in a seller’s market, a pleasant experience throughout. We highly recommend Debbie!

Report a concern   August 11, 2021 — Rated 10 out of 10 by Catherine Espada Melissa Riesenberger
What did you like about your experience?

She was very friendly and helped us through the process step by step and was willing to explain and help us with any part of the process that we needed. She made the experience very comfortable and go as smoothly as it possible could.

Report a concern   August 10, 2021 — Rated 10 out of 10 by D.F. Melissa Riesenberger
What did you like about your experience?

Went above and beyond to handle questions, communicate with all parties involved, and really wanted to make sure that I found the right home for me. Totally thrilled that everything worked out perfectly.

Report a concern   August 7, 2021 — Rated 10 out of 10 by Kathy Pellegrino Chris Roman
What did you like about your experience?

Christian was very calm and through. He went over the features of the house both good and bad and helped me as needed. He was knowledgeable about the process of putting in an offer and always kept me updated.

Report a concern   August 4, 2021 — Rated 10 out of 10 by George Najim Debbie Warren
What did you like about your experience?

Debbie was in constant contact with us.
A question asked was a question answered immediately.
She went beyond the book on being the in between us and the builder.
It was the best experience we ever had dealing with a Realtor.
We will be moving to the area and hope to have the opportunity to highly recommend her.
Lily Najim.

Report a concern   July 31, 2021 — Rated 10 out of 10 by Isabel Wylie Paul Heaslip
What did you like about your experience?

Paul was the best part of our home buying experience. He couldn’t have been more helpful and supportive during the process and was an invaluable source of information and experience. I recommend him to everyone I know looking for a home.

Report a concern   July 22, 2021 — Rated 10 out of 10 by D.I. John Fernandez
What did you like about your experience?

John is the ultimate professional. He was patient with us and always accommodating of our request. He is a pleasure to work with and we would absolutely call him again.

Report a concern   July 17, 2021 — Rated 10 out of 10 by E.M.K. Tammy Bebernitz
What did you like about your experience?

Tammy is an excellent realtor. She does extensive work for comps and is a great communicator.

Report a concern   July 16, 2021 — Rated 10 out of 10 by G.B. Susan Ververs
What did you like about your experience?

Sue listened to our needs and questions. She was always responsive to phone calls, texts, and emails. Sue explained every step of the process. She made recommendations and provided options based on her extensive knowledge and experience selling homes. She recommended contractors, scheduled appointments, and followed up on work being done. Sue shopped for fixtures and made practical repair and upgrade recommendations. Her advertisement resulted in 56 showings and 19 offers in five days. Sue summarized the offer details and reviewed the top offers with us. She recommended offer acceptance based on several factors such as the probability of timely closing and low risk of issues (to our benefit!) rather than promoting the highest offer which would have given her the highest commission. Overall a very good experience and we highly recommend Sue!

Report a concern   July 14, 2021 — Rated 10 out of 10 by K.M. Dennis Price
What did you like about your experience?

MJ is amazing, wonderful, kind, and stupendous. She helped us every step of the way on our crazy journey. Very highly recommend!!

Report a concern   July 9, 2021 — Rated 10 out of 10 by C.M. Sandra Kyle-Orlando
What did you like about your experience?

Sandy was wonderful throughout the entire process. Excellent communication and follow through!

Report a concern   June 17, 2021 — Rated 10 out of 10 by D.H. Tammy Bebernitz
What did you like about your experience?

Tammy was on top of everything! She was quick to respond and answered all of our questions. We thoroughly enjoyed working with her

Report a concern   June 9, 2021 — Rated 10 out of 10 by Margaret Kitz Mike Herrman
What did you like about your experience?

Mike Herrman, a knowledgeable and experienced real estate professional, is accessible to his clients. He returns phone calls, e-mails etc. in a timely manner. His excellent net working skills enable him to direct his clients to resources that are needed to meet their individual situation. He acknowledges his clients' criteria by showing them properties that satisfy their "must haves" in the new home. He spends time and energy on his clients indicating his want for that client to find that special home.

Mike Herrman was with me every step of the way resulting in finding my dream home.

KUDOS to Mike Herrman!

Report a concern   June 2, 2021 — Rated 10 out of 10 by D.C. Hyoungjin Kim
What did you like about your experience?

It was our first time purchasing a home and Hyoungjin made the process pain-free despite searching during the COVID pandemic. We looked at several homes together, and he was always well prepared to talk about the pluses and minuses of each home. When it came down to finally placing an offer and closing, we know that he worked tirelessly behind-the-scenes to make it all go smoothly. Would highly recommend to anyone!

Report a concern   May 25, 2021 — Rated 10 out of 10 by Michael Perrotta Christopher Carretta
What did you like about your experience?

Professional in approach, appearance. Chris is quite knowledgeable about the market (even this turbulent one due to COVID), presented well thought out comparisons and went through them with me. He also did an amazing job staging my home and hiring a professional photographer. I received an amazing number of offers greatly due to the excellent marketing techniques both on line and in brochures for the over 100 showings. His analytical skills when evaluating all of the offers led to a very confident decision. I have dealt with Chris on several transactions and I would not consider working with anyone else.

Report a concern   May 21, 2021 — Rated 10 out of 10 by Raymond Black Rochester One Real Estate Team
What did you like about your experience?

My agent was fantastic Michelle Perez. AWSOME

Report a concern   May 13, 2021 — Rated 10 out of 10 by Stephen Bradley Carly Napier
What did you like about your experience?

SO PERSONABLE! Loved that she understood what we were looking for and so quick to respond to questions. Always willing to show us places we wanted to see no matter what. I could not say enough good things about her and have already recommended her!

Report a concern   May 11, 2021 — Rated 10 out of 10 by Ferne and George Uschold Susan Ververs
What did you like about your experience?

We started working with Sue about 5 years ago, beginning with advice to update our old home for sale. It was a multi-step process and she was available with recommendations and referrals every step of the way. We slowly started to look at homes for sale. Last spring (2020) as we were ready to get more serious in our house hunt, the pandemic hit, which changed everything. As things started to open up a little in the summer, Sue was ready to help. We adjusted to the new normal, visiting a number of houses, although there wasn't a lot to choose from. We got lucky in October and found our new home. From that point we started the transition from moving to our new home, to preparing to sell our old home. Again Sue was very supportive throughout the entire process. Our old home sold quickly for a very good price, and we are now settling in at our new location. We appreciate everything Sue helped us with along the way. It was quite the journey, and I can't imagine doing it with anyone else!

Report a concern   May 4, 2021 — Rated 10 out of 10 by A.P. Carly Napier
What did you like about your experience?

Carly is amazing!

Report a concern   April 29, 2021 — Rated 10 out of 10 by Rosanna Sinclair Chassity Gibson
What did you like about your experience?

Easy process Chasssity took care of everything so I could enjoy the process of selling and not stress the little things

Report a concern   April 28, 2021 — Rated 10 out of 10 by A.F. Laurie Dietrich
What did you like about your experience?

Laurie kept us informed and answered all of our questions. We loved how well she knew the area and all the little bits of information about houses and what to think about in general.

Report a concern   April 14, 2021 — Rated 10 out of 10 by J.M. Carly Napier
What did you like about your experience?

We appreciated Ms Napier’s professionalism, listening skills, moxie, and business acumen. We would recommend her highly.

Report a concern   April 9, 2021 — Rated 10 out of 10 by T.V. Debbie Warren
What did you like about your experience?

Very quick response time, positive attitude, efficient, and proactive.

Report a concern   March 28, 2021 — Rated 10 out of 10 by Tien Tran Susan Ververs
What did you like about your experience?

Susan Ververs is the BEST real estate agent we have ever had. She’s honest, professional, reliable, and most important of all she looks out for her client best interests! AMAZING! Would recommend her to everyone!

Report a concern   March 27, 2021 — Rated 10 out of 10 by Dominique Archie Chassity Gibson
What did you like about your experience?

Chasity was very accommodating and available. As young home buyers it was hard trying to find someone that took us seriously and willing to work with us without making us feel unimportant.

Report a concern   March 12, 2021 — Rated 10 out of 10 by S.G. Matthew Sader
What did you like about your experience?

Matt was very professional, always early to appointments, & always gave me great insight. I would recommend him and use him again as my realtor in the future!

Report a concern   March 10, 2021 — Rated 10 out of 10 by A.H. Theresa Adams
What did you like about your experience?

Theresa was great to work with and really grasped the kind of home we were working for, when we sell and are looking again we will definitely be using her and her keen eye for someone’s home!

Report a concern   March 10, 2021 — Rated 10 out of 10 by M.D. Christopher Carretta
What did you like about your experience?

Chris was excellent to work with. He made the process seamless

Report a concern   March 9, 2021 — Rated 10 out of 10 by Alexander Gray Paul Heaslip
What did you like about your experience?

Paul was very knowledgeable and guided us well during our recent home sales he helped us zero in places that it made sense to spend money for home prep and places it didn’t. He handled all negotiations and paperwork on our behalf which really streamlined things for us. I highly recommend Paul.

Report a concern   March 9, 2021 — Rated 10 out of 10 by Steven Foster Tammy Bebernitz
What did you like about your experience?

Great, from listing, to closing! Always on top of everything!


Privacy Policy